A: Hi, I'm glad that you raise this over to us. This plug are designed to work outdoor. However, we do not recommend to place it directly to rain or snow because it might affect the functionality of the device. The working temperature of this outdoor plug is 14 - 104ºF (-10 – +40ºC). If you have further question, please contact us via email at firstname.lastname@example.org, or call us at +1 (888) 232-3143, from Monday - Sunday 10:00AM to 7:00PM EST.
A: Thank you for bringing this to our attention. All our Geeni devices are relying on a strong and stable WIFI connection to function properly. Please make sure you are not experiencing an intermittent connection. We also suggest checking with your service provider so we can have a better understanding of why. If there is a weak signal or possible interruption of service, it affects the device and may require a reboot. We would love to discuss this with you, please call us at +1 (888) 232-3143 or send us an email at email@example.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 9:00 AM to 6:00 PM EST.
A: Hello Yom, Thank you for your inquiry about this. To answer your question, no. All of our devices are designed to work for 2.4 GHz networks primarily due to wider range because 5 GHz that cannot penetrate through walls and floors. The good news though is since most routers nowadays are dual-band, we can ask your Internet Service Provider to separate the two networks (2.4 GHz and 5 GHz) for them to have different SSID so you can connect your device to 2.4 GHz networks. We can discuss with you in details, kindly contact us via email at firstname.lastname@example.org, phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
A: Hello John! Our Geeni devices are not compatible with Philips Hue, you can use the Geeni application to control our Geeni devices. Our Geeni devices are designed to work for 2.4 GHz networks so that it can accommodate wider range. For more information, you can visit this link https://mygeeni.com/collections/power/products/outdoor-smart-wi-fi-plug-black or call us at +1 (888) 232-3143 or send us an email at email@example.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 6:00 PM EST.
|Name||Wi-Fi Smart Plug (2-Pack)||15 Amp Outdoor Smart Wi-Fi Plug, Black||15 Amp Smart Outdoor Wi-Fi Outlet Plug (2-Pack)||radiant with Netatmo Wireless Decorator Rocker Smart Dimmer, Smart Plug-In Switch with Netatmo, White|
|Voltage||120 volt||15 volt||120 volt||120 volt|
|Wire Type||Wireless||1-Wire||3-Wire Grounding||Wireless|
|NEMA Configuration||NEMA 5||NEMA 5||NEMA 5-15||NEMA 5-15|
|Connection Type||Straight Blade||Straight Blade||Straight Blade||Straight Blade|
|Maximum Amperage (amps)||15||15||15 A||15|
|Rating||General Purpose||Weather Resistant||Weather Resistant||General Purpose|
|Electrical Features||Indicator Light,Programmable,Remote Control||Indicator Light,Programmable,Remote Control|
|View Product||View Product||View Product||View Product|