Bellington 36 in. Single Sink Almond Toffee Bath Vanity with White Engineered Stone Top (Assembled)

We're sorry to hear about the issue with the drain finish wearing off so quickly. The drain and faucet are not included with the vanity and are typically purchased separately to allow for personal style and functionality preferences. We recommend reaching out to the manufacturer of the faucet you selected, as they would be best equipped to assist with any concerns related to the drain finish. We appreciate your feedback and hope the rest of your remodel is going smoothly.

Thank you for reaching out John, we are so sorry you were unable to get an undamaged vanity. Hopefully you have been able to reach the Home Decorators Customer Service department at 1-800-986-3460 and resolve the delivery issue, and in the meantime, we have passed on the information to our Engineering team, who can work on better protective packaging to ensure you get your products in perfect condition the first time.

It is deeply regrettable that this has been the third attempt to receive the vanity without damage, and the experience has only worsened. Receiving a product in such a condition, especially after a significant delay of over two months, is completely unacceptable. The description of the vanity and top appearing crushed, despite an intact box, points to a serious mishandling issue during transport. This not only disrupts plans but also creates unnecessary frustration, particularly when the bathroom project should have been completed by now. Every effort should have been made to ensure that the item arrived in pristine condition, and it is truly unacceptable that this has not been the case.

It’s unfortunate to hear about the staining on the countertop after just two months of use. The frustration this has caused is understandable, especially since no chemicals or abrasive materials were used. The goal is always to provide a product that holds up under normal conditions, and it’s disappointing that this was not the case in this situation.

We sincerely apologize for the issues you have encountered with your vanity. It is disheartening to hear that the finish is wearing off in several places and that the storage compartment design has caused inconvenience. We understand your frustration, especially considering that this bathroom is used only by you and your husband. We strive to provide high-quality products, and it is disappointing to know that we did not meet your expectations. Your feedback is invaluable to us, and we will use it to improve our products and services. If there is anything we can do to assist you further, please do not hesitate to reach out. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

We apologize for the issues you've encountered with your vanity. We understand your frustration, especially after seeing similar complaints. Thank you for sharing your experience, and we are sorry for any inconvenience this has caused. Here are some cleaning options for the future:
1. Mild dish soap and water: One of the simplest and most effective ways to clean an engineered stone top is to use a mixture of mild dish soap and warm water. Simply mix a small amount of dish soap with warm water, dampen a soft cloth in the solution, and use it to wipe down the surface. Be sure to rinse the surface with clean water and dry it thoroughly with a clean cloth.
2. Stone cleaner: You can also use a specially formulated stone cleaner to clean and polish your engineered stone top. These products are designed to be gentle on the surface while still effectively removing dirt and grime. Be sure to follow the manufacturer's instructions carefully when using these products.
3. Baking soda and water: For tough stains, you can create a paste by mixing baking soda and water. Apply the paste to the stained area, let it sit for a few minutes, then scrub gently with a soft-bristled brush. Rinse the surface thoroughly with clean water and dry it with a soft cloth.
4. Polishing compound: If you want to give your engineered stone top an extra shine, you can use a polishing compound designed specifically for use with this type of surface. Be sure to follow the manufacturer's instructions carefully, as these products can be abrasive if used improperly.
Always be sure to avoid harsh chemicals, abrasive materials, and scrubbing pads or brushes that could scratch or damage the surface of your engineered stone top.

We're sorry to hear that you encountered an issue after initially loving the look of the vanity. We apologize for any inconvenience this has caused. Your feedback is important to us, and we would like to understand more about what happened to address the problem effectively. Thank you.

We apologize for the issues you've experienced with the vanity sink. It is concerning that such a small impact caused significant damage. We understand your frustration regarding the warranty situation. Please contact our customer service team at 1 (866) 839-2888 so we can address this matter and work towards a satisfactory resolution. Your feedback is important to us, and we appreciate you bringing this to our attention.