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Internet # 327769070

Model # JBLTFLEXBLKAM

Store SKU # 1010490571

Black Tune Flex TWS - Bluetooth/True Wireless NC Earbuds & In-Ear

$99.95
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  • JBL Headphones App to customize listening
  • Active noise cancelling with Smart Ambient
  • Up to 32 hours of battery life
  • View More Details
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Product Details

About This Product

All you feel is the music. Tackle your day 1-song at a time with the JBL Tune Flex. True wireless earbuds give you 32-hours of exceptional JBL Pure Bass Sound, while the ergonomic and water-resistant design gives you all-day comfort in any weather. A simple touch allows you to manage and enjoy perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick open design ensures comfort all-day long and natural sound awareness. Best of all, the JBL Headphones App lets you personalize your entire listeningexperience. Stay connected to your world, your way.

Highlights

  • JBL pure bass sound smartly designed 12 mm drivers enhanced by the stick form factor deliver JBL's pure bass sound so you'll feel every pulsing beat
  • Active noise cancelling with smart ambient hear more of what you want, less of what you don't. active noise cancelling technology with 2 microphones lets you minimize audio distractions, with ambient aware, you can tune into your surroundings at any time so that you feel safer when you're out in the world, while talkthru lets you stop for a quick chat without having to remove your headphones
  • 4 mics for perfect callsEnjoy hassle-free, hands-free calls in stereo, the tune flex are equipped with 4 microphones, so you'll always be heard with perfect clarity, never hesitate to take or make a call again and with VoiceAware, you can choose how much of your own voice to hear by controlling the amount of mic input routed back into your earbuds
  • Up to 32-hours of battery lifeNever miss a beat with 32 (8+24) hours of battery life or 6-hours, plus 18-hours in the case when noise cancelling is engaged, need a boost, speed charge for just 10-minutes to get 2-hours of playtime
  • Water resistant and sweatproof: don't be deterred by bad weather, thanks to IPX4 water resistance and sweat proofing, there isn't a workout or downpour the tune flex can't handle
  • All-day fit and comfort: never be without your music, the stick open design ensures comfort without pressure and natural sound awareness, additional sealing tips in 3 sizes together with the sealing ear tipmode in the app allow you to create environmental sound sealing without compromising the light, sleek design of these earbuds
  • JBL headphones app: the JBL headphones app lets you enjoy your music your way, customize your listening experience and the touch control gestures, find your earbuds, control the environmental noise and the smart audio and video modes, download the app for free and discover how much more you can do
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Product Information

Internet # 327769070

Model # JBLTFLEXBLKAM

Store SKU # 1010490571

Additional Resources

Shop All JBL

Specifications

Dimensions: H 1.85 in, W 2.02 in, D 1.15 in

Dimensions

Cord Length (in.)

0 in

Product Depth (in.)

1.15 in

Product Height (in.)

1.85 in

Product Width (in.)

2.02 in

Details

Color Family

Black

Features

Bluetooth, Microphone, Noise cancelling, Wireless

Headphone Style

Earbud & In-Ear

Product Weight (oz.)

1.36 oz

Returnable

90-Day

Sensitivity (dB)

110

Total Harmonic Disruption (%)

Not Available

Wired or Wireless

Wireless

Warranty / Certifications

Manufacturer Warranty

One Year from the date of retail purchase

Questions & Answers

14Questions
caret
Q:I am not able to connect my JBL tune flex earbuds to my Apple Watch. jBL does not appear in the list when I activate Bluetooth in Apple Watch
by|Apr 6, 2024
1 Answer
Answer This Question

A:  We're here to help. Please make sure that there's no other source device connected to your JBL Tune Flex and that it is in pairing mode by checking if its light is flashing blue. If it still doesn't show, we recommend doing a factory reset. To do this, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. It's necessary to forget the name of the earbuds from the previously connected device before connecting again. If the issue persists, please contact our customer support.

by|Apr 9, 2024
    caret
    Q:how to turn up and the volume No response
    by|Nov 30, 2023
    1 Answer
    Answer This Question

    A:  Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.

    by|Dec 1, 2023
      caret
      Q:how to turn up and the volume
      by|Nov 30, 2023
      1 Answer
      Answer This Question

      A:  Each earbud on our JBL Tune Flex can have unique advanced controls, such as playback, volume, ambient sound, and voice-assistant control. You can assign them to your preferred earbud via the JBL Headphones App under the "Gesture" tab. Choose the right earbud, tap the drop-down button under swipe forward/backward, and choose Vol+/-. The swiping action should be fast, like flicking something, so that the sensor will detect the gesture properly.

      by|Dec 1, 2023
        caret
        Q:I can't pair my JBL flex tune with my macbook air
        by|Nov 27, 2023
        1 Answer
        Answer This Question

        A:  We're here to help. If you are having trouble pairing your JBL Tune Flex or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for a voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio. Please contact our customer support for further assistance.

        by|Nov 29, 2023
          Showing 1-4 of 14

          Customer Reviews

          3.9 out of 5

          • 3.9 out of 81 reviews
          • 93% recommend this product
          Filter by:
          Showing 1-10 of 81 reviews
          Poor fit
          These headphones do not stay in your ears when running or jogging. I’ve tried all of the supplied ear buds and they won’t stay in. Not for runners.
          by
          Response from Customer SupportMay 31, 2024
          We're here to help with your JBL Tune Flex TWS. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
            Not good
            My wife got these as a present for our anniversary. This is the worst pair of wireless head phones I’ve ever had. They stay connected to your phone even when in the case which if you don’t notice will just drain the battery, and forces you to just turn your Bluetooth off. The ambient noise canceling doesn’t do much of anything. Lastly even if you turn off all the motion controls such as the tapping the ear phones to pause or skip song, completely turn them off in the settings, if something is pressing them for longer than about 10 seconds or so it will disconnect them completely and will have to completely restart the connection process in the app. So good luck using them if you lay on your side for exercises or your headphone is touching your pillow. I dislike these so much. Only reason for two stars is because the sound quality and adjustable settings are great.
            by
            Response from Customer SupportApr 25, 2024
            We understand that your JBL Tune Flex didn't meet your expectations. We're here to help. For ambient noise, ensure that you have the correct size of ear tips for your ears, as a proper seal can significantly improve noise cancelation. For the Battery draining and motion control issues. We recommend doing a factory reset. To do this, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. It's necessary to forget the name of the earbuds from the previously connected device before connecting again. If the issue persists, please contact our customer support.

              Stopped Charging
              The right ear bud stopped charging after 5 weeks. The left one is still good.
              by
              Response from Customer SupportMar 20, 2024
              We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
                So many problems
                DO NOT BUY THESE EAR BUDS! I bought this last month and I'm already having problems with the charging. Never charges when you put them away. Always connects when I'm not using it. And the worst part is for some reason the earbuds likes to pick up high frequency noises and it screeches in my ear. DEFINITELY NOT WORTH 100. DO NOT BUY
                by
                Response from Customer SupportMar 14, 2024
                We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. In order for the headphones to give you the best audio response, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It is best to try this with all of the provided ear tip sizes, until you find the one that accomplishes this most easily. Once you've done this a few times, it becomes very easy to do every time you put them in your ear. If you need more help, please contact our customer support.
                  Amazing Headphones
                  [This review was collected as part of a promotion.] I gotta say, I own several headphones from different major companies and these are more expensive than the Tune Flex but somehow I found myself using The Tune Flex more often than the others, you'll see why. The sound coming from the Tune Flex is amazin, it goes higher than other brands, crispier, the bass is there, I mean, it's really there, you can feel it like you are wearing those big headphones over the ear, which is rare for this type of product when considering that most of these headphones don't use that feature due the small size but somehow the JBL Tune Flex manages to bring it here and it's great, really great, hearing music with this headphones is a pleasure to your hears. Another feature that really impress me is the Noice Cancelation and the ANC, they work really well for a headphone that is already cheap, much better than other expensive headphones I own. The battery running time is more than amazing, I've been spending hours listening music while studying, receiving phone calls and I haven't seen the battery levels going below 80%, this is remarkable. Another great thing is the app, it's so user friendly, easy to navegate and with a lot of options, it's really a pleasure to be able to select different hearing styles so easily on the equalizer, the music hits different with each one and this is something you don't see in other apps. Regarding the app, I have only one complain and it is within the equlizer itself, there are arrows pointing left and right that allows you to select the style of equlizer you want to use, that's fine but the problem comes when you reach the last selection, there is nothing that tells you that you have reached the end, at least one of the arrows should desapear or a pop up telling you "you cannot proceed further" for example. Regarding the case, it's very small, smaller than the other headphones I own and that's a very good thing, I can my JBL every I go, I can barely feel then in my pants, although I have a couple of small complains, one is the headphones are kinda difficult to get them out of the case and the second is related to that, most of the time you press a button on the headphones when taking them out of the case which make them change their default setting or last saved configuration. In overall, the JBL Tune Flex makes wonder considering the price, they do a much better performance than more expensive brands. I look foward to see more JBL products on the future since it shows they really care to bring an optimal customer experience.
                  by
                    • Recommended
                    Pretty Nice
                    Good sound quality and battery seems to last a good long while. But they hurt my ears because they are a little too big for me. I did put on ear tips from another pair of earbuds I have and it helps. Otherwise, I like them a lot.
                    by
                      These are great! I like how they engage when I take them out of their case. I haven't had an issue with them falling out but haven't used fr exercise yet. Stays charged for two or three days. Easily paired up initially. Controls on the earbuds pause music and hang up phone calls.
                      by
                        Solid little earbuds with a better fit than most
                        [This review was collected as part of a promotion.] For the price, these are pretty solid little earbuds with decent sound. The multiple sized tips ensure a good fit for most ears. I like to listen to music and podcasts while running. Normally other buds normally will shake loose, these stayed secure with minimal adjustments. The sound while listening to music is really good in the mids and highs, but the base became a little distorted at times. The ANC was pretty average. The app is a nice touch and makes and adjusting the equalizer pairing easy. However I wish there were a few more preset equalizer options - perhaps that will come in a future update. The battery life is outstanding as I was able to get nearly 8 hours of use between charges. Overall, I was impressed by these little earbuds.
                        by
                          • Recommended
                          Decent Earphones
                          [This review was collected as part of a promotion.] Sound good. Price was right. They feel ok on the ears. Bass sounds are average but it's a nice earbuds if you are using it to studyor just go for a jog. Only 4 stars because i don’t like the ergonomics of the case - it’s a bit bulky. Also, the tap controls on the headsets themselves I’m not really fond of. Overall small complaints.
                          by
                            • Recommended
                            Solid performer, deep base, strong mids and highs
                            [This review was collected as part of a promotion.] If you are looking for an outstanding performance to price ratio these will not disappoint, they provide comfort for long use as well as very good noise cancelling performance. They have a well balanced sound that can carry low bass very well without being over powering, the mids and highs are able to shine through creating a pleasure listening experience. The app is very user friendly and the equalizer is very good at dialing them in, able to adjust controls in app which is a very nice option. I definitely recommend these and will be enjoying them for a long time. Pros: Light weight Solid battery life Usb-c Balanced sound Price Solid app Easy to grab Clear calls Cons: No wireless charging No proximity sensor to pause music when removed Charging contacts are low in case which can be hard to clean Seal in ear can be difficult sometimes, will need to test all seals again
                            by
                              • Recommended
                              Showing 1-10 of 81 reviews

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