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Internet # 301093755

Model # 5402-0

Store SO SKU #1002283502

Veil 1-Piece 0.8 or 1.6 GPF Dual Flush Elongated Wall-Hung Toilet in White, Components Included

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  • 1-piece wall-hung toilet with cleansing functionality
  • Includes in-wall tank and carrier system
  • Includes toilet seat, remote and flush plate
  • View More Details
Free & Easy Returns In Store or Online
Return this item within 90 days of purchase. Read Return Policy

Product Details

About This Product

The Veil Intelligent wall-hung toilet offers integrated personal cleansing while saving up to 8 in. of precious bathroom space over KOHLER's longest floor-mount models. The mounting hardware is completely concealed, giving Veil a sleek, seamless look that is incredibly easy to clean. Its sculpted core delivers a suite of precision features finely tuned to provide optimum hygiene and ultimate individual comfort, from personal cleansing to an LED nightlight to hands-free opening, closing and flushing. All of the features are easy to control on a touchscreen LCD remote control. In addition to the remote, you can control the Full and Eco flush using the touchless, Honed White actuator plate included with the toilet.


  • Want it sooner? Check online for availability of individual components: 304776779, 304821631
  • 1-piece wall-hung toilet with integrated cleansing functionality
  • Elongated bowl offers added room and comfort
  • Mounting hardware is completely concealed for sleek looks and easy cleaning
  • Dual flush offers a choice of 0.8 or 1.6 Gal. per flush (GPF)
  • Stainless steel wand offers adjustable spray shape, position, water pressure, temperature, pulsate, and oscillate functions
  • Front and rear wash modes provide warm water for cleansing
  • Self-cleaning function uses UV light and electrolyzed water systems to sanitize the wand surfaces
  • Warm-air drying system with adjustable temperature settings
  • Automatic deodorization system
  • Heated seat with adjustable temperature settings
  • Motion-activated, hands-free opening/closing of cover
  • Automatically flushes toilet after use
  • LED lighting illuminates the bowl to serve as a night-light
  • English-language touchscreen LCD remote control
  • Touchless actuator plate in honed white
  • Included components: complete toilet and seat, in-wall tank and carrier, actuator plate, and LCD remote control
  • WaterSense toilets meet strict EPA flushing guidelines, including using at least 20% less water than 1.6 Gal. toilets
  • The Best Toilet For Your Home
  • Click here to learn more about Eco Options and Water Conservation
  • Return Policy

Product Information

Internet # 301093755

Model # 5402-0

Store SO SKU #1002283502


Dimensions: H 46.25 in, W 23.25 in, D 25.375 in


Bowl Height without Seat (in.)


Power cord length (ft.)


Product Depth (in.)

25.375 in

Product Height (in.)

46.25 in

Product Width (in.)

23.25 in


Bidet Power Type


Bidet Spray Type


Bowl Height


Bowl/Seat Shape


Color Family





Antimicrobial, Concealed Trapway, Deodorizing, Lighted, Self-Cleaning, Skirted Design, Touchless, Warm Air Dryer, Warm Water Wash

Gallons Per Flush


Gallons Per Flush

Dual Flush: 0.8/1.6

Handle Location




Installation Type



Vitreous China

Number of Faucet Holes


Product Weight (lb.)

110.0 lb



Rough In Size


Seat Front Type




Warranty / Certifications

Certifications and Listings

ADA Compliant, CSA Certified

Manufacturer Warranty

3-Year Limited Warranty

Questions & Answers

Q:I have customer with similar toilet. Problem is toilet won't flush.
by|Jan 13, 2024
1 Answer
Answer This Question

A:  Hi Tommygunz, this is Sarah with Kohler Customer Service. I am sorry to hear your Veil toilet is not flushing. Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. We are here to help. Thank you for choosing Kohler.

by|Jan 15, 2024
    Q:I already have a Geberit carrier roughed in, it has the extra water outlets and electrical spot, will this work or is the Kohler a custom fit?
    by|Oct 21, 2018
    1 Answer
    Answer This Question

    A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. We do not test our toilets on other carriers; most likely it is not compatible Thank you for choosing KOHLER.

    by|Oct 21, 2018
      Q:what is the measurment from the wall to the fron of the toilet/
      by|Jan 31, 2018
      1 Answer
      Answer This Question

      A:  Hello Lynn, my name is Tiffany with Kohler Co. I am happy to answer the question about the Veil toilet. From the finished wall to the front of the toilet is 26.5 inches. Thank you for choosing KOHLER.

      by|Jan 18, 2019
        1 found this answer helpful
        Showing 1-3 of 3

        Customer Reviews

        3.6 out of 5

        • 3.6 out of 7 reviews
        • 83% recommend this product
        Filter by:
        Showing 1-7 of 7 reviews
        The greatest appliance ever
        The Veil is perfection--I look forward to using it many times a day as I've worked from home during the pandemic. I had it installed about six months ago, and it has performed flawlessly. The design, sensors, automation, and self-cleaning features of the Veil make it very low maintenance. It is very advanced in its automation, controls and level of customization, so you can dial in water temperature and pressure of the bidet, as well as water spray type. As a first-time bidet user, I appreciated having all the options. After installation, the Veil worked perfectly, but water pressure in my house, built in 1948, was not great. The galvanized steel pipes were corroded and I had problems with flow--not just in the bathroom but everywhere. I replaced all galvanized pipes with copper. This resulted in much improved water pressure. The Veil had a good flush from the start but with the upgrade in plumbing, the flush became stronger, louder and more effective. The bidet also became capable of a stronger stream--you can select the strength of the bidet using the remote control tablet. Obviously, to perform optimally the Veil needs good pipes and water pressure. The reviewer who claimed the flush was not strong may not have adequate plumbing in their house. Regarding the reviewer who said the toilet was designed for a woman, I disagree. It is designed for everyone. My daughter and I have equally appreciated the Veil. It's true that the toilet seat will not automatically go up when you approach the toilet, but men need to sit on the toilet too. So this is designed as it should be. You can simply push a button on the remote or reach down and pull up on the seat manually to engage the automatic lift that will raise the seat the rest of the way. Compared to other toilets, this is highly automated and convenient. Your hands never need touch the Veil--that's what the remote is for. The Veil can be used like a normal toilet, too. No guests have had an issue with it. In terms of installation and robustness, the Veil took quite a beating and withstood lots of abuse. I've had three sets of workers in the bathroom to do plumbing, flooring and shower fixtures. They were not very careful with the Veil. They used the cover as a workbench even after I repeatedly asked them to not put anything on the Veil. The cover would try to auto-raise due to the presence of the workers but could not because of heavy objects the workers placed on top of it. I was concerned about the motor. But the Veil withstood all the abuse and continues to perform like new. It may seem like a delicate appliance, but it is a tank--no pun intended with regard to being tankless. My gas range/oven and refrigerator each had a more challenging learning curve than the Veil. It is simple, elegant, and worth the high price. We all need to go to the bathroom for obvious reasons, but never before have I looked forward to it, enjoyed the experience as much, or been able to quickly use a toilet without touching it when I needed to get in and out quickly. Now that many of us are stuck at home, we may as well optimize our experience in the bathroom. The one improvement Kohler might make is to strengthen the seat cover hinges so that you can recline against the raised cover. Sitting in this sort of upright position can help, but as designed, the hinges are too weak to support reclining. My approach to fix this was to mount a wall shelf above the Veil that extends about six inches. This
          • Recommended
          2 found this review helpful
          Better than a Toto
          We have the Veil and a Toto washlet and we all far prefer the Kohler Veil. The comfort and cleaning capabilities are far superior to the Toto. Even the remote is more intuitive and easier to read, change than our Toto. My only complaint is that although it was professionally installed, we have wanted to adjust a few things (light, waterfill in the bowl) and think Kohler lacks in providing a more thorough guidebook. Having said that, if our Kohler Veil broke, I'd definitely buy another.
            • Recommended
            • Verified Purchase
            Splashes you badly, but otherwise good.
            This toilet was very clearly never tested A) by a man, or B) by anyone that needs a mercy flush (a flush while seated). It will absolutely drench anyone that's sitting on the seat when this thing flushes, man or woman. For the price, it is an *astonishing* oversight. That aside, it's a great toilet and we like it. Warm seat, built in bidet, all the features. A nice splurge in a bathroom, but just...be careful when flushing.
              • Recommended
              For Women Only
              While this toilet has a nice appearance and good features, it's clearly designed for women and not men or couples. If only some of the functions could be customized (e.g., raise/lower both the lid/seat as an option) and the bowl designed a little deeper (watch your privates, gentlemen!), it'd be a nice product. But as is, I cannot recommend it to couples/men and very much regret this expensive purchase.
              Response from Customer Service Jan 22, 2021
              TroubledTom, my name is Jessica with Kohler Co. I am sorry to hear you are not satisfied with your Veil toilet. This model does come with a motion activated, hands-free opening/closing of the cover. If your toilet is not functioning as it should, we would like to speak with you further and assist with a resolution. Please contact our Customer Service team at 1-800-4Kohler. We look forward to helping you soon. - Jessica P. Kohler Customer Service.
                Very spatial super toilet.
                I would highly recommend this WC despite wishing more powerful flush. I
                  • Recommended
                  awesome when it works
                  I have had mine for two years and have had it replaced once and now waiting for the replacement of the replacement now. So yes its amazing but there is a reason its inly a one year warranty. My first lasted 11 minths and rhe second only 6 months
                  Response from Kohler Product ExpertJan 30, 2020
                  Hi nkloc, this is Sarah with Kohler Co. I'm very sorry to hear your Veil toilets have not lasted a full year. This is nothing you should expect when you choose this toilet for your bathroom. We'd like to connect with you to learn more about your experience, so that we can help! Please email us directly at KohlerCustServ@kohler.com. Your delight is our top priority! -Sarah S. KOHLER Customer Service
                    • Recommended
                    6 found this review helpful
                    Showing 1-7 of 7 reviews