|Connection size (in.)||3/8 In.||Extended Hose Length (in.)||16|
|Spout Height (in.)||6.25|
|Cartridge Valve Type||Cartridge Faucets||Color Family||Black|
|Color/Finish||Matte Black||Commercial / Residential||Residential|
|Deckplate Included||Deckplate Not Required||Faucet Height (in.)||18 in|
|Faucet Hole Fit||1||Faucet Hole Spacing (in.)||No Spacing - Single Hole|
|Faucet Type||Pull Down||Features||Pre Rinse, Spot Resistant|
|Finish Family||Matte Black||Flow rate (gallons per minute)||1.8|
|Included Components||All Mounting Hardware||Material||Brass|
|Mount Location||Deck Mount||Number of Faucet Handles||Single Handle|
|Remote Access||No Remote Access||Returnable||90-Day|
|Sensor Activation||Touchless||Spout Reach (in.)||8.63 in|
|Spout Swivel Type||360 Degree Spout Swivel||Style||Industrial|
|Certifications and Listings||IAPMO Listed||Manufacturer Warranty||Limited Lifetime|
A: Thank you for reaching out, I can answer your inquiry. The spray head is made of a high density polymer and our Matte Black finish is applies to a brass core, if in the unlikely event you were to experience an issue with the finish for any reason, we would assist you under our limited lifetime warranty with what you need. Please feel free to reach out to us at 800-775-0703 or via email at email@example.com with any additional questions.
A: This problem is caused by the counter-balance weight attached to the hose beneath the countertop is not heavy enough or has become dislodged somehow. Check to make sure the counter-balance is securely in place, and add more weight to the hose if necessary.
A: Thank you for reaching out, I can answer your inquiry. There is a counter weight that attaches to the spray hose and makes the spray head retract into the holder, you will want to make sure the weight is attached and installed in the correct location. Please contact our customer service at 1-800-775-0703 or firstname.lastname@example.org if you have anymore questions or you’d like to continue the conversation.
A: There is a doughnut-shaped weight that should be installed on the hose under the sink. The weight creates tension in the hose and draws the head firmly into the support arm. I have three of these faucets, this feature works perfectly.
A: Not sure what you are asking? It hooks in and out as needed.
A: yes , it does come with the soap dispenser
A: Hi Anne, Thank you for your interest in our sensor kitchen faucet! I can answer your inquiry. This listing on home depot is for the faucet only and does not include a dispenser, however, we do manufacture several dispensers as well that would match perfectly. Please feel free to reach out to us at 800-775-0703 or via email at email@example.com with any additional questions.
A: It does not come with a soap dispenser. Just the faucet itself.
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