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Internet # 303597840

Model # TS396-4-CP

Devonshire 1-Handle Wall-Mount Shower Valve Trim Kit in Polished Chrome (Valve not included)

$93.90
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  • Striking detail reminiscent of old-world design
  • Pressure-balancing diaphragm technology maintains outlet temp.
  • Coordinates perfectly with the Kohler Devonshire Collection

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Product Details

About This Product

Designed to capture the essence of a bygone era, Devonshire faucets and accessories bring a versatile, traditional style to the bathroom. This shower trim includes a showerhead with Katalyst(R) air-induction spray. By infusing 2 liters of air per minute, Katalyst delivers a powerful, voluptuous spray that clings to the body with larger, fuller water drops. Pair this trim with a Rite-Temp pressure-balancing valve, which maintains your desired water temperature during pressure fluctuations.

Highlights

  • New K-TS396-4 trim replaces the existing K-T396-4 trim; the new trim is identical and includes trim adapter kits for both Rite-Temp K-304/K-2971 hi-flow and the new K-8304 series valve
  • Pressure-balancing diaphragm technology maintains outlet temperature within +/-3°F during water pressure fluctuations
  • Provides temperature regulation and automatic anti-scald protection
  • Single handle controls both on/off activation and temperature setting
  • Includes faceplate with ADA-compliant metal lever handle
  • Includes single-function 2.5 GPM (gallons per minute) showerhead with Katalyst(R) air-induction technology
  • Showerhead features MasterClean(TM) spray face for easy cleaning
  • Includes shower arm with flange
  • Coordinates with Devonshire faucets and accessories
  • Oil-rubbed bronze finish (2BZ) features a different spout design
  • Click here to shop for more Kohler products
  • Return Policy

Product Information

Internet # 303597840

Model # TS396-4-CP

Specifications

Dimensions

Product Length (in.)

6.5 in

Product Width (in.)

7 in

Details

Collection Name

Devonshire

Color/Finish

Polished Chrome

Fits Faucet Brand

Kohler

Material

Brass

Pack Size

1

Plumbing Part Type

Trim Kit

Returnable

90-Day

Trim Type

Valve Handle

Questions & Answers

I have Devonshire® MasterShower® volume control valve trim K-T10358-4-CP I need to know why my shower will not deliver consistent hot water temperature it continues to get colder? I also need a detailed instructions how to remove valve handle. Thanks
ByJan 8, 2025
1 Answer | 
Answer This Question

Hello Dennis, my name is Paige with Kohler Customer Service. I am happy to help. To remove the handle on the T10358-4, you will thread the bonnet (between the lever and plate) counterclockwise. For further troubleshooting, please contact our team at 1-800-456-4537 M-F from 8am to 5pm CST. Thank you for choosing Kohler.

By|Jan 9, 2025
    0/0


    Does this only have one setting for pressure?
    ByJun 28, 2024
    1 Answer | 
    Answer This Question

    Hello ACaughthran, this is Quinn with Kohler Company. I am glad to look into your question. For the K-TS396-4-2BZ this is a 2.5gpm shower trim. There is no adjustment to create more water pressure. If you feel that you are having some low flow from that head, we recommend soaking the shower head in 50/50 soultion of white vinegar and warm water for roughly an hour. If that does not seem to help you can reach out to us at KohlerCustServ@kohler.com. Thank you for choosing Kohler.

    By|Jun 28, 2024
      0/0


      Does this work with the Kohler Thermostatic Valve? If not, can you confirm which trim kits do? Also can you confirm what other components I need to purchase for my plumber for a new bathroom (valve, trim kit, flange and shower head/mount...)
      ByApr 18, 2024
      1 Answer | 
      Answer This Question

      Hi Holly, this is Sarah with Kohler Customer Service. I am glad to address your question. This shower trim will not fit the Kohler 1/2" or 3/4" thermostatic valves (K-2972 and K-2975). The correct Devonshire trim for one of these valves would be the K-T10357-4. The Devonshire 1.75 gpm showerhead is model K-45413-G. The K-7397 7-1/2" arm and flange can be paired with this. For additional assistance with your selection, please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

      By|Apr 19, 2024
        0/0


        What PEX valve would work with this?
        ByFeb 16, 2024
        1 Answer | 
        Answer This Question

        Luke, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-TS396-4-2BZ is compatible with the following valves: K-304, K-8304, K-2971-KS or K-28304-KS. Thank you for choosing Kohler.

        By|Feb 16, 2024
          0/0


          How can you turn up the hot water supply from the shower body
          ByFeb 9, 2024
          1 Answer | 
          Answer This Question

          Hello, my name is Kassi with Kohler Co. I'd be glad to answer your question. The valve body is what mixes the temperature and is a separate purchase from the trim. The valve model will list the temperature adjustment instructions. Thank you for choosing Kohler.

          By|Feb 9, 2024
            0/0


            Does this work with any Kohler brand mixing valve
            ByNov 24, 2023
            1 Answer | 
            Answer This Question

            cvogt, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-TS396-4-BN is compatible with K-304, K-8304, K-2971-KS or K-28304-KS-NA. Thank you for choosing Kohler.

            By|Apr 28, 2024
              0/0


              Does this come with a back plate and an escutcheon or just the escutcheon?
              ByMar 24, 2023
              1 Answer | 
              Answer This Question

              Hi JRC2, this is Sarah with Kohler Customer Service. I am glad to address your question. This trim does not come with a "back plate". It does include the escutcheon plate. Thank you for choosing Kohler.

              By|Mar 29, 2023
                0/0


                Is it loud? We keep seeing reviews of Kohler Katalyst technology that complain about the noise.
                ByMar 13, 2023
                1 Answer | 
                Answer This Question

                Some users have mentioned increased noise levels with showerheads using Katalyst technology. However, the perceived loudness can be subjective and depend on factors like water pressure and plumbing setup.

                By|Feb 3, 2025
                0/0


                Viewing 1-8 of 24

                Customer Reviews

                4.5 out of 5

                • 4.5 out of 66 reviews
                • 69% recommend this product
                Filter by:
                Showing 1-10 of 66 reviews
                This shower faucet is a good value for the budget-minded....
                This shower faucet is a good value for the budget-minded. It is attractive in the shiny brass finish with a traditional look that matches our existing brass sink faucet. Since we are renovating with an intention to sell we wanted a quality Kohler faucet without a huge price tag. The construction of the faucet is a bit lightweight, but it looks so much better when installed. The shower head, with 2.5 GPM, has enough coverage and water pressure so you're not struggling to wash the shampoo out of your hair, and is easy to adjust.
                by
                • Verified Purchase
                Really like the shower head. Still getting used to...
                Really like the shower head. Still getting used to valve control, it only uses about a 40% rotation for water control. It’s not bad but we’re used to a much larger turn motion. Photo shows maximum on and hottest water setting.
                by
                • Verified Purchase
                Valve does not work
                This is great looking but it has repeatedly failed us. Inside the handle assembly there is a plastic part with an aluminum screw that repeatedly slips on the shower valve. We've had to use pliers to turn on/off the shower, but in doing so have now broken the stem adapter. Definitely would not recommend.
                by
                Response from CSJan 10, 2021
                Hi MBD, this is Sarah with Kohler Customer Service. I'm very sorry to hear your Devonshire bath/shower trim is not working correctly. If the valve stem is slipping on the inside handle adapter, this can sometimes indicate the valve was roughed too far in the wall. When this is done, the valve stem doesn't fully extend to fill the entire adapter, causing the stem to slip and can cause the adapter to crack or "round" the internal square edges. We would like to connect with you directly to help you obtain the necessary valve and trim parts needed to replace and discuss the rough-in requirements for your specific valve. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) with your trim and valve model number. Thank you. -Sarah S. Kohler Customer Service
                  Will NOT Go on the valve specified by This webpage
                  BEWARE!!! Home Depot webpage is NOT Home Depot the store. I purchased two sets of Devonshire in oil rubbed Bronze finish, one Tub and one shower. I purchased the suggested Valves because they were suggested on the webpage. The Valves were installed by plumber, then the Shower was tiled. Plumber came back and could not install trim kit on Valve. The Valve specified FOR THIS KIT BY THIS WEBPAGE will not allow the trim kits to be installed. Home Depot the STORE took the Devonshire sets back and because of LUCK I was able to buy two Tub sets at the store that actually did fit on the valve. Problem is they are the wrong finish!! My entire NEW REMODEL has oil rubbed bronze finish everywhere in my Home. I had to settle for brushed chrome finish in both bathroom shower and tub. The new kits are called “Rubicon”. I am very disappointed and I will not buy any future Koehler products. Koehler used to be Brass and ceramic, now 90% of the trim kits are plastic.
                  by
                  Response from Kohler Product ExpertSep 30, 2020
                  Hi Mike, this is Sarah with Kohler Co. I'm very sorry to hear the wrong trim and valve was originally ordered due to a suggestion you found online. We are happy to help you find a compatible trim in Oil Rubbed Bronze. Please email us directly at KohlerCustServ@kohler.com. Your delight is our top priority! Sincerely, Sarah S. Kohler Customer Service
                    1 found this review helpful
                    When we received the kit, it had some smudges on it that we just dismissed as someone with oily h...
                    When we received the kit, it had some smudges on it that we just dismissed as someone with oily hands had packaged it. I wish I had sent it back at that point for a different kit. Installation was a bit tricky as I believe a spacer was missing, so we had to fashion a spacer ourselves in order for the handle to attach properly. The showerhead itself is nice. The water pattern is really nice and provides for a nice, enjoyable shower. We are extremely disappointed with how this looks, though. It constantly has water spots on it and just doesn't look good (see photo). We spent a lot of time and money renovating our bathroom and are just not pleased with how this element turned out.
                    by
                    Response from Kohler Product ExpertOct 20, 2018
                    Hi Katie, this is Laura with Kohler Co. I am sorry for the issue you are experiencing with spots on your Devonshire faucet. I would recommend using a 50/50 white vinegar/water mix to remove spots that are caused by mineral deposits. Giving the handle assembly a quick wipe after use will also be helpful in eliminating spotting. If we may help in any way, please email customer service at KohlerCustServ@Kohler.com. We look forward to hearing from you! - M. Laura K., KOHLER Customer Service
                      This customer chose to rate the product and not provide text.
                      by
                      • Verified Purchase
                      This is a much better kit than the cheap one a few years ago.
                      by
                      • Verified Purchase
                      This customer chose to rate the product and not provide text.
                      by
                      • Verified Purchase
                      Devonshire Shower Trim
                      Purchased Devonshire shower trim kit to match vanity faucets previously purchased. Very happy with design, look, price, etc. Shower head delivers great flow of water as compared to Kohler piece that was replaced. Koehler always comes through!!
                      by
                      • Verified Purchase
                      • Recommended
                      This customer chose to rate the product and not provide text.
                      by
                      • Verified Purchase
                      Showing 1-10 of 66 reviews

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