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Internet #304157459

Model #FH52002

Store SKU #1003075147

Professional Series SmartWash Advanced Pet Automatic Upright Carpet Cleaner

  • Full-size carpet cleaner offers superior performance
  • Automatic cleaning for a deep clean as easy as vacuuming
  • Auto Dry with the power of HeatForce for faster drying
  • See More Details

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Product Overview

SmartWash Carpet Cleaner showing brush roll in action up close.

Professional Series SmartWash Advanced Pet Automatic Upright Carpet Cleaner

Our best cleaning full size carpet cleaner that makes powerful results, seriously simple.

SmartWash Carpet Cleaner showing the wash and dry features in a living room setting.

Deep Clean as Easy as Vacuuming

Eliminates the guesswork with Automatic Cleaning Technology. Simply push forward to clean, pull back to dry.

SmartWash Carpet Cleaner showing the HeatForce feature and how it dries carpet faster.

HeatForce

Auto-dry with the power of HeatForce for faster drying.

SmartWash Carpet Cleaner showing the brush rolls in action up close.

FlexForce PowerBrushes

Gently removes deep dirt and debris.

SmartWash Carpet Cleaner showing how easy it is to access and clean the brush roll by lifting up the cover over the brush rolls.

1-Step Removable Nozzle

Makes it easy to clean brushes.

Photo saying "DonÕt forget your solutions!" with 3 bottles of Hoover solutions below.

Powerful Solutions

Professional Strength. Powerful Results.

Icon for Auto Clean feature.

Auto Clean

Motion sensing design eliminates the guesswork.

Icon for Auto Mix feature.

Auto Mix

Precisely mixes and dispenses solution for optimal cleaning.

Icon for Auto Dry feature.

Auto Dry

Powerful extraction with HeatForce for faster drying.

Icon for FlexForce PowerBrushes feature.

FlexForce PowerBrushes

Gently removes deep dirt and debris.

Icon for Dual Tank System feature.

Dual Tank System

Easy to fill, empty and rinse.

Icon for CRI Seal of Approval

CRI Seal of Approval

To help carpets stay cleaner, healthier and last longer.

Designed to remove the guesswork and deliver an automatic cleaning experience for your carpet, this Professional Series SmartWash Advanced Pet Automatic Upright Carpet Cleaner is a perfect addition to your home cleaning tool kit. Each carpet cleaner utilizes a motion sensing design. As you push SmartWash forward it washes your carpet, and as you pull back it dries your carpet.
  • CRI seal of approval to help carpets stay cleaner, healthier and last longer
  • Auto-clean motion sensing design eliminates the guesswork - auto mix precisely mixes and dispenses solution for optimal cleaning - auto dry delivers powerful extraction with HeatForce for faster drying
  • Flex force power brushes gently remove deep dirt, debris and pet messes
  • 1-step removable nozzle makes it easy to clean the brushes
  • Dual-tank system is easy to fill, empty and rinse
  • Trigger-free design delivers a deep clean as easy as vacuuming
  • Clean further and tackle messes anywhere with the 2-in-1 antimicrobial pet tool
  • Low-profile foot easily reaches and removes stains
  • 5-year warranty
  • WHAT'S INCLUDED: XL stair/upholstery hose, mesh tool storage bag, 2-in-1 pet tool attachment, sample bottle of carpet cleaning solution
  • Click here to shop all Hoover Carpet Cleaning Solutions






  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Professional Series SmartWash Advanced Pet Automatic Upright Carpet Cleaner
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BrandHOOVERHOOVERHOOVERHOOVER
NameProfessional Series SmartWash Advanced Pet Automatic Upright Carpet CleanerSmartWash+ Automatic Upright Carpet CleanerSmartWash Advanced Pet Automatic Upright Carpet Cleaner Bundle with Full Size 64 oz. Pet SolutionSmartWash Upright Pet Complete Automatic Carpet Cleaner and 64 oz. Paws and Claws Solution Bundle
Price
Ratings
(774)
(2125)
(749)
(50)
Carpet Cleaner TypeUpright Carpet CleanersUpright Carpet CleanersUpright Carpet CleanersUpright Carpet Cleaners
Operation StyleWalk-BehindWalk-BehindWalk-BehindWalk-Behind
Recommended SurfacesCarpetHigh-Pile Carpet,Low-Pile Carpet,UpholsteryPlush CarpetHigh-Pile Carpet,Low-Pile Carpet
Commercial/ResidentialCommercial,ResidentialResidentialResidentialResidential
Floor Care FeaturesMotion SensingAutomatic Cleaning,Brushroll,Lightweight,Multi Brush System,Removable Nozzle,See-Through Water TankMotion SensingAutomatic Cleaning,Multi Brush System,Removable Nozzle,See-Through Water Tank
Included AccessoriesCleaning solution,HoseCleaning solution,Collection bag,Hose,Upholstery ToolCleaning solution,HoseCleaning solution,Hose,Upholstery Tool
Cordless/ CordedCordedCordedCordedCorded
Voltage (v)120v120v120v20v
Amperage (amps)10 A10 A10 A10 A
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
18.9
Product Height (in.)
43.5
Product Width (in.)
13

Details

Amperage (amps)
10 A
Appliance Category
Floor Care
Bundling Options
Floor Cleaner Only
Carpet Cleaner Type
Upright Carpet Cleaners
Cleaning Path Width (In.)
12
Cleaning Tank Capacity (gallons)
1
Collecting Tank Capacity (gallons)
.6
Color Family
Silver
Commercial/Residential
Commercial,Residential
Cord Length (ft.)
22
Cordless/ Corded
Corded
Floor Care Features
Motion Sensing
Horsepower (hp)
0 hp
Included Accessories
Cleaning solution,Hose
Material
Plastic
Noise Level (dB)
89
Number of Attachments
1
Number of Wheels
2
Operation Style
Walk-Behind
Product Weight (lb.)
18.9 lb
Recommended Surfaces
Carpet
Returnable
90-Day
Voltage (v)
120v

Warranty / Certifications

Certifications and Listings
UL Certified
Manufacturer Warranty
5 years

Questions & Answers

81Questions24Answers

I bought this from Home Depot a while ago and mine never came with the upholstery tool! I just re...

Asked by AN April 20, 2021
0
Answers

Can you use it wash your big dog? Seriously he rolls around in his own feces in the house. I could use the attachment for the couch, chairs and Bear.

Asked by Stinky March 1, 2021
2
Answers

Hello Stinky, This machine should not be used on pets to clean them. It is strictly for carpet cleaning, thank you! Matt - Hoover Team

What are the dimensions of its original box? Length x width x height? Thank your for the answers.

Asked by Sirene February 26, 2021
2
Answers

Drying is good ... washing carpet is okay

Can it clean heavy weight curtains without taking them down?

Asked by Sirene February 25, 2021
2
Answers

Hello Sirene, We would not recommend using this unit on curtains. Thank you! Matt - Hoover Team

What is the mixing ratio setpoint on the automatic solution dispenser? Can it be adjusted?

Asked by Brandon February 2, 2021
3
Answers

It can not be adjusted as far as I know..

what is motion sensing?

Asked by Bob January 29, 2021
3
Answers

The motion sensing is when you go forward it sprays the water and carpet cleaning solution on to the carpet. When you pull it back the water and solution stops and the vacuum pickup the water and solution up that you just put down. Hope this helps!

Will this do tile as well as rugs?

Asked by Kari December 11, 2020
2
Answers

Hello Kari, This unit is specifically designed for carpet cleaning and we would not recommend using this machine on hard flooring. We can offer our Hoover PowerDash Hard Floor Cleaner as an option for your tile flooring. Thank you! Matt - Hoover Team

How long is the hose?

Asked by Carry November 28, 2020
3
Answers

Long enough to do 11 stair steps. Appears to be about 13 feet.

How heavy is this machine.

Asked by Dee November 26, 2020
4
Answers

Hello Dee, This unit has a weight of 18.9 lbs. Thank you! Matt - Hoover Team

does hoover make a carpet shampooer that can be used as a dry carpet vacuum only

Asked by joyce October 24, 2020
3
Answers

Hello Joyce, Unfortunately, we do not currently offer a dry carpet shampooer for purchase. We apologize for the inconvenience, but should you have any additional questions, please contact our Hoover Support team at 800.944.9200. Thank you! Matt - Hoover Team

Professional Series SmartWash Advanced Pet Automatic Upright Carpet Cleaner - page 2

Customer Reviews

  • 4.5
    out of 776 reviews
  • 80% recommend this product
Filter by:
Showing 1-10 of 776 reviews
Broke on the 30th Day of Ownership
I was very excited using this machine for the first few weeks because it's light, relatively quiet, and does a decent job at picking up pet accidents. But as I went into this week, the unit became sluggish to move. I removed the Nozzle cover and thoroughly cleaned the cover, removed flex rollers, and underside of vacuum. Upon re-assembly of the flex rollers, I noticed that the front roller did not turn freely like the rear roller did. After complete re-assembly, I tested and the rear roller was turning, but the front roller was stationary. I disassembled again and checked for debris or misalignment, then noticed both rollers now turned freely. After re-assembling again, I tested but now both rollers do not work (rotate). I am at a loss and stuck after barely using this for a month.
by EdK
Response from HooverUSAJan 25, 2021
Hello EdK,
Thank you for your feedback on the Hoover Professional Series SmartWash Advanced Pet Upright Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team Hoover
4 people found this helpful
I absolutely love the way this cleaner performs on my almost white berber carpets! I have a male...
I absolutely love the way this cleaner performs on my almost white berber carpets! I have a male, unnuetered 6 year old grand-dog that gets anxious when he is left alone for even a short bit of time. He has accidents. Accidents arent my only obstacles. We live in Manitou Springs, an a hill with red dirt. To round it all out... i have an adult son that tracks all the muck he's in while repairing his vehicles. I vacuum to pre clean carpet and to fluff/plump as much as possible, pre spray, clean. Pre spray with a mix of cleaning solution that was included in my purchase, water and peroxide. Once its time to empty the dirty reservoir and refill the clean tanks water i switch to dry only mode. This cleaner doesnt over moisten the carpet, along with the heated air my carpets dry a lor faster and clean a lot easier with this cleaner. Or should i say i loved the way it performED. Ive used this cleaner 5 times and it no longer works. Currently in communication with Hoover proving my purchase in order to be advised of my next steps. I hope its something simple and worked out already so im not having to find another cleaner. However... im afraid it isnt an easy fix. Im pretty good with troubleshooting, tip to stern inspection for anything out of the ordinary. TO be CONTINUed... OH AND SINCE my cleaner is out of commission im still sending a picture of my customer care ticket... it would only seem fair. Thanks home depot!
by MasterCarpetCleaner
8 people found this helpful
We thought our carpet was ruined. Wrong!
Our old Bissel broke (just like someone else in these reviews), and we wanted to get a good carpet cleaner that would last. I ADORE this thing! Everyone needs on in their life! Story time: we thought our basement/stairwell carpet was ruined. Our goal was just to get the smell out and maybe help the stains a bit. Not only did it smell horrifying (the smell from downstairs hit you at the front door), but it also looked like it hadn’t been cleaned in years and like we just let our pets use it as a toilet (one was super sick for a while). The Bissel didn’t do anything, so our spirits were low. So, we had pet messes—bathroom accidents, blood, vomit, you name it—and mystery stains because we bought the house with stained carpet to start with. The stains are GONE. The smell is GONE. Our carpet looks brand new and smells like fresh linen! (Get the blue expert clean Hoover solution, too!) I cannot express how shocked I am! This machine specifically is amazing for so many reasons. I did NOT work hard at all to get the awful stains out that are in my pictures. It has a hose attachment that isn’t ALWAYS attached and in the way (with a hanger bag to hang it in the closet), it is SO easy to take apart to clean, remove tanks to empty/refill, etc. And assembly? Literally just stick the handle into the machine and you’re done. HEATED DRYING! Automatic wash/dry: push to wash, pull to dry. If you only want to dry, push the “dry only” button, and push and pull freely to dry. It’s got two rolling heads for scrubbing, and the hose attachment has interchangeable carpet and upholstery scrubbers. My FAVORITE part (that I was iffy about before buying) is the three separate tanks. One for cleaning solution, one for clean, warm water, and one for dirty water. It holds so much more that way, and if you don’t use all of your clean water, you haven’t wasted any cleaning solution because it can just stay in it’s separate tank until next time. You can refill the clean water 3 or 4 times before you need to empty the dirty water or refill the solution at all. I would have paid SO much more for this carpet cleaner (and I got it on SALE?!)! I am *never* going back!
by Samantha
5 people found this helpful
DOES NOT CLEAN EDGES!!! This shampooer leaves a 1 and 1/2 inch untouched area all the way around ...
DOES NOT CLEAN EDGES!!! This shampooer leaves a 1 and 1/2 inch untouched area all the way around the room at the wall. No matter if you go forward towards the wall or alongside the wall. I couldn't figure out what the heck was going on. It made some sense that the plastic of the hood might stop cleaning at the front of the machine, but alongside? After all, there are little brushes on either side of the machine outside of the plastic "hood" so you would think also that solution was going to go there as well. Nope. You just can't clean the edge. So I put the shampooer on dry carpet to see the "path" after the water would darken the light beige carpet. And you can clearly see there is no moisture (NO CLEANING) to the edge. All cleaning stops an inch and 1/2 inward from the outside edge of the machine. What good is that??!! Ridiculous. I'm returning. Also, I called Hoover, and the customer service was absolutely no help. Claimed to have never heard that before. Didn't seem to care if I give up and return the machine. Offered no trouble shooting whatsoever. Awful machine and awful customer service. Also tried to talk to Home Depot, and they were even worse then Bissell. No one I spoke with knew anything about anything regarding cleaning edges and/or this machine. Honestly!
by HomeDepotCustomer
11 people found this helpful
Splatters dirty water on walls and furniture...
I have used this carpet cleaner twice now. I find it easy to assemble, easy to fill and empty, BUT my issue with it is that when the dirty tanks only half way to the max line it begins to splatter dirty water on my white walls and furniture...very frustrating! Also, it seems to leave the carpets quite wet. It needs some weight to it so that the sucker picks up the water better. I am hoping that home depo has a better model that does not splatter dirty water all over my walls and furniture that I can exchange/upgrade to. I am disappointed with this carpet cleaner!
by Nicola
Response from HooverUSAMar 23, 2020
Hi Nicola, thank you for reviewing the Hoover Professional Series SmartWash Advanced Automatic Upright Pet Carpet Cleaner. We are here to help! We recommend utilizing the SmartWash Dry Only Mode which delivers powerful extraction with HeatForce™ for faster drying without releasing any additional solution. For any other questions, please email us at HooverCommunity@ttifloorcare.com with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover
2 people found this helpful
Have been through 2 of these in 9 months same problem with both. the scrub brushes actually melte...
Have been through 2 of these in 9 months same problem with both. the scrub brushes actually melted and fell apart where they meet the plastic gears in the base of the machine. second one was only used 6 times before it stopped working. Yes, the machine was thoroughly cleaned between each use!
by Thywinchester
Response from HooverUSADec 5, 2019
Hi Thywinchester, thank you for reviewing the Hoover Professional Series SmartWash Carpet Cleaner. We would like to improve your experience - please email us at HooverCommunity@ttifloorcare.com with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover
8 people found this helpful
We just got it yesterday, and it did a fair job cleaning some really dirty carpets, but the stain...
We just got it yesterday, and it did a fair job cleaning some really dirty carpets, but the stains stayed. Then it started leaking EVERYWHERE. This may be a glitch, or something I did wrong, so I'll update this when I take a second run at things. But for now... To be fair, I used a somewhat foamy soap meant for spot removal, so that could be my fault. The soap dispenser is very handy, but if you want to use a product that requires a different mixture ratio, you really have to direct mix it. And the fill hole is tiny compared to other cleaners because...they only engineered it for a kitchen faucet I think. If you want just water, no soap, you have to pop the reservoir out and lay it down somewhere safe while you run the cleaner for about 5 more minutes waiting for it to clean out the soap from within. I like to go back over the carpet with just water to get the cleaner out and it was a bit of a pain. Then things started going wrong. When the dirty water tank was removed, it dripped gunky water all the way to the sink. There was more between it and the body of the unit. I cleaned everything in the sink, bit it seems to me that the seals....aren't. As I chased around the living room with stain remover and my favorite scrub brush, It started leaving greasy grey stains on the carpet. No, it wouldn't get them back out, sadly. I'm going to give a a few more runs and we'll see what it does. I am pretty happy with what it did in one of the 2 high-traffic areas in our den. We'll see...
by TwoTimeUser
Response from HooverUSAOct 31, 2019
Hi NeverAgainLG, thank you for reviewing the Hoover Professional Series SmartWash Carpet Cleaner. We would like the opportunity to improve your experience. Please email us at HooverCommunity@ttifloorcare.com with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover
1 person found this helpful
This Hoover Professional Series SmartWash Advanced Automatic Upright Pet Carpet Cleaner is by far...
This Hoover Professional Series SmartWash Advanced Automatic Upright Pet Carpet Cleaner is by far the best carpet cleaner I have ever used. I have a full carpeted staircase and this model, FH52002 has a 12ft. hose (all details are confirmed in the photos I posted, as well), that was a big deal for me and this model came with a sample 'pet' solution and spot remover (which I poured on stubborn spots and let it sit for about 30 mins, and it worked really well, spots were gone). It has a separate container for cleaning solution, which means it cleans with or without a soap. This control over cleaning is something I have not found with any other cleaner I have used. You want to shampoo your carpets, use the solution; you want to rinse with water only, remove the solution container and clean as you would any other time. It is so versatile! This cleaner also has a 'dry' only mode that lets you suction up water in the machines forward and backward movement which is HUGE! If you feel like it, you could do that for a while and have carpets that are practically dry. I liked the fact that all the containers that have contact with moisture could be rinsed and dried! So no smelly machine sitting around. I wish I had thought to take a before and after video, so everyone could see for themselves. I am just a simple consumer, like anyone else, but a quality product deserves to spoken about.
by nycgatita
12 people found this helpful
OMG! best investment Ive made in a while
First let me say my carpets were pretty bad, living in vegas you track in black stuff from the asfault. I purchaced this around 7:30 pm got home and immediately got to work. My condo is 920 sq ft so it took me about an hour and a half. I was so amazed by only going over tha carpets once, the seperate dirty water tank is a major plus. The clean water tank holds a lot, i was able to do my living room and hallway on one tank. I love love the automatic wash dry, you push forward to wash and pull back to dry. It also has a button for dry only, therefore ale to go over the carpet to just dry in which allows it to dry SUPER FAST. The removable head part to pull the brushes out so that you can clean them is a super plus. I havent tried the seperate hose attachment to do stairs although i have none, i will use it on my couch. I cleaned my carpets last week and did them again today. I WISH I WOULD HAVE BOUGHT THIS SO LONG AGO. It speaks for itself, I just cant say enough about this carpet cleaner. GREAT JOB HOOVER!!!!! Super impressed over here. Oh last thing my condo it upstairs and i have a small patio that has the outdoor carpet on it. It was super BLACK I cleaned it this morning as well and it looks like brand new carpet againWOW
by Ash
4 people found this helpful
Overall it is a good carpet cleaner. The only problem I have had with this one is the brushes wil...
Overall it is a good carpet cleaner. The only problem I have had with this one is the brushes will seize up due to the bearings sticking and it breaks. After every use I recommend cleaning and greasing the bearings.
by Amazing
Response from HooverUSAMay 16, 2019
The motor is equipped with bearings that contain sufficient lubrication for the life of the motor.
The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings or
Brush rolls. Please email Hoovercommunity@ttifloorcare.com and reference this review and model number, we'd like to learn more about your experience. Thanks, Allison-Hoover Team. Hoover
3 people found this helpful
Showing 1-10 of 776 reviews