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Model # 6172H-B

Store SKU # 1005481032

Signature Series Ultra-Quiet Wall Mount Smart Garage Door Opener with Battery Backup, Wi-Fi, Wireless Wall Console

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  • Aladdin Connect Smart Tech built in- works with Alexa
  • Automatic battery backup ensures your access to the garage
  • Compact space saving design w/ the power to lift an 850 lbs. door
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Product Details

The Genie Signature Series Max Performance 6172H-B wall mounted smart garage door opener eliminates the traditional rail design. This Genie wall mount garage door opener features the Aladdin Connect smart home control and works with Alexa and Google Assistant, and it includes an integrated battery backup. The battery backup makes this model compliant with California State Law SB-969, which requires all installed garage door openers in the state to have a battery backup.Enhanced safety features on the Signature Series Max Performance 6172H-B wall mount garage door opener includes exclusive Safe-T-Pulse cable tension monitoring technology, which tests and confirms there is sufficient cable tension before lowering the door.The Signature Series Max Performance 6172H-B wall mount garage door opener easily attaches directly to the garage door's spring tube mounted high and to the side of the garage door. This design opens the space above where cars would park in your garage. Often referred to as a residential jackshaft garage door opener, this wall mount model also features a Genie wireless wall console, Bluetooth LED light, and remote garage door lock.
  • 24-Volt DC motor provides quiet yet exceptional power to lift heavy doors quickly
  • Garage door opener automatically transitions to the integrated backup battery as required; the battery backup powers the garage door opener for up to 50 cycles from initial power failure
  • Aladdin Connect smart home technology allows you to control your garage door opener with your smartphone; compatible with Alexa and Google Assistant. Aladin Connect is available on the App Store and Google Play. Compatible with iPhone 14, Samsung Galaxy S23, and Google Pixel 7.
  • Accessories include a pre-programmed, 3-button Genie remote, multi-function wall console with a light control button, Bluetooth LED light, remote door lock, and Safe-T-Beam garage door sensors
  • Features Safe-T-Pulse internal slack cable detection system developed by Genie to insure safe door travel
  • Superior safety and security - equipped with Intellicode rolling code technology that prevents unauthorized access by automatically changing the access code after each use
  • Self-diagnostic Safe-T-Beam sensors help prevent accidents by projecting an invisible infrared beam across the door opening that reverses the door if an object interferes with the light beam; beams are enhanced with diagnostic technology to alert you of a malfunction
  • Designed for lifting heavy sectional garage doors up to 850 lbs., and up to 18 ft. wide
  • Compact design measuring 6.8 in. wide x 14.5 in. tall x 9 in. deep making this wall mount garage door opener the smallest available
  • Power cord length is 6 ft. Proper installation requires a standard outlet within 6 ft. of the wall mount garage door opener
  • Not for use on 1-piece swing style garage doors. Not compatible with reverse-wound, outside pick up spring cables, or with rear-mounted torsion springs
  • Will work in retrofit applications with existing track and torsion springs
  • For use on doors up to 850lbs balance weight, and up to 18' wide, 14' tall or 180sqft maximum. Also will work with standard lift, vertical lift and high lift up to 84".
  • Speak to an Associate about Doors and Windows. Call 1-833-HDAPRON (432-7766) for free design, purchase and installation help daily from 9AM - 9PM EST.
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  • Return Policy
  • California residents


Dimensions: H 25 in, W 12.25 in, D 11 in


Product Depth (in.)11 inProduct Height (in.)25 in
Product Width (in.)12.25 inRail Length (ft.)0 ft


Bulb TypeLEDDoors Operated by Remote3
FeaturesBattery Backup FunctionIncludedBatteries, Hardware, Instructions, Remote Control
Mounting LocationWall MountedOpener TypeWall Mount
Pack Size1 PackPower OptionsPlug-in
Product TypeWith Battery BackupProduct Weight (lb.)32 lb
Remote AccessRemote AccessRequires Hub?No Hub Required
Returnable90-DaySmart HomeSmart Home Enabled
Smart Home ProtocolWi-FiVoice Control Hub RequiredNo Hub Required for Voice Control
Works WithAlexa, Alexa, Google Assistant, Proprietary App, Samsung SmartThings

Warranty / Certifications

Manufacturer WarrantyLimited 15-Year Motor, 5-Year Parts

Questions & Answers

Q:Will this work on a 14’ tall door
by|Nov 28, 2023
1 Answer
Answer This Question

A:  This model can be used on a well balanced residential sectional garage door that is no more than 850 lbs. As long as your door is within those specifications, it will work for your 14' tall garage door. If you have any more concerns or questions, please feel free to reach out to our customer service team at 1-800-354-3643.

by|Nov 29, 2023
    Q:The area where we'll be installing the unit will be partly exposed to Northern Colorado plains weather. Will this be a problem under normal conditions?
    by|Nov 9, 2023
    1 Answer
    Answer This Question

    A:  We would love to help you but to understand your question better we need a little more information. Please reach out to our customer support team at 1-800-354-3643 so we can better assist you.

    by|Nov 10, 2023
      Q:Will this door opener work with a 10’ X 12’ rolling metal garage door?
      by|Oct 19, 2023
      1 Answer
      Answer This Question

      A:  No, this garage door opener will only work on a 7 foot tall garage door. You will need to call a professional to have one made and installed for you. If you would like a recommendation for a professional installer please feel free to call our customer service team at 1-800-354-3643 and they can find one in your area.

      by|Oct 19, 2023
        Q:I have a Wayne Dalton I Drive Torque Master Garage Door Opener Model 3663-372 and would like to replace it with the Genie Wall mount Signature series and wanted to use the existing springs in the Torque Master. Is this going to be possible?
        by|Oct 10, 2023
        1 Answer
        Answer This Question

        A:  Yes, this Genie Wall Mount garage door opener will work with the TorqueMaster spring system if you purchase the TorqueMaster adapter kit.

        by|Oct 11, 2023
          Showing 1-4 of 110

          Customer Reviews

          4.4 out of 5
          • 4.4
            out of 205 reviews
          • 75% recommend this product
          Filter by:
          Showing 1-10 of 205 reviews
          Great unit, easy to installed with well written instruction manual. Very quiet opener and can control with iPhone if you have WiFi link to it, over all we're very happy we went with the wall mount, it's well worth the price. Highly recommended.
          • Verified Purchase
          Faulty parts
          Bought this August 8th 2021, less than 2 years ago. Within a couple months, there was a board failure. Customer Service is actually great and talked me through diagnosis and sent me another board. However, today, I had an issue with the door so I had to disengage the gear. I could not get it to re-engage which is just a pull of the cord. Unfortunately, I thought I heard something rolling around. Of course it was a brittle broken plastic gear which completely disabled the opener. See Pic.
          Response from Genie Product ExpertAug 1, 2023
          We’re sorry you had a negative experience. We would love to better understand what went wrong; holding to our commitment to the highest customer service standards we would like if you’d provide your contact information so we can reach out to you directly to better assist you at your convenience. Please email your contact information to: genie_company@geniecompany.com GenieCompany
            3 found this review helpful
            Amazing Opener
            I underestimated how much better a garage door could be. We had a pro grade installed genie overhead. No issues but it was time to upgrade when we lost a remote. This one was so simple to install. I am pretty handy but there was nothing complicated about this one and it required only a few common tools. Very quiet and after a few weeks it has been flawless. I thoughg the app would be silly but it ls very nice always knowing the door is closed ehen your away. The best part is how clean everything looks once you can get rid of all the extra opened parts from the older version.
              • Recommended
              1 found this review helpful
              Broke after 8 month
                5 found this review helpful
                Well thought out.
                Compact and quiet, this wall mount is a necessity to declutter and clean up ugly overhead units. It has operated consistently since initial setup. Install was simple, straightforward and links well with their app. The only downside, is you'll be more aware of how the roller hardware on the door is noisy and rattles, soon to be addressed. The wireless console was a deciding factor as well as other reviews.
                • Verified Purchase
                Run Away! This is junk and has a plastic sprocket inside that WILL break on you.
                This thing has been installed for about a year. I has been a little finicky, but now it is trash. I am looking at another brand now. There is a plastic gear inside that has no chance of lasting. The unit started binding a little bit and then I pulled the release cord and now it is completely non functioning. Chat Is a joke. Call in wait time is 2 hours. The website looks like this part is not even available. This is a pretty expensive unit and it is junk.
                Response from Genie Product ExpertNov 23, 2022
                Hi, please send us an email at Genie_company@geniecompany.com. We would be happy to help you. GenieCompany
                  10 found this review helpful
                  Slim and perfect
                  Perfect for my High lift Garage Door conversation. I could maximize my the use of my 4 post lift in my garage
                  • Verified Purchase
                  Excellent device, but poor bilt instruction
                  You tube had video that worked, bilt app would not even load on samsung tab a (sm p580) as genie recommends
                    • Recommended
                    Great openers!
                    Super impressed with the ease of install and programming. Ive installed 2 of these side by side for a super clean look. I have not utilized the wifi capabilities yet but expect them to work just as well. Only minor complaint is the range of the openers in my vehicles since these were utilized in a pole barn with 2 layers of steel.
                    • Verified Purchase
                    • Recommended
                    Very quiet, compact direct drive opener
                    Replaced an older L***M****r with typical stripped plastic gears failure. Wanted something less noisy, since garage is below our LR.. every time door opened, could feel & hear it in the LR above. So, didn't want another chain drive type: Considered going to belt drive until I saw this direct drive model. After researching the direct drive models available, went with Genie. I have a property maint. business, & been in residential construction 36 yrs. I've seen numerous problems with the other main brand opener (L-M), so was interested in what else was available. I've not seen any real issues with Genie, although they don't seem to be as popular as the competition in my area. Nonetheless, I liked the design and specs on this unit, so ordered it from the HD. This model is relatively simple to install, if you have installed openers before. Frankly, it was harder taking down the old L-M opener and track (& messy!) than installing the new Genie. Pay close attention to the directions (which could be more clearly & coherently written). Be sure you have adequate side and headroom for the opener unit, which attaches directly to the door drum shaft (NOT for use with linear tension spring doors). You will also need to have a standard 120v receptacle installed within 5 ft of the opener, if no receptacle is available. As most openers are ceiling mounted, the receptacle for it it generally located 10-12ft back from the door, in the ceiling. This was the case for my installation as well. I had to run conduit and a new receptacle from the breaker panel in the garage to the opener, so keep that in mind when planning an installation. I have installed numerous other openers, so this was not difficult - although some aspects were completely new since it is a direct shaft drive design. This model includes an electric deadbolt lock that mounts to the garage door track rail to prevent forced entry. It requires a bit more effort (drilling for bolts), but nothing major. Installing the electric (safety) eyes was a snap. Ran the wiring to the main unit, connected the deadbolt lock, and tightened down the shaft collar pinch bolts. Fired it up without issue. Programming the unit to work with the phone app was about the only difficulty I ran into. The app refused to work (programming WiFi access was not as simple as it appeared either, but I've seen worse). Ended up using a 2nd phone to complete the app registration and installation. Once set up and installed, the opener worked perfectly - and FAR FAR quieter than anything I've heard yet. It's so quiet, we don't hear (or feel) it in the room above the garage! This unit has a soft-start and stop design, so there is no initial big jolt as the motor takes out slack, or slams the door shut. Just smooth as silk!! I like the direct drive method - no messy chain, no belt to wear out (or replace), and no big opener hogging the middle of the ceiling along with a chain or belt track. Even better, this model has a battery included so the unit works in event of a power failure. That's a big plus, and to me well worth the additional cost. Overall, I am well pleased with this unit after about 10 weeks in use. Be aware that in case of power failure, when running only on internal battery power, the door opener operates about half normal speed... not a major issue - just something to note. I have some minor reservations about the tension guide rod sleeves (nylon cable clamps essentially), as to longevity. Nylon tends to become brittle with age and heat, so these will probably need replacing at some point in the future. Luckily, these are standard inexpensive hardware store items, easily and quickly replaced - so no big deal. Otherwise, this door opener is excellent. Range on the remote (fob) is best I've seen - far better than others I have/had. The remote fob is rather small, and there is little or no tactile feel upon pressing the buttons, so that's one thing I'd say could be improved. I'll probably add other remotes anyway. I added the Genie external remote keypad opener with this unit, which was simple and quick. This is by far the best garage door opener I've installed, owned, or maintained yet.. so, if it holds up over time, I will be extremely pleased. As my other L-M old openers fail, I will be replacing them with this excellent Genie model.
                      • Recommended
                      15 found this review helpful
                      Showing 1-10 of 205 reviews

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