Signature Series 2 HPc Premium Screw Drive Garage Door Opener Plus Wireless Keypad, Wall Console and 3-Button Remotes

WOW, it is the most quiet opener we have ever had. We have a 5 year old Genie screw drive on our other door and this one is so quiet that I'm wanting to replace the 5 year old one with this model. Install was not bad, but we should mention that this door never had an opener so we were starting at scratch. I would highly recommend the install kit if you are working with a door that has not had an opener before!

Genie support unbelievable no help, i mean they did but kind they had toooooooooooo. If i did not install it I will return it and I may do that tooo. Maybe the the tech had issues don't know. it took 3 to 4 weeks for them to send me the part. every week they ask a qeution i reply then wait another week. Be advise the lift its plastic see image, when broke i did flip to the other side, like the engineer new to give us a spare. And the default lift set is to high it want stop if it stuck while going up, im not trying to lift a car with it, i changed from 5 to 1 to the lowest and going down to 2. this model to me junk.

I'm very happy with my purchase so far. Delivery came a few days earlier, and in good condition. This was a replacement for my older Genie Excelerator, which I replaced thinking it was defective but it turned out to be an intermittent circuit breaker. Still, I'm happy. It's stronger, quieter, and now I have a keypad on the exterior of the garage door. Though they recommend using the safety sensors that comes in the package I used my existing ones, since they were only about a year old. I actually used all the installed wiring I already had. I did replace the wall pad that goes next to the door in the side of the garage. The only "gotcha" I experienced is that the rail sections must be pushed all the way together, not just pushed till you hear a click. I actually mounted the rail without fully pushing it all the way (see picture), it worked, but when I had to detached the door from the rail mechanism after de-engaging it with the pull cord the elbow and slider came loose and detached as I manually pulled open the door. Since I had about 6 inches of extra rail length, I had to push it in and I had to reposition the motor portion closer to the door, not a huge problem. Yes I will recommend this product. BTW, I'm using 2 cheaper LED bulbs, haven't experienced any remote control range issues.

Works great very quiet.very easy to install.

Purchase for my son as his old opener would no longer consistently operate. I have never owned Genie before and was very impressed with quality. Very detailed and easy to follow instructions and was able to install without assistance. It is very quiet and I like the lighted inside control button as well as the outside keypad but loved the optional battery back up. Great product I have 3 Craftsman openers at my home and will most likely replace with genie soon.

Directions were fairly easy to follow and the final product works great. Fast raising and lowering of door and very quiet movement. Really like that it can be programmed into both our vehicles without having an opener showing and that I can get in by the external keypad if i forget my keys (again)!

This is the second Genie I have purchased- same model, different years. But none the less, the one I installed in 2014 is still working great. Instructions were easy to follow, and adapt to my unique application- the opening of swinging double doors on a 100 year old barn/garage using rails attached to the tops of the doors, pushed by the opener carriage. This screw opener has the power to handle the doors easily. Installing on typical overhead door, as I have also done, would be straightforward (pay attention to the clearance measurements). Setting travel limits was easy, well explained in the instructions. Programming extra remotes and Homelink was simple, and straightforward. One suggestion- especially if one is replacing an existing door opener- the existing motor mounting hardware is highly unlikely to match the new unit. Read the installation directions before you get into the project, and plan your mounting method to match one of the options in the instructions that will work for your garage construction. The installation kit does not come with angle iron supports- only flat mounting straps. Most applications I can think of will require the angle iron supports. It will be much less frustrating if you identify this need before you are half into the installation, and have to run out for parts. The only legitimate gripe: the wire supplied with the unit was totally lame: the "striped" wire is anything but: it had faint (VERY faint) writing on it... with 18 inch gaps. In the low light in the garage, identifying the marked wire was an unnecessary annoyance. Since getting the wires right is critical for polarity so the sensors and wired control console will work, one would think these would be adequately marked by the manufacturer. Overall excellent product, however.

I purchased Genie Signature series 2HPc premium screw Drive garage door opener from Home Depot in Suwanee, Georgia I paid $ 249.99 plus sales tax in the store and website price was $ 219.99 when I opened box to make sure everything is okay than I find out wireless keypad is missing so please send me wireless keypad Asap I called Home Depot Coustmer Service in Suwanee and help desk girl told me to talk store Manager and he will give you wireless keypad and match website price $ 219.99 and he will give you some discount for your inconvenience I went to Home Depot store in Suwanee, Georgia and talk to Manager but he Denied to help me I feel very bad so please help me out and send me wireless keypad and Match or Honor website price Asap being good Coustmer service and save Coustmer coming back to Home Depot Thank you very much Girish Patel

Rating provided by a verified purchaser