#1 Home Improvement Retailer

Brindle Flame 20 in. Candle Electric Fireplace Insert with Infrared Heater in Black

$9448
Apply Now
Pay $69.48 after $25 OFF your total qualifying purchase upon opening a new card. info
Apply for a Home Depot Consumer Card
  • Place into existing fireplace for a stylish candle display
  • Provides supplemental zone heating for up to 1,000 sq. ft.
  • Easy to use - includes a convenient remote control for operation
  • View More Details
Store
0 in stock
caret

Product Details

Diagram of the front width and height for product.
Diagram of the front width and height for product.
Insert Dimension Title
Front width dimensions
Front height dimensions
Rear width dimensions
Rear height dimensions
Product Depth
Fuel Type
Product Warranty
Product Feature
Enhance your living area with this brindle flame 20-in. candle electric fireplace insert. Designed for supplemental heating up to 1,000 sq. ft., it offers a 5,200 BTU heater. Infrared heat keeps the natural humidity in the room without drying it out. Multiple, realistic-looking candles and an LED light deliver a charming look. For convenience, this child and pet-safe insert comes pre-assembled.
caret

Specifications

caret

Questions & Answers

49Questions
caret
Q:This unit can be used with heat off and candlelight on. Question: can it also be used with just heat on, and candlelights off? Is there a setting for dimmed lights to have flickering effect, or they will.only flicker on the brightest setting? Thanks.
by|Jan 15, 2023
1 Answer
Answer This Question

A:  I just clicked through the settings on the light feature. The lights only seemed to flicker on the brightest setting.

by|Jan 17, 2023
    caret
    Q:Do the blubs in the candles go out? If so how to replace them
    by|Nov 13, 2022
    4 Answers
    Answer This Question

    A:  I’ve had this for almost two years, and still have not had a candle go out.

    by|Nov 14, 2022

      A:  Haven’t Thad that happen but good question.

      by|Nov 17, 2022

        A:  I have had mine for two years and they have not gone out.

        by|Mar 27, 2023

          A:  Hello, thank you for your question. Unfortunately, the bulbs are non replaceable. We only have remote control as replaceable part for this unit.

          by|Nov 16, 2022
            caret
            Q:It seems as though dust will collect inside the candles. Can you clean these with a vacuum cleaner without damaging the bulbs?
            by|Feb 8, 2022
            3 Answers
            Answer This Question

            A:  Hello, we recommend using a soft cloth when cleaning your unit. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218.

            by|Feb 9, 2022

              A:  You can if you use the soft brush that is a attachment for the vacuum. Also a soft damp cloth can be used carefully to clean inside.

              by|Feb 11, 2022

                A:  If your vacuum wand has a brush attachment, I would think you could use that without any damage to the bulbs. Also, you could use a very lightly dampened paper towel to wipe the dust away.

                by|Feb 12, 2022
                  caret
                  Q:Is there a way to replace the fuses?
                  by|Oct 10, 2021
                  1 Answer
                  Answer This Question

                  A:  These units do not use fuses. To replace a part, please call us at 866-661-1218 and a technician will be able to assist.

                  by|Oct 11, 2021
                    Showing 1-4 of 49
                    caret

                    Customer Reviews

                    4.5 out of 5
                    (319)
                    • 4.5
                      out of 319 reviews
                    • 86%recommend this product
                    Filter by:
                    Showing 1-10 of 319 reviews
                    love this!
                    We had a faux fireplace built and I wanted the candles look vs the fake flames. I bought this 3 years ago and it’s been plugged in and on for 3 years. We do not use the heat funcition (it works) but we use it for the candle flickering effect. I’d highly recommend getting this.
                    by
                    Response from Product SpecialistMar 28, 2023
                    Thank you very much for your positive feedback! We are happy to hear that you are enjoying your Electric Fireplace. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                      • Recommended
                      Candle fireplace insert
                      I really overall love this. So pretty, fit great in the space, my only negative would be that when it reaches what it considers room temperature it starts blowing cool air.
                      by
                      Response from Product SpecialistNov 22, 2022
                      Thank you very much for your positive feedback! We are happy to hear that you are enjoying your Electric Fireplace. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                        • Recommended
                        Pretty Decent (not using the heat function)
                        It's reasonably attractive, and the flicker isn't bad. Seems to look better (and be better priced) than others on the internet. The outside of the candles are a little shiny/plastic-y looking, but since ours is mounted behind a glass pane, you really can't tell. I MIGHT pay $45 and buy a beeswax candle kit, and hand-wrap the outsides, but for now we are good with it. One nice feature is that if you press and hold the power button for 10 seconds when it is on, it'll disable the heater.
                        by
                        Response from Product SpecialistOct 18, 2022
                        Thank you very much for your positive feedback! We are happy to hear that you are enjoying your Electric Fireplace. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                          • Recommended
                          So Pretty....
                          This turned out perfect for the faux fireplace I had ( that had no unit in it ). It is so pretty and I get so many compliments in the few days that I've had it! Since its 85 degrees here now, I'll have to wait to see how well the heating unit performs. I would definitely recommend this- even on looks alone! P.S. I'm not done decorating yet....
                          by
                          Response from Product SpecialistSep 12, 2022
                          We are happy to hear that you are enjoying your Electric Fireplace. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                            • Recommended
                            Victorian coal fireplace
                            Not many options out there for tiny Victorian fireplaces. I ordered this unit and a dimplex electric fire. Both fit and look nice! I kept both as I have 2 fireplaces. I removed the plastic grate from the front, just 2 screws, and popped the unit into my exiting grate. Candles flicker in a convincing manner and heater is quiet.
                            by
                            Response from Product SpecialistJun 9, 2022
                            We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
                              • Recommended
                              I bought this, I love it!❤
                              It came put together. Ready to go. I love it. The candles are affixed and they are beautiful. Glad I got it. Pretty, heats up. Just perfect for my mantle. The tiles came from Home Depot too.
                              by
                              Response from Product SpecialistMay 26, 2022
                              We are happy to hear that you are enjoying your heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
                                • Recommended
                                Very pretty, small.
                                I love the candles, but its not much of s heater. Using it for an antique mantle.
                                by
                                Response from Product SpecialistMay 16, 2022
                                I love the candles, but its not much of s heater. Using it for an antique mantle. Twinstar
                                • Verified Purchase
                                • Recommended
                                I just love them!
                                Added to an old electric fireplace heater in bedroom & love the way they look & function!
                                by
                                Response from Product SpecialistApr 5, 2022
                                We are happy to hear that you are enjoying your heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
                                  • Recommended
                                  We changed it up
                                  To upgrade the candle heater, my husband removed the plastic fence looking grate in front of the candles, which I thought looked “ halloweenish.” As u can see in the photo, it gives it a more modern clean look. I really like it :)
                                  by
                                  Response from Product SpecialistJan 4, 2022
                                  Thank you very much for your positive feedback! This made our day. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                                    • Recommended
                                    4 found this review helpful
                                    Was very loud until I tightened up screws.
                                    The heater looks good and works fine. Initially, the unit vibrated loudly when the fan turned on. It sounded like a piece of junk. I tightened up the bottom screws that hold that hold the fan legs in place. The unit is now running quietly.
                                    by
                                    Response from Product SpecialistNov 5, 2021
                                    Thank you very much for your positive feedback! We are happy to hear that you are enjoying your Electric Fireplace. If you need support in the future or have questions, please contact Twin Star Home Customer Service at 1-866-661-1218. Twinstar
                                      • Recommended
                                      4 found this review helpful
                                      Showing 1-10 of 319 reviews

                                      Frequently Bought Together

                                      Top Rated
                                      +
                                      +
                                      Price:
                                      $9448

                                      Compare Similar Electric Fireplace Inserts

                                      current product
                                      Top RatedBrindle Flame 20 in. Candle Electric Fireplace Insert with Infrared Heater in Black
                                      Fireside 18 in. Ventless Realistic Flames Electric Fireplace Insert, Remote Control, 3 Adjustable Brightness Flames19 in. Ventless Electric Log Fireplace InsertExclusiveBrindle Flame 20.70 in. W Ventless Electric Fireplace Insert
                                      BrandHome Decorators CollectionTURBRONorthwestStyleWell
                                      NameBrindle Flame 20 in. Candle Electric Fireplace Insert with Infrared Heater in BlackFireside 18 in. Ventless Realistic Flames Electric Fireplace Insert, Remote Control, 3 Adjustable Brightness Flames19 in. Ventless Electric Log Fireplace InsertBrindle Flame 20.70 in. W Ventless Electric Fireplace Insert
                                      Price
                                      $9448
                                      $11999
                                      $179.99
                                      Save $60.00 (33%)
                                      $12477
                                      $16949
                                      Ratings
                                      (319)
                                      (4)
                                      (6)
                                      (8)
                                      Front Product Width (in.)20.700188.720.700
                                      Front Product Height (in.)11.610171611.610
                                      Rear Product Width (in.)20.7005.58.720.700
                                      FeaturesAutomatic shut-off,Flame Works With or Without HeatAdjustable Flame Brightness,Adjustable Thermostat,Automatic shut-off,Cool To Touch Glass,TimerFlame Works With or Without HeatAutomatic shut-off,Flame Works With or Without Heat
                                      IncludedFirebox,Remote ControlRemote ControlNo Additional Items IncludedFirebox,Remote Control
                                      Area Heated (Sq. Ft.)1000 sq ft400 sq ft4001000 sq ft
                                      Rear Product Height (in.)11.610171611.610
                                      Indoor/OutdoorIndoorIndoorIndoorIndoor
                                      MaterialPlasticStainless SteelPlasticPlastic
                                      View ProductView ProductView ProductView Product