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Internet # 312604036

Model # RCHT9610WFSW2003

Store SKU # 1005178090

T9 WiFi 7-Day Programmable Smart Thermostat with Touchscreen Display and Smart Room Sensor

$189.99
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  • Offers 7-day flexible scheduling or location based temperature
  • Allows to maintain the temperature of two separate rooms
  • Includes a power adapter for a simplified installation
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Product Details

About This Product

Control any room with Smart Room Sensors. When you add Smart Room Sensors to your system, you can prioritize living areas during the day and bedrooms at night. Comfort where you want it and when you need it.

Highlights

  • Welcome to 'just right'- Sense the temperatures in the rooms that matter. Focus on the rooms you choose by setting a schedule.
  • Focus on rooms people are in- Let the sensors focus on rooms people are in, using motion detection. Stay cozy as you move room to room.
  • Help everyone sleep comfortably- Set your T9 to sense the temperature from the bedrooms at night, to keep those rooms the coolest and help everyone get a cozy night's sleep.
  • Auto Home and Away Mode- Using location-based geofencing, the T9 can sense when everyone's out of the house, adjusting temperatures to help you save energy.
  • Simple install for a DIY project- The T9 will self-configure to your wiring, guiding you through a simple setup with no c-wire required.
  • Control it your way- Control the T9 using the Resideo app or through Alexa, Apple HomeKit, Google Assistant, and more.
  • Multi-room focus- Focused on multiple rooms, the T9 will work towards creating an average temperature across the sensors.
  • Easy-to-use app- The Resideo app gives you access to control your Wi-Fi thermostat anytime, anywhere.
  • Sensors that work with your movement- Motion detection that knows the difference between passing through a room or spending time there.
  • Monthly Energy Reports- Track your heating and cooling trends and get tips on reducing energy use.
  • Save energy and get rewarded - Eligible customers can enroll in their local Utility's "DEMAND RESPONSE PROGRAM" which can reward you for allowing the utility to slightly adjust your AC or furnace temperature settings when there is high energy demand.
  • More insights about your home- Each sensor will report on temperature and humidity, all within the Resideo app.
  • Return Policy

Product Information

Internet # 312604036

Model # RCHT9610WFSW2003

Store SKU # 1005178090

Specifications

Dimensions

Display height (in.)

2.75 in

Display width (in.)

1.75 in

Product Depth (in.)

.9375 in

Product Height (in.)

4.25 in

Details

Battery Power Type

Hardwired

Battery Size

Hardwired

Color Family

White

Color/Finish

White

Control Type

Phone Controlled, Touchscreen

Features

Auto Changeover, Backlit Display, Built-in Wi-Fi, Daylight Savings Time Ready, Filter Indicator, Lockable, Low Battery Indicator, Outdoor Temperature Display, Touch Screen, Vacation Mode

Heating & Cooling System Type

2 Stage

Included

Mounting Hardware, Power Extender Kit

Pack Size

1

Periods per Programmable Day

7

Power Options

C-wire, Hardwired

Power Options

Hardwired

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

90-Day

Shape

Rectangle

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Smart Technology

Energy History Tracking, Geo Fencing, Intuitive Scheduling, Smart Home Hub Compatible, Smart Phone/Android App Compatible

Thermostat Compatibility

Universal

Thermostat Product Type

Smart/Wi-Fi

Thermostat Shape

Rectangular

Thermostat Type

Heating and Cooling

Voice Control Hub Required

No Voice Control

Voltage (V)

24 V

Voltage Type

Low Voltage

Wire Configuration

4-Wire

Works With

Alexa, Google Assistant, IFTTT

Warranty / Certifications

Certifications and Listings

Energy Star, UL Listed

Manufacturer Warranty

2 year warranty

Questions & Answers

51Questions
caret
Q:Can the thermostat be set to the room sensor temperature to cycle on and off from the sensor temperature?
by|May 23, 2024
1 Answer
Answer This Question

A:  Hi Keit, thank you for your question. Yes, you can set a certain 'room'/sensor or multiple sensors as priority. - Maria

by|May 23, 2024
    caret
    Q:Can I have my handyman install this in Florida while I am in NY and be able to connect to it via the app while in NY?
    by|May 23, 2024
    1 Answer
    Answer This Question

    A:  Hi Peggy, thank you for your question. To connect your thermostat to Wi-Fi and register it to your account on the Resideo app, you will have to do it while being at the location of the thermostat. You can share your app credentials with your handyman so they connect and register the thermostat after installing it, that way you will be able to control it from NY. - Maria

    by|May 23, 2024
      caret
      Q:Is wifi required ?
      by|May 1, 2024
      1 Answer
      Answer This Question

      A:  Hi Shawns707, thank you for your question. Wi-Fi is required for remote access to the thermostat. If you are not interested in controlling your thermostat with an app, you can disable the Wi-Fi feature and it will work as a regular thermostat. - Maria

      by|May 2, 2024
        caret
        Q:Will this work on a T6 wall mount?
        by|Mar 18, 2024
        1 Answer
        Answer This Question

        A:  Hi wjf126, thank you for your question. The T9 thermostat works with the T6's wall plate. We would just need to make sure that the wiring is compatible, we need to know how many total wires you have and which terminals are being used. You can contact our tech support team at (800) 633-3991 or via Private Message at our Honeywell Home Facebook account. - Maria

        by|Mar 19, 2024
          Showing 1-4 of 51

          Customer Reviews

          3.8 out of 5

          • 3.8 out of 420 reviews
          • 39% recommend this product
          Filter by:
          Showing 1-10 of 420 reviews
          T9 wiring diagram
          I have a new T9 thermostat but I live in the UK and would like a wiring diagram with more detail than what is in the product book as it’s really not the best.
          by
          Response from Customer careMay 28, 2024
          Hi, below I listed a link to the installation guide, please feel free to visit our support center at the top of this page for additional support. https://customer.resideo.com/resources/techlit/TechLitDocuments/33-00000s/33-00421ES.pdf
            Flaw in design feature, support issue.
            While I am satisfied with the product as a hole, I cannot understand why a design feature has failed, why support only offers circular reasoning, and they cannot fix the issue. The feature that can send an email if an under/over temp or humidity problem exists, sends that email, using a light gray font on a white background that can barely be read indoors and completely impossible outdoors. Support says that cannot be fixed. Perhaps they should discontinue that feature altogether as it is useless. If this is not important to anyone, then the T9 is a good choice.
            by
            Response from tech supportJan 3, 2024
            Hi Tee Gee, thank you for bringing this to our attention. We highly appreciate your feedback and take your comments as we move forward. If you need assistance with your thermostat, please feel free to visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
              Defective Out Of The Box
              I was replacing the Honeywell T6 Pro (non-wifi) installed by the builder in my new home. The connector used in the T9 is the same as with the T6, so it was easy to assure I had the unit wired properly. After connecting the thermostat, though, the screen displayed an error message "Factory Test Error. Factory Test has not been completed. Please contact Customer Care." So, I contacted Customer Care, and after 30 minutes, the tech was not able to resolve the problem. I returned the thermostat.
              by
              Response from Resideo TeamJul 31, 2023
              Hi Britt, we apologize you experienced this, not something you should expect. Please feel free to get in touch with us at 800-633-3991 with any questions. -Joey resideo
                1 found this review helpful
                Very Easy to Get Up and Running
                This device was very easy to install and get working, which is good for someone like me, who is not exactly technically proficient. The sensor was also a walk in the park. We are still trying to figure out how to use it best, but it certainly does appear to do the job very well. It will be interesting to see if it helps with the electric bills.
                by
                • Verified Purchase
                Works as expected. upgraded to wifi.
                Great upgrade to wifi thermostat. We added a 3 wire thermostat wire ourselves and mounted this to the wall with included hardware. Powered on, linked with our home router, downloaded the app and added a second room in minutes.
                by
                • Verified Purchase
                • Recommended
                So far it’s working as advertised still learning the remote...
                So far it’s working as advertised still learning the remote temperature sensor and how to average the rooms. Pleased!!
                by
                  Thermostat is ok
                  Just bought this from Best Buy and I keep having the problem of trying to add a sensor. Thermostat continually says “Can’t Enter Enroll Mode.” Any suggestions? I feel like I’ve tried almost everything except replacing it.
                  by
                    Solved a problem from a bad HVAC install
                    My home has a poorly placed thermostat directly below a HVAC vent (previous owner install). Rather than moving the old thermostat, this product made it super simple. I replaced the old thermostat with this one and installed the extra sensor in a hallway in the middle of the house, away from vents. I was then able to set the priority of the temperature reading to come from the extra sensor, not the primary thermostat (still located under a HVAC vent). My AC and Heating units now work a lot better!
                    by
                      • Recommended
                      2 found this review helpful
                      Initial impression fair but will let you down shortly after
                      My home did not have programmable thermostat so I purchased this one and two additional sensors. First the box did not come with the setup instructions like it was a open item but I did not purchase that. After a longer than normal setup I had the sensors connected and went to get it working with my phone. Another hour wasted because the app need to be restarted after it days the app could not find/connect with the thermostat. All was well for there weeks until the app and thermostat got out of sync. The thermostat is correct but the app is showing a different temperatures and humidity by 5 degrees or more. I went with brand since they had some good reviews and I watched some diyers talk about the features and price point. Will return and buy a Nest and suggest that you save yourself the frustration and do the same.
                      by
                      Response from Resideo TeamMar 16, 2021
                      Hi there, we always hope that customers are satisfied with our products so it's disappointing that this wasn't the case for you. Please know that we value your business and would be grateful for an opportunity to help you sort this out. When you have a moment, contact us at 1-800-468-1502 or through live chat at https://www.resideo.com/us/en/support/. You can also reach us through Twitter or Facebook under Honeywell Home. - Jerry resideo
                        1 found this review helpful
                        How do I keep the fan from Running all the time
                        Set up was great, but I seem to have my fan running all the time. I put the wires where they are suppose to go. I called my AC guy to come back out to verify they hooked them up correctly on the air handler.
                        by
                          • Recommended
                          Showing 1-10 of 420 reviews

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                          Features

                          Auto Changeover, Backlit Display, Built-in Wi-Fi, Daylight Savings Time Ready, Filter Indicator, Lockable, Low Battery Indicator, Outdoor Temperature Display, Touch Screen, Vacation Mode

                          Auto Changeover, Backlit Display, Built-in Wi-Fi, Daylight Savings Time Ready, Filter Indicator, Lockable, Touch Screen, Vacation Mode

                          Auto Changeover, Backlit Display, Battery Back-Up, Built-in Wi-Fi, Daylight Savings Time Ready, Filter Indicator, Lockable, Low Temperature, Outdoor Temperature Display, Removable Interface, Touch Screen, Vacation Mode

                          Auto Changeover, Backlit Display, Built-in Wi-Fi, Daylight Savings Time Ready, Filter Indicator, Lockable, Low Battery Indicator, Outdoor Temperature Display, Touch Screen, Vacation Mode

                          Power Options

                          Hardwired

                          Hardwired

                          Hardwired

                          Hardwired

                          Thermostat Compatibility

                          Universal

                          Universal

                          Universal

                          Universal

                          Wire Configuration

                          4-Wire

                          C-Wire

                          C-Wire

                          4-Wire

                          Control Type

                          Phone Controlled, Touchscreen

                          Phone Controlled, Touchscreen, Voice Controlled

                          Touchscreen, Voice Controlled

                          Phone Controlled, Touchscreen