Thanks so much for your review!
I’m sorry you had this experience with our product and completely understand the frustration of going through this during a re-model.
It's extremely unfortunate that your product arrived damaged due to the way it was handled during transit.
However, we would be happy to assist in anyway possible.
We have opened a case for you: Case 98410
Please feel free to reach out to our Customer Service Team via email at customerservice@kraususa.com and refer to your case # 98410 as we would be happy to do all that we can to assist.
Thank,
Kraus USA