Hi djjh, thanks for reaching out. It's unfortunate to hear about your unlikely experience with Nest Cam IQ Indoor, and we´re sorry that you had to return it.
If you ever change your mind, and consider giving Nest Cam IQ Indoor another shot, we´ll definitely do our best to improve your experience. You can always reach out to our support team for your support needs by visiting this page: https://support.google.com/googlenest/gethelp