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Internet # 202060403

Model # K-3493-0

Highline Classic 12 in. Rough In 2-Piece 1.6 GFP Single Flush Elongated Chair Height Toilet in White, Seat Not Included

$429.56
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  • Made of vitreous, ADA comfort height 1.6 GPF with sloan flushmate
  • Pressure Lite technology provides superior flushing performance
  • Seat and supply line sold separately

Free & Easy Returns In Store or Online

Return this item within 90 days of purchase.

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Product Details

About This Product

Newly designed Pressure Lite toilets raise the bar for exceptional bulk flushing performance. This Highline Pressure Lite elongated toilet with left-hand trip lever and 1.6 gal. flush offers complementary style for any bath or powder room. It comes in a number of KOHLER colors to match your bathroom decor.

Highlights

  • Want it sooner? Check online for availability of individual components: 100408807, 100626227
  • Pressure assist flushing system
  • Elongated bowl
  • 12 in. rough in
  • Includes trip lever, does not include seat or supply
  • Pressure lite toilet that utilizes 1.6 gal. per flush
  • Advanced noise-mapping and frequency analysis ensure quiet performance
  • Large 10 in. x 12 in. water surface helps keep bowl clean and reduces odors
  • Pressure Assist technology uses compressed air within the reservoir to deliver robust flushing power
  • Click here to shop for more Kohler products
  • Return Policy

Product Information

Internet # 202060403

Model # K-3493-0

Specifications

Dimensions: H 31.25 in, W 21.25 in, D 30.125 in

Dimensions

Product Depth (in.)

30.125 in

Product Height (in.)

31.25 in

Product Width (in.)

21.25 in

Details

Bowl Height

Chair Height

Bowl/Seat Shape

Elongated

Color Family

White

Color/Finish

White

Commercial / Residential

Commercial

Features

Pressure Assisted

Flushing Technology

Pressure Assisted

Flushing Type

Single Flush

Gallons Per Flush

Single Flush: 1.6

Handle Location

Left

Included

Bolts

MaP Performance Rating

1000

Material

Vitreous China

Mount Location

Floor Mount

Product Weight (lb.)

102.5 lb

Returnable

90-Day

Rough In Size

12 inch Rough In

Seat Front Type

Closed

Style

Classic, Minimalist, Modern

Toilet Type

Two-Piece

Trapway Diameter (in.)

2.125 in.

Trip Lever Location

Left Side

Warranty / Certifications

Certifications and Listings

ADA Compliant, ANSI Certified, CSA Certified

Manufacturer Warranty

1-Year Limited Warranty

Questions & Answers

Does holding down the handle till the bowl clears relieve pressure? Noticed occasionally there is a slight water spurt from back of toilet on the wall. Wondering if it is due to excess pressure?
ByOct 26, 2024
1 Answer | 
Answer This Question

Hi Touchdown821, this is Vikrant with Kohler Customer Service. I am glad to address your question. Kindly contact us at 1-800-456-4537 for troubleshooting assistance. We are available Monday - Friday, 8 a.m. - 5 p.m. CST. Thank you for choosing Kohler.

By|Oct 27, 2024
    0/0


    1. If the buyer decides that the pressurized flush is too loud can the tank be converted to a piston or flapper flush with a kit?
    ByOct 26, 2024
    1 Answer | 
    Answer This Question

    Touchdown821, this is Sarah with Kohler Customer Service. I am glad to address your question. The toilet tank cannot be switched to a traditional gravity fed tank, while using the same bowl. The bowl and tank would need replacing. For further assistance, please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

    By|Oct 26, 2024
      0/0


      Does the Highline Classic toilet seat come with or without a lid? Some product pictures show a seat with lid, other pictures show a seat with no lid.
      ByOct 7, 2024
      1 Answer | 
      Answer This Question

      Hi TokyoTom, this is Sarah with Kohler Customer Service. I am glad to address your question. A toilet seat is not included with this two-piece toilet. Thank you for choosing Kohler.

      By|Oct 8, 2024
        0/0


        The new Highline I purchased/had installed in March started out with full flushing power; however, it now requires 2-3 flushes at each use. Any recommendations for what needs to be done to return to 'single flush'?
        ByAug 21, 2024
        1 Answer | 
        Answer This Question

        BPropper, my name is Jessica with Kohler Customer Service. I am sorry to hear your Highline toilet is not functioning as it should. We would like to connect with you to aid in a resolution. Please contact our Customer Care Center at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.

        By|Oct 6, 2024
          0/0

          (1)

          Is this a pressure assist toilet?
          ByAug 21, 2024
          1 Answer | 
          Answer This Question

          Hello Jason, this is Quinn with Kohler Co. I am happy to address your question. Yes, the K-3493-7 Highline Classic is a pressure assisted toilet. Thank you for choosing Kohler.

          By|Aug 21, 2024
            0/0


            I have 3 of these toilets and just purchased a 4th one. At the end of the toilet flush the new one is making a groaning noise. The others have never made that sound. It seems something is faulty. Product or Installation?
            ByJul 25, 2024
            1 Answer | 
            Answer This Question

            Elyse, my name is Paige with Kohler Customer Service. I am sorry to hear of the issue you are experiencing with your new Highline toilet. We would like to learn more about your situation to be able to better assist. Please contact our Customer Service team at 1-800-456-4537, we are available M-F from 8am to 5pm CST. Thank you for choosing Kohler.

            By|Jul 25, 2024
              0/0


              What toilet seat is shown in black. Need to order the one with the lift handle
              ByJul 19, 2024
              1 Answer | 
              Answer This Question

              Hello Michael, this is Keisha with Kohler Co. I am happy to answer your question. The toilet seat pictured would be K-4731-C-7. Thank you for choosing Kohler.

              By|Jul 19, 2024
                0/0


                will this tolit over-come inadiquite pipe drop
                ByJul 12, 2024
                1 Answer | 
                Answer This Question

                Hi Rick, I'm not sure how much"inadequate pipe drop" you have. We have 4 of these toilets. Initially they were all 1.1 GPF toilets. However, we needed to change one out to the 1.6 GPF as there was poor pipe drop. Now that toilet works great.

                By|Jul 26, 2024
                  0/0


                  Viewing 1-8 of 89

                  Customer Reviews

                  4.5 out of 5

                  • 4.5 out of 251 reviews
                  • 90% recommend this product
                  What Customers Say
                  Summarized by generative AI from text of customer reviews

                  Customers say the Kohler Highline toilet with pressure assist flush offers powerful performance, effectively eliminating clogs and reducing the need for multiple flushes. Many appreciate its comfort height and quick refill time, although the flush is notably louder than standard toilets. While most users are satisfied with the installation process, some have experienced minor issues with the flush handle mechanism. Overall, the toilet is highly recommended for its efficiency and reliability in high-traffic bathrooms.

                  Filter by:
                  Showing 1-10 of 251 reviews
                  The following is a copy of the email what I sent to Kohler...... " Inside my two (2) Kohler toile...
                  The following is a copy of the email what I sent to Kohler...... " Inside my two (2) Kohler toilets, there is a considerable amount of gap that exists between the handle trip lever and the plunger arm (which works the actuator). The only way that I could get the toilets to work was to rig the handle trip lever and the plunger arm ,coming off of the Flushmate. This so-called fix won't last for long ! This is definitely a design flaw by Kohler and needs to be corrected as soon as possible ! In my case, I was told to contact Kohler to send out safety straps to remedy the problem that you apparently refuse to fix, because of me doing recent research on past customers who have complained of the same problems that goes back several years ! Please contact me to let me know what you plan to do to fix this issue ! I have spent way too much money on these two (2) toilets and installation, only to discover that they don't work like they should ! "
                  by
                    13 found this review helpful
                    I would like to give this product something more because it's solid and the flushing mechanism is...
                    I would like to give this product something more because it's solid and the flushing mechanism is nifty but it just has been a huge hassle and customer service is unable to resolve things. The toilet shipped well packaged and in the two boxes that it should have. Putting it in was fine and the same as any other toilet. After hooking up the water I tried to flush it but the metal rod that pushes the actuator was not long enough to reach, or the trip handle was not in the right position. So after contacting customer support that day (9-23-17) I am still without a solution other than zip tying an allen wrench to the trip lever so that it's long enough to activate the actuator rod. Hopefully this review will bring others some relief. I will not be buying another Kohler product since the customer support has been unreliable. It's likely that CS will even respond to this email asking me to contact them, but they already have my open case request #4361462.
                    by
                    Response from Kohler Product ExpertOct 13, 2017
                    Hi JustinS, my name is Sarah with Kohler Co. I'm truly sorry your Highline toilet is not working correctly. We have located your records and are happy to share that a member of our Technical team has new information and will be reaching out to you this afternoon. If you have any questions or need to reach us directly, please email us at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
                    • Verified Purchase
                    17 found this review helpful
                    Best new Toilet EVER..
                    We purchased this new toilet because of it's looks and it's tall seat. We wanted a toilet with the tallest seat we could find as we both tall. It is 18 1/4" with the seat on it. An added bonus is the power assist flush. We have well water with very little water pressure. I don't know how it works, but rest assured it does greatly increase the pressure during the flush making it almost impossible to clog. We just love it.
                    by
                    • DIY
                    • Recommended
                    23 found this review helpful
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    Very effective, powerful flush. Can startle a person as flush is triggered by minimal pressure on lever and is powered by forceful air pressure. I am very pleased with this toilet and it hasn’t had plugging issues like previous ones.
                    by
                    • Verified Purchase
                    This customer chose to rate the product and not provide text.
                    by
                    • Verified Purchase
                    nice comfortable toilet, easy to install, delivered on time, no damage. My only issue is that the flush, while extremely powerful, which is why I chose this toilet, is somewhat loud
                    by
                    • Verified Purchase
                    Ordered two units. Received 1.5 units.
                    by
                    Response from Kohler Product ExpertApr 5, 2024
                    Hello, my name is Meli with Kohler Co. I am sorry to read you are missing a component of your toilet. Your local Home Depot store will be able to help you process a claim and order a replacement. I apologize for any inconvenience this has caused, if we may be of further assistance, please contact our customer care team at KohlerCustServ@kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service
                    • Verified Purchase