Internet #302027779

Model # 3053-TSV

Store SKU #1002543427

0050049021023

Genie

SilentMax Connect- 3/4 HPc Ultra-Quiet Belt Drive Smart Garage Door Opener with Aladdin + Alexa & Google Assistant Ready

  • Control & monitor your garage door from any smartphone w/ Aladdin
  • Ultra-quiet operation w/the strength of a steel reinforced belt
  • Strong GenieSense equipped maintenance free electric motor
$ 178 00
$198.00

Save $20.00 (10%)

store icon Loading Buying Options...
package icon Loading Buying Options...
Sorry, but we ran into issues loading these options. Please try refreshing.

Frequently Bought Together

Frequently Bought Together

+
+

Product Overview

  • Control & monitor your garage door from any smartphone w/ Aladdin
  • Ultra-quiet operation w/the strength of a steel reinforced belt
  • Strong GenieSense equipped maintenance free electric motor
The Genie SilentMax Connect smart garage door opener offers an ultra-quiet DC motor along with the accessories you need including Wi-Fi connectivity. The SilentMax Connect smart garage door opener features a Genie steel-reinforced belt, making it very quiet and the ideal choice for garages attached to living spaces. The integrated Aladdin Connect smartphone controller allows you to open, close and monitor your garage door from anywhere. It even comes standard with virtual keys so you can grant anyone access for a limited time or forever, but you are in control of when and for how long they can access your garage door opener. You can count on getting many years of worry-free service and the peace of mind provided by the Genie limited lifetime warranty. Safety features include the Safe-T Beam garage door safety sensors and GenieSense diagnostic technology. The SilentMax Connect smart garage door opener is also equipped with Genie Intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it. You will also enjoy the added conveniences of 2 pre-programmed 3 button remotes, Aladdin Connect and a wall control panel with an independent light button and vacation lock for added security. The SilentMax Connect smart garage door opener is supported by our team of US-based technical support representatives available 6 days a week.
  • 3/4 HPc DC motor: ability to provide power and smooth operation for residential sectional garage doors up to 7 ft. in height and 500 lbs. in weight
  • Limited lifetime motor warranty: precision machined motor and gearbox are greased and factory sealed from the environment for long lasting, reliable performance which are guaranteed for the life of the operator
  • Ultra-quiet operation: the steel-reinforced belt drive system, paired with the quiet DC motor offers minimal noise, making operation quiet and smooth and ideal for garages close to living spaces
  • Aladdin Connect Smart Home Technology Built-In: Your smartphone becomes your garage door opener remote, works with Amazon Alexa and Google Assistant
  • Easy and fast to install: unit is lightweight with a strong and rigid 5-piece tube rail system that requires no assembly hardware and includes preprogrammed remotes eliminating steps from the installation process
  • Accessories included: two preprogrammed 3-button remotes and a multi-function wall console with vacation lock and light control button
  • Easy to program: Genie's SmartSet programming makes set-up fast and easy with the simple push of a button
  • Safe and secure: equipped with intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it
  • Self diagnostic safe-T-beam system helps prevent accidents via an invisible infrared beam across the door opening that reverses the door if an object crosses the LED beam of light; beams are enhanced with diagnostic technology to alert you of a malfunction
  • HomeLink and Car2U (Genie exclusive) compatibility links to car's built-in remote system
  • GenieSense monitoring and diagnostic technology: provides safety by continuously monitoring the operation of the door, stopping movement to alert you when significant changes occur
  • Genie LED light bulb compatible(sold separately): easily add Genie's LED bulbs for bright, long-lasting, cost effective and efficient lighting; designed specifically for garage door openers to eliminate or reduce garage door opener remote interference
  • Extension kit available: extension kit is available (sold separately) for 8 ft. high residential garage doors
  • Includes illustrated, detailed 34 in. x 22 in. installation poster plus programming manual; they include QR codes to access programming and installation videos online for easier installation
  • For assistance, call Genie customer care 1-800-354-3643
  • For use on sectional garage doors only, not for use on 1 piece garage doors
  • Read more on how to find the right type of garage door opener to ensure home safety and security



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Control & monitor your garage door from any smartphone w/ Aladdin
  • Ultra-quiet operation w/the strength of a steel reinforced belt
  • Strong GenieSense equipped maintenance free electric motor
Model #: 3053-TSV
Sku #: 1002543427
Internet #: 302027779

The Genie SilentMax Connect smart garage door opener offers an ultra-quiet DC motor along with the accessories you need including Wi-Fi connectivity. The SilentMax Connect smart garage door opener features a Genie steel-reinforced belt, making it very quiet and the ideal choice for garages attached to living spaces. The integrated Aladdin Connect smartphone controller allows you to open, close and monitor your garage door from anywhere. It even comes standard with virtual keys so you can grant anyone access for a limited time or forever, but you are in control of when and for how long they can access your garage door opener. You can count on getting many years of worry-free service and the peace of mind provided by the Genie limited lifetime warranty. Safety features include the Safe-T Beam garage door safety sensors and GenieSense diagnostic technology. The SilentMax Connect smart garage door opener is also equipped with Genie Intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it. You will also enjoy the added conveniences of 2 pre-programmed 3 button remotes, Aladdin Connect and a wall control panel with an independent light button and vacation lock for added security. The SilentMax Connect smart garage door opener is supported by our team of US-based technical support representatives available 6 days a week.

  • 3/4 HPc DC motor: ability to provide power and smooth operation for residential sectional garage doors up to 7 ft. in height and 500 lbs. in weight
  • Limited lifetime motor warranty: precision machined motor and gearbox are greased and factory sealed from the environment for long lasting, reliable performance which are guaranteed for the life of the operator
  • Ultra-quiet operation: the steel-reinforced belt drive system, paired with the quiet DC motor offers minimal noise, making operation quiet and smooth and ideal for garages close to living spaces
  • Aladdin Connect Smart Home Technology Built-In: Your smartphone becomes your garage door opener remote, works with Amazon Alexa and Google Assistant
  • Easy and fast to install: unit is lightweight with a strong and rigid 5-piece tube rail system that requires no assembly hardware and includes preprogrammed remotes eliminating steps from the installation process
  • Accessories included: two preprogrammed 3-button remotes and a multi-function wall console with vacation lock and light control button
  • Easy to program: Genie's SmartSet programming makes set-up fast and easy with the simple push of a button
  • Safe and secure: equipped with intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it
  • Self diagnostic safe-T-beam system helps prevent accidents via an invisible infrared beam across the door opening that reverses the door if an object crosses the LED beam of light; beams are enhanced with diagnostic technology to alert you of a malfunction
  • HomeLink and Car2U (Genie exclusive) compatibility links to car's built-in remote system
  • GenieSense monitoring and diagnostic technology: provides safety by continuously monitoring the operation of the door, stopping movement to alert you when significant changes occur
  • Genie LED light bulb compatible(sold separately): easily add Genie's LED bulbs for bright, long-lasting, cost effective and efficient lighting; designed specifically for garage door openers to eliminate or reduce garage door opener remote interference
  • Extension kit available: extension kit is available (sold separately) for 8 ft. high residential garage doors
  • Includes illustrated, detailed 34 in. x 22 in. installation poster plus programming manual; they include QR codes to access programming and installation videos online for easier installation
  • For assistance, call Genie customer care 1-800-354-3643
  • For use on sectional garage doors only, not for use on 1 piece garage doors
  • Read more on how to find the right type of garage door opener to ensure home safety and security



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
  • Control & monitor your garage door from any smartphone w/ Aladdin
  • Ultra-quiet operation w/the strength of a steel reinforced belt
  • Strong GenieSense equipped maintenance free electric motor
The Genie SilentMax Connect smart garage door opener offers an ultra-quiet DC motor along with the accessories you need including Wi-Fi connectivity. The SilentMax Connect smart garage door opener features a Genie steel-reinforced belt, making it very quiet and the ideal choice for garages attached to living spaces. The integrated Aladdin Connect smartphone controller allows you to open, close and monitor your garage door from anywhere. It even comes standard with virtual keys so you can grant anyone access for a limited time or forever, but you are in control of when and for how long they can access your garage door opener. You can count on getting many years of worry-free service and the peace of mind provided by the Genie limited lifetime warranty. Safety features include the Safe-T Beam garage door safety sensors and GenieSense diagnostic technology. The SilentMax Connect smart garage door opener is also equipped with Genie Intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it. You will also enjoy the added conveniences of 2 pre-programmed 3 button remotes, Aladdin Connect and a wall control panel with an independent light button and vacation lock for added security. The SilentMax Connect smart garage door opener is supported by our team of US-based technical support representatives available 6 days a week.
  • 3/4 HPc DC motor: ability to provide power and smooth operation for residential sectional garage doors up to 7 ft. in height and 500 lbs. in weight
  • Limited lifetime motor warranty: precision machined motor and gearbox are greased and factory sealed from the environment for long lasting, reliable performance which are guaranteed for the life of the operator
  • Ultra-quiet operation: the steel-reinforced belt drive system, paired with the quiet DC motor offers minimal noise, making operation quiet and smooth and ideal for garages close to living spaces
  • Aladdin Connect Smart Home Technology Built-In: Your smartphone becomes your garage door opener remote, works with Amazon Alexa and Google Assistant
  • Easy and fast to install: unit is lightweight with a strong and rigid 5-piece tube rail system that requires no assembly hardware and includes preprogrammed remotes eliminating steps from the installation process
  • Accessories included: two preprogrammed 3-button remotes and a multi-function wall console with vacation lock and light control button
  • Easy to program: Genie's SmartSet programming makes set-up fast and easy with the simple push of a button
  • Safe and secure: equipped with intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it
  • Self diagnostic safe-T-beam system helps prevent accidents via an invisible infrared beam across the door opening that reverses the door if an object crosses the LED beam of light; beams are enhanced with diagnostic technology to alert you of a malfunction
  • HomeLink and Car2U (Genie exclusive) compatibility links to car's built-in remote system
  • GenieSense monitoring and diagnostic technology: provides safety by continuously monitoring the operation of the door, stopping movement to alert you when significant changes occur
  • Genie LED light bulb compatible(sold separately): easily add Genie's LED bulbs for bright, long-lasting, cost effective and efficient lighting; designed specifically for garage door openers to eliminate or reduce garage door opener remote interference
  • Extension kit available: extension kit is available (sold separately) for 8 ft. high residential garage doors
  • Includes illustrated, detailed 34 in. x 22 in. installation poster plus programming manual; they include QR codes to access programming and installation videos online for easier installation
  • For assistance, call Genie customer care 1-800-354-3643
  • For use on sectional garage doors only, not for use on 1 piece garage doors
  • Read more on how to find the right type of garage door opener to ensure home safety and security



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Control & monitor your garage door from any smartphone w/ Aladdin
  • Ultra-quiet operation w/the strength of a steel reinforced belt
  • Strong GenieSense equipped maintenance free electric motor
Model #: 3053-TSV
Sku #: 1002543427
Internet #: 302027779

The Genie SilentMax Connect smart garage door opener offers an ultra-quiet DC motor along with the accessories you need including Wi-Fi connectivity. The SilentMax Connect smart garage door opener features a Genie steel-reinforced belt, making it very quiet and the ideal choice for garages attached to living spaces. The integrated Aladdin Connect smartphone controller allows you to open, close and monitor your garage door from anywhere. It even comes standard with virtual keys so you can grant anyone access for a limited time or forever, but you are in control of when and for how long they can access your garage door opener. You can count on getting many years of worry-free service and the peace of mind provided by the Genie limited lifetime warranty. Safety features include the Safe-T Beam garage door safety sensors and GenieSense diagnostic technology. The SilentMax Connect smart garage door opener is also equipped with Genie Intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it. You will also enjoy the added conveniences of 2 pre-programmed 3 button remotes, Aladdin Connect and a wall control panel with an independent light button and vacation lock for added security. The SilentMax Connect smart garage door opener is supported by our team of US-based technical support representatives available 6 days a week.

  • 3/4 HPc DC motor: ability to provide power and smooth operation for residential sectional garage doors up to 7 ft. in height and 500 lbs. in weight
  • Limited lifetime motor warranty: precision machined motor and gearbox are greased and factory sealed from the environment for long lasting, reliable performance which are guaranteed for the life of the operator
  • Ultra-quiet operation: the steel-reinforced belt drive system, paired with the quiet DC motor offers minimal noise, making operation quiet and smooth and ideal for garages close to living spaces
  • Aladdin Connect Smart Home Technology Built-In: Your smartphone becomes your garage door opener remote, works with Amazon Alexa and Google Assistant
  • Easy and fast to install: unit is lightweight with a strong and rigid 5-piece tube rail system that requires no assembly hardware and includes preprogrammed remotes eliminating steps from the installation process
  • Accessories included: two preprogrammed 3-button remotes and a multi-function wall console with vacation lock and light control button
  • Easy to program: Genie's SmartSet programming makes set-up fast and easy with the simple push of a button
  • Safe and secure: equipped with intellicode rolling code technology that prevents unauthorized persons from opening your garage door by automatically changing the access code every time you use it
  • Self diagnostic safe-T-beam system helps prevent accidents via an invisible infrared beam across the door opening that reverses the door if an object crosses the LED beam of light; beams are enhanced with diagnostic technology to alert you of a malfunction
  • HomeLink and Car2U (Genie exclusive) compatibility links to car's built-in remote system
  • GenieSense monitoring and diagnostic technology: provides safety by continuously monitoring the operation of the door, stopping movement to alert you when significant changes occur
  • Genie LED light bulb compatible(sold separately): easily add Genie's LED bulbs for bright, long-lasting, cost effective and efficient lighting; designed specifically for garage door openers to eliminate or reduce garage door opener remote interference
  • Extension kit available: extension kit is available (sold separately) for 8 ft. high residential garage doors
  • Includes illustrated, detailed 34 in. x 22 in. installation poster plus programming manual; they include QR codes to access programming and installation videos online for easier installation
  • For assistance, call Genie customer care 1-800-354-3643
  • For use on sectional garage doors only, not for use on 1 piece garage doors
  • Read more on how to find the right type of garage door opener to ensure home safety and security



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Customers Also Compared These

Compare Similar Products
Brand Genie Chamberlain Chamberlain Genie
Name SilentMax Connect- 3/4 HPc Ultra-Quiet Belt Drive Smart Garage Door Opener with Aladdin + Alexa & Google Assistant Ready 3/4 HP Equivalent Ultra-Quiet Belt Drive Smart Garage Door Opener 1-1/4 HP Equivalent Ultra-Quiet Belt Drive Smart Garage Door Opener with Battery Backup MachForce 2 HPc Premium Garage Door Opener Exclusive Screw Drive- Aladdin Connect Smart Home w/ Alexa & Google Assistant
Price
Was $198.00
$178.00
Save $20.00 (10%)
$198.00
$245.00
$248.00
Ratings (449) (1898) (1367) (387)
Garage Door Opener Horsepower (hp) 3/4 hp 3/4 hp 1 1/4 hp 2 hp
Included Batteries,Hardware,Instructions,Remote Control Remote Control Remote Control Batteries,Enclosed Screw Rail,Hardware,Instructions,Remote Control,Wireless Keypad
Opener Type Belt Drive Belt Drive Belt Drive Screw Drive
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
27.4 in
Product Height (in.)
8.0 in
Product Width (in.)
12.00 in
Rail Length (ft.)
9

Details

Bulb Type
Incandescent
Commercial/Residential
Residential
Doors Operated by Remote
3
Features
Emergency Release,Illuminated Wall Control,Illuminated buttons/display,Keyless Entry,Lights,Manual Release Handle,Rolling code technology,Safety sensor,Timer-to-Close,Wireless keypad
Garage Door Opener Horsepower (hp)
3/4 hp
Hub Required
No hub connection available
Included
Batteries,Hardware,Instructions,Remote Control
Mounting Location
Ceiling Mounted
Opener Type
Belt Drive
Power Options
Plug-in
Product Type
Without Battery Backup
Product Weight (lb.)
35lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Voice Control Hub Required
No Voice Control
Works With
Proprietary App

Warranty / Certifications

Manufacturer Warranty
Limited Lifetime Motor, 15 years Belt, 5 years parts and 1 year accessories

Specifications

Dimensions

Product Depth (in.)
27.4 in
Product Height (in.)
8.0 in
Product Width (in.)
12.00 in
Rail Length (ft.)
9

Details

Bulb Type
Incandescent
Commercial/Residential
Residential
Doors Operated by Remote
3
Features
Emergency Release,Illuminated Wall Control,Illuminated buttons/display,Keyless Entry,Lights,Manual Release Handle,Rolling code technology,Safety sensor,Timer-to-Close,Wireless keypad
Garage Door Opener Horsepower (hp)
3/4 hp
Hub Required
No hub connection available
Included
Batteries,Hardware,Instructions,Remote Control
Mounting Location
Ceiling Mounted
Opener Type
Belt Drive
Power Options
Plug-in
Product Type
Without Battery Backup
Product Weight (lb.)
35lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Voice Control Hub Required
No Voice Control
Works With
Proprietary App

Warranty / Certifications

Manufacturer Warranty
Limited Lifetime Motor, 15 years Belt, 5 years parts and 1 year accessories

Questions & Answers

If you installed this opener yourself, how long did it take? Any surprises?

If you installed this opener yourself, how long did it take? Any surprises?
Asked by: JT
I was just reading some of the comments all you guys need to do little more homework I install the first opener by my self in 1 hour and 15 min the next day I install 2nd for my inlaws it took me less than an hour Installation was very simple and easy
Answered by: PD
Date published: 2019-08-15

does it contain a wall mounted wireless keyless/keypad garage door opener

does it contain a wall mounted wireless keyless/keypad garage door opener
Asked by: pb
No it does not. You can order one (Store SKU #1000339056) for an additional $37
Answered by: Chester
Date published: 2019-07-31

The Safery beam instructions say to install 5-6” from ground. Is this required for it to operate correctly?

My garage set up does not allow for the sensor to be set up in this manner unless I bolt it to the floor, but then it will be in the way. If I mount it to the wall it will be 9” from the floor. Will this still work?
Asked by: Sammy83
no up to you but remember its for safety so why not do it as recomended
Answered by: mike
Date published: 2019-08-07

is a belt drive better than a screw drive

is a belt drive better than a screw drive
Asked by: me
Replaced loud screw drive with belt drive. Belt is definitely more quiet
Answered by: Richie
Date published: 2019-01-16
  • y_2019, m_8, d_16, h_22CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_88
  • loc_, sid_302027779, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=BEST_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=POSITIVE_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 17ms
  • QUESTIONS, PRODUCT

Customer Reviews

SilentMax Connect- 3/4 HPc Ultra-Quiet Belt Drive Smart Garage Door Opener with Aladdin + Alexa & Google Assistant Ready is rated 4.6 out of 5 by 449.
Rated 5 out of 5 by from Chamberlain B750 vs Genie 3053 (39626R) Did not anticipate Chamberlain shady practice and wasting... Chamberlain B750 vs Genie 3053 (39626R) Did not anticipate Chamberlain shady practice and wasting my time, though quite happy with a Genie SilentMax opener. Main goal was to upgrade my existing ~15yr old fully functional Genie screw-type opener to a silent one. Didn’t care much for brand type but chose Chamberlain B750 since it offered extra features, Multi-function wall control with motion-detection lighting, timer-to-close and Wireless keypad. Though I wasn’t planning to use them, for the same price, in case the need would arise, it’s there. Same goes for Wi-Fi capability, future-proofing rather than necessity in the present, since judging by reviews, MyQ and Aladdin appear to be in the early stages of development. Alpha or beta at best and MyQ even has additional charges. Subscription might be small but that’s an additional step for the user and additional personal data gathering. Though haven’t tested either one, as with any software, a single update can make it or break it. Issue. Before purchase to avoid issues and waste of time, I actually verified through Chamberlain web link if my vehicle will need Homelink RPTR (Compatibility Bridge Kit). “No bridge is needed” turned out to be false. Called customer service. Forget any sort of apology, tried to persuade me to pay full price and then discounted, for their “supposed” mistake. 40+min later, did get it shipped, free and free shipping. Reviews on their site for RPTR go as far back as 2016 with 2 out of 5 stars. So this mistake seems to be not a mistake but intentional scam. Didn’t see any warranty for RPTR on their site. To avoid possible $30+ monthly/yearly scam with component that could fail, additional installation and programming, I disassembled their “smart innovation” and took it back to the store. Installation. Well it’s not rocket science, both units are DIY friendly. Install and programming guides/videos are easy to follow, if you have common sense for general safety, head on a swivel, not below the waste line, don’t fall under “PEBCAK” category and the like. Something odd caught my eye installing Genie, properly installed carriage/trolley, emergency release, lever itself is pointing towards the door. Didn’t see this mentioned anywhere but remembering videos of Breaking into Garage with a coat hanger, this might be intentionally to prevent just that. BTW Keep in mind, general purpose LED bulbs can cause noticeable interference and your remote range can be reduced. They have different brands of led bulbs specifically for garage openers. My local store did stock it.
Date published: 2019-06-10
Rated 5 out of 5 by from Very quiet belt drive, easy to install and mount, easy to program/reprogram openers, easy adjustm... Very quiet belt drive, easy to install and mount, easy to program/reprogram openers, easy adjustments for open/close heights. I like the push button openers that support two garage doors. Super quite and smooth operation is awesome! The app shows you if the door is closed or open and you can remotely open or close the door from your phone. It also sends you notifications of status changes. Instructions are fairly straight forward but there are a few gaps in the instructions. If you have the WIFI equipped unit get the app first thing and scan the QR code so you don't have to take off the bulb cover and climb up on a ladder to scan it after installation. It also gives you video installation instructions that is helpful. The instructions are also not that clear after the physical installation is complete and the height adjustments are done. I do not like the push button wire connections as the small wires are somewhat hard to insert, a screw down terminal would be preferred. You will need to purchase L channel and some straight mounting straps to mount it to your garage ceiling. What is provided is not sufficient.
Date published: 2019-08-05
Rated 4 out of 5 by from The Genie SilentMax is a replacement when our Chamberlain garage... The Genie SilentMax is a replacement when our Chamberlain garage door opener crapped out on us. Our other unit wasn't quite 5 years old, but we think it fried due to storms. This is definitely a nicer & more quite unit than what we had. It took a while to install but mainly due to my husband never installing a garage door opener before. The only complaints we have are the following: 1. It doesn't have any kind of sensor for the light to turn on if you walk out into the garage. You can turn on the light, but it won't turn on with any kind of motion...something our other unit had. 2. The remotes that it came with are nice. However, the buttons are SUPER sensitive & it doesn't have any kind of "click" to them, so we aren't sure if we hit the button or not; something else we were used to with the old unit. 3. The App feature was a bit of a challenge. My husband tried setting it up & when he went to scan the QR code, it told him it was an invalid number, or something to that extent. He had to call customer service in order to get it fixed. Once I downloaded it on to my phone, it took a couple of days for me to get the notifications, even though my husband was getting them. Other than those couple of things, it's been a great unit, thus far!
Date published: 2019-05-28
Rated 2 out of 5 by from In Section 2 (Orange) The end holes in the last rail section were severely misaligned. The 5/16" ... In Section 2 (Orange) The end holes in the last rail section were severely misaligned. The 5/16" x 1-3/4" Clevis Pin could not be inserted through the rail and header bracket. At this point we were faced with a choice of disassembling the components we had already assembled and returning it to Home Depot or calling the manufacturer on a Saturday and wait for a replacement part in a few days. Either solution would have cost us several hours of labor and delayed the project. We decided to correct the alignment of the holes in the rail by re-drilling one of the holes in the rail. I would not recommend this solution to anyone who doesn't have the correct tools and expertise. The manufacturers quality control procedures should have detected the misaligned holes before the equipment left the factory. After the modification the unit works properly. Because of the quality control issue we won't use Genie openers in the future.
Date published: 2019-01-15
Rated 4 out of 5 by from The opener was easy to install Taking 2.5 hours to remove old and install new. The sensors at th... The opener was easy to install Taking 2.5 hours to remove old and install new. The sensors at the front of the garage ty look the longest amount of time to install and wire. One thing I do not like is the wires connecting the sensors and opener re right next to the light. I could see the heat from the light degrading the wire housing. The wires would be better on the back side of motor, clear of the lights. The opener is fairly quiet with the squeak of the door rollers now louder than opener.
Date published: 2019-08-06
Rated 1 out of 5 by from I’ve barely had this opener 6 months and it’s already broken. I’ve attempted going through Genie ... I’ve barely had this opener 6 months and it’s already broken. I’ve attempted going through Genie customer care THREE TIMES to get this thing repaired and not had any successful attempts yet. The staff are rude, unhelpful and have no ability to assist me efficiently. This opener is crap, the service is crap and the warranty is useless if they won’t fulfill it. I’m so sorry I ever bought this garbage, I just hope to save someone else from this company by writing this review.
Date published: 2019-08-07
Rated 5 out of 5 by from The product was well package - nothing broken and nothing missing. Installation instructions wer... The product was well package - nothing broken and nothing missing. Installation instructions were clear. It took me about 4 hours for the removal of the old garage door opener and installation of the new one. Once it was installed we were surprise at how quiet it is. We have two garage door - My old door garage door opener lasted 19 years, it was the screw type, this new one uses a belt. Highly recommend this garage door opener.
Date published: 2019-08-06
Rated 4 out of 5 by from Initially unable to complete installation due to a change made... Initially unable to complete installation due to a change made to the opener wiring that made the remotes not work. After installer had same problem with another installation he was able to get info from Genie on how to program it, returned and finished the job. Meant all my stuff stored in the gara
Date published: 2019-06-09
  • y_2019, m_8, d_18, h_21
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.13
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_449
  • loc_, sid_302027779, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 19ms
  • REVIEWS, PRODUCT