$59500
- Detects pipe breaks, leaks, frost and high water consumption
- Complete water security for your home – 24/7
- Use with GROHE ONDUS app to monitor and control leaks
- View More Details
Product Details
Specifications
Questions & Answers
7Questions
Q:Can this product be used in a home that has a water powered back up sump pump?
by|Mar 8, 2022
1 Answer
Q:Does this unit require additional items to complete installation? After viewing the Grohe Water ...
by|Mar 5, 2020
1 Answer
Q:If anyone has installed in well water system, did you need any sort of filter in front of this unit?
by|Nov 12, 2019
1 Answer
Q:How good / useful is the water usage data? Can you analyze by day? or time of day?
by|Jun 30, 2019
1 Answer
Showing 1-4 of 7
Apr 2, 2021
Love it
Purchased 4 for main home and rental properties. Love the Value and feature..
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Customer review from buylixil.comJun 12, 2019
Excellent for piece of mind!
I have been using the GROHE Sense Guard Smart Water Controller for a couple of months now. I waited to review it, until I could adequately report on the features. We installed a bypass for the unit which I do recommend. The controller seems to work well and has a setting for usage which we have adjusted based on how much usage the home was expecting. The modifications to settings are made via an app which is easy to use. I did have an instance when I forgot to update the settings for a high use visitor and the water did turn off for them prematurely (though as settings required). The controller is great for possible leaks to avoid excessive damage of water running for hours, or days unnoticed.
The instance when I forgot to change the setting, our guest was able to go to the unit and use the bypass to get water running normally. I later adjusted the settings via the app remotely and the unit was put back into work. The controller does what it sets out to do and does it well.
The installing plumber agreed that it seems to be an excellent product and installation was easy. Know that an electric outlet is necessary nearby to the unit. Check the pick size for your configuration to confirm compatibility. We reduced from a one inch pipe to 3/4 inch with no noticeably loss in pressure. Thanks Grohe for an excellent product!
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Customer review from GROHE.usApr 12, 2019
Elegant design, works well
Having suffered a toilet leak while away 6 years ago that did $66,000 in damage to our build I am acutely aware of need for protection. The Guard combined with a bunch of Sense units is working very well. I used this to replace a much more expensive leak prevention system because I wanted smart, cloud enabled, remotely accessible system. Was please to discover that it is Nest aware and now water shut off and turn on integrated with Nest Away/Home sensing. This is a great product. Only suggestion is that the Ondus app should take into account rental management situations. I’d like to enable to have my rental manger have access, alerts, etc. under a separate login than mine so he could track multiple “buildings.”
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Customer review from GROHE.usApr 2, 2019
I like the function of this product and the features it has. The water consumption and shut-off ...
I like the function of this product and the features it has. The water consumption and shut-off is great peace of mind. Mounting location is something to strongly consider. I ended up having to mount mine vertical, which they show is just fine. I would suggest it for anyone who doesn't have easy access to the shut-off valve for your house during vacations, etc. My only concern is that mounting vertically seems to allow it to slowly leak out of the top of the unit itself, not the fittings. I've aligned, re-aligned, checked torque on connections, and after an hour you can come back and see 1 or 2 drops of water on top of unit next the plastic shell.
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Feb 28, 2019
I feel like I've got a lot to learn about this system. That's because it went very easily, almos...
I feel like I've got a lot to learn about this system. That's because it went very easily, almost too good to be true so I question myself on this one. The app is very easy to work with. I did have issues while trying to set up the account but perseverance paid off and I got it up and running. From my iPhone I can turn the water on or off. That'll be great for any plumbing projects I'll tackle over the years. No more looking for the water shut off in the front yard and no more need for using the water key unless I get a problem with the line coming to the Sense Guard. I've tested the controller on/off with success via the phone. Once I cut the main coming into the crawlspace, I used Sharkbites to connect the guard.
It was a pain to get the app up and running but I got through it. Y also need to think of a power source near the guard. I ran an extension cord to get it up and running but I will be running a dedicated circuit into my crawlspace. That'll help with the Christmas lights outside too. After installing, I turned on 2 hose bibs and let them run wide open. It didn't trip the alarm on the Guard. I'll play with that a bit more until I'm convinced it will work. I'll follow up if it doesn't work so if you don't see an update, you can rest easy knowing it worked great.
I've included a few photos but I can't get one of the guard after installations. I won't take my camera or phone undr the house. It's way too messy under there to take electronics. The photos are of the pre-installed Guard and a screen shot of the app working.
Great item that I will be recommending to my friends, neighbors and you guys
by
Feb 27, 2019
The piece of mind that the Grophe sense guard provides is great. No longer do I need to worry abo...
The piece of mind that the Grophe sense guard provides is great. No longer do I need to worry about my house flooding due to a water line break or a slow leak. The app works great too. I can see my system temperature, water pressure, and daily water consumption. In the event of a power outage the valve stays open, so you still have water. Every night it tests for a slow water leak. The instructions state a professional installer is required for installation. I consider myself as such and proceeded with installation. The installation video on the manufacturers website really helped clear some stuff up for me. I had to ad a house filter and a shut off after the sense guard for maintenance. Pretty straight forward.
by
Oct 21, 2022
Very Disappointed
Very poor connectivity even after locating WiFi signal boost within 4 feet. Should be designed to use 5G WiFi like other connected items in the home. Also, device failed to pick up a drip from a loose connection under sink that destroyed cabinet and damaged drywall below. Can’t trust it and regret the $ spent. GROHE should be so much better. Now looking for something better!
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Customer review from GROHE.usMar 22, 2022
Great system
very god unit to allow control of the water valve, providing usage details and leak monitoring
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Customer review from GROHE.usMar 28, 2021
Unstable Device and App
I have had the Sense Guard and three Sense "pucks" for five months. The devices were professionally installed. From the outset the devices and the related App have a bit wonky and unstable yielding frequent false messages, system shutdowns and frozen screens. I have re-installed the App five+ times and sometimes everything works fine for a week or so, but then becomes unstable again. Unclear if the devices are faulty or the App is just not functioning as designed.
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Response from Customer ServiceMar 29, 2021
Hello, thank you for the feedback and we apologize for the experience you have had so far. Please contact us at grohetechcare@lixil.com with pictures showing the issue and we will be able to further assist you.
Customer review from GROHE.usSep 19, 2020
Continually received false high consumption alerts
I was really looking forward to using the Grohe Guard and three Sense "pucks" as my wife and i planned to spend more time in our vacation home; unfortunately, i cannot recommend anyone purchase this product. I had the Guard unit professionally installed in our primary home in Feb 2020 including a bypass. I then had the local Grohe rep come to my home to properly configure the Guard and Sense "pucks" to my WiFi so I am confident everything was installed correctly. The Grohe rep assured me that after a week or two when the Grohe Guard "learned" our water consumption pattern, I would not receive false alerts.
Between Feb 2020 and now (Sept 2020), however, I received at least one false high consumption alert weekly. Since we were in the primary residence at the time, i knew how much water we were consuming, and because I could quickly turn the water back on via the handy phone app, i chalked-up these false alerts to a minor bug Over the past two weeks, I began receiving false high consumption alerts hourly. I first confirmed with the Grohe rep that my unit was operating on the latest software version, and after another day or two of hourly false alerts, I turned-off and bypass the unit.
by
Customer review from GROHE.us
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