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Internet # 318548587

Model # 869HC620TRZ715

Store SKU # 1007097234

Home Connect 620 Satin Nickel Keypad Traditional Smart Lock Deadbolt with Z-Wave Technology, Compatible with Ring Alarm

$159.00 $163.46
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  • Keyless entry with keypad to unlock, one touch lock when leaving
  • Compatible with Ring Alarm; lock/unlock through the Ring app
  • Smart Home Security Deadbolt Compatible with Z- Wave systems only
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Product Details

About This Product

Home Connect smart lock with wireless smart home technology allows the lock to communicate with other devices in your home. The lock allows the user to remotely check the door lock status, lock or unlock the door, and receive notifications with a supported smart home hub. It also includes convenient 1-touch locking and auto relocking features. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. The crisp, clean appearance of the Satin Nickel finish adds to the overall look of the product and brings a modern feel.

Highlights

  • Security Keyless Entry: Fast and quiet motorized deadbolt with illuminated keypad provides keyless door entry to your home, and one-touch locking when leaving
  • Z-Wave Home Connect: Expand your security and home automation, lock communicates wirelessly to security and home automation systems - Z-Wave hub is required
  • Ring Alarm Compatible: Option to control your Kwikset Home Connect 620 directly through the Ring app - Requires a Ring compatible Z-Wave hub
  • Auto-Locking Safety: Setup deadbolt to automatically lock after entry or exit, pick from multiple time settings, perfect for getting in and out in a hurry
  • Easy Install: Do it yourself, installs in minutes with just a screwdriver, fits doors between 1-3/8 inch and 1-3/4 inch thick, 4 AA batteries (included) last 12 months or longer
  • SmartKey Security: Kwikset's SmartKey security technology protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds
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  • Return Policy

Product Information

Internet # 318548587

Model # 869HC620TRZ715

Store SKU # 1007097234

Specifications

Dimensions

Backset Size (in.)

Adjustable

Faceplate Depth (in.)

1.25 in

Faceplate Height (in.)

4.6 in

Faceplate Width (in.)

2.8 in

Projection (in.)

1.25 in

Required Door Thickness (in.)

1-3/8 in to 2 in

Strike Plate Height (in.)

2.25 in

Strike Plate Width (in.)

1 in

Details

Battery Type

AA Battery

Commercial/Residential

Residential

Connectivity

Z-Wave

Deadbolt Type

Single Cylinder Deadbolt

Door Handing

Universal

Door Lock Style

Classic

Door Locks & Knobs Product Type

Deadbolts

Electronic/Mechanical

Electronic

Features

Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Kwikset SmartKey, Low Battery Indicator Light, Rekeyable

Finish

Satin Nickel

Finish Family

Satin Nickel

Hardware Color Family

Nickel

Hardware Included

Deadbolt

Hub Required

Samsung SmartThings Hub, Wink Hub

Included

Batteries Included, Drilling Template, Installation Instructions, Mounting Hardware

Interior/Exterior

Exterior, Interior

Keyway

KW1

Lock Type

Deadbolt

Material

Metal

Number of Batteries Required

4

Power Options

Battery

Power Source

Battery

Product Weight (lb.)

3.455 lb

Remote Access

Remote Access

Requires Hub?

Hub Required for Remote Access

Returnable

90-Day

Security/ANSI Grade

ANSI Grade 2 (Better)

Smart Home

Smart Home Enabled

Smart Home Protocol

Z-Wave

Smart Technology

Keypad, Z-Wave

Total Number of Keys Included

2

Trim

Traditional

Voice Control Hub Required

Alexa via Samsung SmartThings Hub, Wink Hub Google Assistant via Wink Hub

Wired or Wireless

No electrical connectivity

Works With

Alexa, Alexa, Google, Google Assistant, Ring, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

ANSI Certified

Manufacturer Warranty

Lifetime nmehanical and finish, 1 year electronics

Questions & Answers

19Questions
caret
Q:How do you delete an old code
by|Jun 12, 2024
1 Answer
Answer This Question

A:  To delete a single user code, please follow the steps below: 1. Press the "Program" Button once. 2. Press the Kwikset Button once. 3. Enter user code to be deleted. 4. Press Kwikset Button once. 5. Re-enter user code. 6. Press Kwikset Button once. Thank you, Kwikset

by|Jun 12, 2024
    caret
    Q:Does this Connect 620 model work with the Ring alarm system? There seems to be contradicting answers to this question in past reviews. Thanks
    by|Mar 7, 2024
    2 Answers
    Answer This Question

    A:  Yes, the Home Connect 620 is now fully compatible with the Ring Alarm System.

    by|Mar 7, 2024

      A:  Yes, Kwikset Home Connect 620 Keypad 869 Contemporary Matte Black Connected Smart Lock Deadbolt with Z-Wave-700 is compatible with the Ring Alarm System.

      by|Mar 7, 2024
        caret
        Q:Will this lock work with Vivent security system
        by|Jul 27, 2023
        1 Answer
        Answer This Question

        A:  Yes, the Home Connect 620 features Z-Wave technology that is compatible with the Vivint system.

        by|Jul 27, 2023
          caret
          Q:Can I use this with ADT?
          by|Jul 18, 2023
          1 Answer
          Answer This Question

          A:  Yes, the Home Connect 620 features Z-Wave technology and our Z-Wave locks are compatible with ADT Security Systems.

          by|Jul 19, 2023
            Showing 1-4 of 19

            Customer Reviews

            4.1 out of 5

            • 4.1 out of 45 reviews
            • 64% recommend this product
            Filter by:
            Showing 1-10 of 45 reviews
            Problem to connect with Kwikset APP, update please
            Additting to Kwikset APP not fonctionnal. The guide won't load it's realy a big problem. Must be update...
            by
            Response from Consumer ServiceJan 30, 2024
            Hello Ixs, We're here to help! The Home Connect 620 features Z-Wave technology that only connects to Z-Wave hubs and Security Systems. Some examples of Z-Wave compatible systems are the Samsung SmartThings, Ring Alarm, Wink, and ADT. The Kwikset app only works with the Halo and Aura locks. Should you need any further help, please reach out to our Support Team here: https://www.kwikset.com/support/customer-service Thank you, Kwikset
              Works Flawlessly with my Ring Alarm System!
              I'm glad I ignored the comments here and bought the Kwikset 620 Z-wave to use with my Ring Alarm System. Once I installed the 620 and got the green light after it finished the handing cycle, I was able to set up the 620 lock using the Ring app by entering the alarm tab and going to "set up a device/security/locks/add manually/Z-wave" and then scanning the 620 QR code located behind the battery pack cover. The Ring system immediately recognized the 620 lock and added it to the alarm system with full functionality. I don't understand why this affordable 620 Z-wave lock is not listed in the Ring compatibility list. Mine works as if it were made for the Ring Alarm System.
              by
                • Recommended
                Works like a charm.
                Everything went as planned. I just had an old door so it took a little longer to drill and place the lock and accessories.
                by
                • Verified Purchase
                • Recommended
                • Verified Purchase
                • Verified Purchase
                The product seemed well built but smart lock functions turned out to be incompatible with ADT alarm system (not Kwikset's fault). The return was handled great by Home Depot.
                by
                • Verified Purchase
                Great Lock. Much Improved Battery Life
                Great lock at an affordable price point. I am glad they came out with this lock as a replacement for the 888 Smart Code. I am getting about 6 month more with this model than I was with the 888.
                by
                  Product clicks repeatedly when locking and there are no instructions on how to trouble shoot or configure so it doesn’t do that
                  by
                  Response from KwiksetFeb 8, 2024
                  Hello Judah,

                  We're happy to help you resolve this! Please open the door and manually lock the deadbolt. Next, complete the manual door handing process with a fresh set of batteries: https://www.kwikset.com/support/answers/my-smart-lock-is-giving-me-a-jam-error
                  In addition, check your door alignment: https://www.kwikset.com/support/answers/how-do-i-check-door-alignment-for-my-smart-lock

                  Should you need any additional support, please reach out to us here: https://www.kwikset.com/support/customer-service

                  Thank you,
                  Kwikset kwikset
                  • Verified Purchase
                  Garbage
                  If I could give this zero stars I would. This product is absolute garbage I have read and tried to reprogram it for 2 hours the only thing I can get it to do it factory reset and program the user code. But then the user code will not work and pressing the lock button will not lock it.
                  by
                  Response from Consumer ServiceJan 24, 2024
                  Hello Noo, We're here to help! To fix this, please try recalibrating the latch with a fresh set of batteries. Here's a link the the Manual Door Handing process video: https://youtu.be/jhE5Nilog54 If the lock is still not responding after trying this step, we are happy to assist you further here: https://www.kwikset.com/support/customer-service Thank you, Kwikset
                    Poor security and user experience
                    I don't have any Z-Wave powered hubs, so can't use the smart features. Because it's battery powered, it's run out of batteries multiple times where I couldn't get back in or I left the door unlocked inadvertently. The instructions were pretty poor - I had to find videos on YouTube and look through the FAQs to understand how to do things like remove an access code. Worst of all, the security is poor: anyone who has been inside your house can add their own code and enter your house later.
                    by
                    Response from KwiksetJan 3, 2024
                    Hello jongleberry,

                    We appreciate your feedback and your experience with our products is very important to us. We would like the opportunity to assist you further with the correct solution. Can you please call our Support Team at 1-800-327-5625? We hope to hear from you soon!

                    Thank you,
                    Kwikset kwikset
                      Showing 1-10 of 45 reviews

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                      Lock Type

                      Deadbolt

                      Deadbolt

                      Deadbolt

                      Deadbolt

                      Security/ANSI Grade

                      ANSI Grade 2 (Better)

                      ANSI Grade 2 (Better)

                      AAA

                      AAA

                      Deadbolt Type

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Smart Technology

                      Keypad, Z-Wave

                      Keypad, Z-Wave

                      Keypad, WiFi

                      WiFi