Store SKU #
A: Hi there! We're so glad to hear that you found the answer you were looking for. We're always here if you need anything! Take care, Shayla@GEA
A: Hi there! Thank you for reaching out to us. As part of our ongoing effort to be better ambassadors of the environment, we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. Please know that you can find the digital version of this dehumidifier’s Use and Care Manual here: https://images.thdstatic.com/catalog/pdfImages/61/615338bf-8aeb-4781-8951-c8fda04a6eea.pdf. We hope this information has been helpful; if you ever need assistance in the future, please do not hesitate to contact us. Wishing you well – Matthew@GEA
A: Had same issue. Instead of routing to a sump, I directed the pump hose along the basement wall to the floor drain. Worked well all summer. Make sure you keep the filter clean to avoid unnecessary system shutdown due to Filter Alarm.
A: We used the pump when it was in a room with no drain. We had to run it through another room to get to the drain & the pump did that.
A: That's a great question! The built-in pump makes things more convenient. It allows water to be drained to any location up to 16 feet away. Should you have any additional questions, please reach out to us!- Kianna@GEA
A: Hello! We're sorry to hear of your troubles, but we're happy to help. The bucket must be properly seated for the dehumidifier to operate. We recommend making sure the bucket is secure. Should you have any additional questions, please reach out to us!- Kianna@GEA
A: Check the bucket . It can be installed slightly crooked enough to initially start then vibration cause the disconnect. Bucket has to be properly installed or it will shut down thinking it’s full even though you have a hose attached. I sometimes have to basically slam the bucket in.
A: I had the same issue on a different dehumidifier and some sort of slime was blocking the drain hole back a little ways into the dehumidifier. I have to clean the slime out every 1-2 years.
|Name||50 pt. Dehumidifier for Basement, Garage or Wet Rooms up to 4500 sq. ft. in Black, Three Fan Speeds, ENERGY STAR||50-Pint CUBE Smart Dehumidifier with Pump, 3X More Water Capacity, ENERGY STAR MOST EFFICIENT for up to 4,500 sf||ENERGY STAR 50-Pint Dehumidifier with Filter Change Alert||ENERGY STAR 50-Pint Dehumidifier with Built-In Pump|
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|Moisture removal capacity (pints/day)||50||50||50||50|
|Bucket capacity (pints)||15||34|
|Dehumidifier Features & Style||Adjustable Humidistat,Automatic Defrost Control,Automatic Shutoff,Bucket Full Indicator,Casters,Continuous Run,Drain Hose Connection,LCD Display||Adjustable Humidistat,Bucket Full Indicator,Built-In Pump,Drain Hose Connection,LCD Display,Portable||Adjustable Humidistat,Automatic Defrost Control,Automatic Shutoff,Casters,Continuous Run,Drain Hose Connection||Adjustable Humidistat,Automatic Defrost Control,Automatic Shutoff,Built-In Pump,Casters,Continuous Run,Drain Hose Connection|
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