Premis Touchscreen Smart Lock Satin Nickel Single Cylinder Keypad Electronic Deadbolt Featuring SmartKey Security
$182.59
Pay $157.59 after $25 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- Monitor and control lock from anywhere using iOS app and Apple TV
- Use Siri voice commands to lock and unlock your door
- Includes 2 keys and 4 AA batteries
- View More Details
Product Details
Specifications
Questions & Answers
17Questions
Q:Can you set this dead bolt to lock automatically?
by|Feb 15, 2023
1 Answer
Q:What ANSI grade is this product? It says ANSI grade 2 certified in the description but in the comparison chart, it says ANSI grade AAA.
by|Jan 28, 2023
1 Answer
Q:Can you change to other Kwikset key? The name refernces smart lock but i want to be sure.
by|Jan 22, 2023
1 Answer
Q:How to use key manually to lock/unlock door?
by|Jul 25, 2022
1 Answer
Showing 1-4 of 17
Dec 2, 2020
Overall great value for a quality Smart Lock
[This review was collected as part of a promotion.] Installed the Premis Smart Lock almost two years ago and I have been quite pleased. A quality product at a fair price. Works well with Siri, controlled with my iPhone while using an iPad as a hub. Able to access lock from over a hundred miles away.
by
Customer review from kwikset.comMar 5, 2017
I liked the look but didn't like the "Smart" features or the design
A quality construction for a lock. Real heavy metal parts on the finish and the install of the bolt gives two mounting styles (face plate or slide bolt only) as well as supporting 2-3/8 backset and 2-3/4.
I chose the Premis for the stylish touchscreen - not so much for the Apple connectivity. That seems to be the downfall of this lock; setup of the lock pretty much requires having Apple HomeKit or you have to go through a lengthy manual process of setting the lock access codes.
The install of the hardware itself was not bad and everything was included. Then it came time to install the batteries. That is when I discovered that you have to remove the inside cover to access the battery pack. This is also necessary to reset the lock (power cycle).
While this might make the lock a little more secure (even though it is on the inside of the door, also is the thumb latch) because you have to remove 3 screws, everything to defeat the lock is behind that cover.
Then the real pain is if you have a regular door knob below the deadbolt - most of us do; well you can't easily access the bottom screw to the Premis cover. It's also a problem accessing the other screws if you have other trim/mullion in the near vicinity of the Premis (see photos). Each time you have to change the batteries you have to remove these 3 screws - not fun.
Again, I wanted the lock for the touch screen keypad and not the smart features but it is a shame that Kwikset didn't work with other smart home technologies and chose to only "like" Apple.
by
Response from KwiksetApr 20, 2017
Hi Bobby,
Thank you so much for the feedback, we truly appreciate it. Our Premis Touchscreen SmartLock features a design that is also shared with our 915 and 916 variants. The SmartCode 915 is a non-connected touchscreen deadbolt, which sounds like it may be a great fit in your home. Our 916 comes in both Z-Wave and ZigBee configurations and can be connected to many more smart home technologies, like Wink, SmartThings, or Alexa. If you have any questions about any of our lock products please give our teams a call at 1-800-327-5625 and we'd be happy to answer them for you.
Thank you,
Kwikset
Thank you so much for the feedback, we truly appreciate it. Our Premis Touchscreen SmartLock features a design that is also shared with our 915 and 916 variants. The SmartCode 915 is a non-connected touchscreen deadbolt, which sounds like it may be a great fit in your home. Our 916 comes in both Z-Wave and ZigBee configurations and can be connected to many more smart home technologies, like Wink, SmartThings, or Alexa. If you have any questions about any of our lock products please give our teams a call at 1-800-327-5625 and we'd be happy to answer them for you.
Thank you,
Kwikset
Feb 5, 2017
Works Great
It was pretty simple to install. I had to enlarge my hole a bit because the original hole wasn't cut perfectly. I put in the adapter ring because the hole was larger that 1 1/4". If I didn't have to enlarge the hole, I would have installed it in a few minutes. When you install the batteries, it need to check that it functions properly by looking at the touch screen and looking for an illuminated check. Paper instructions are not included, but you can find them on the iPhone app or online.
You need to download the Kwikset Premis app from the Apple app store. You enter the code that came with the lock and it adds it to your Apple Home app on your iphone or ipad. You hold your phone near the lock and it syncs it.
I can unlock and lock my door with using SIri. And with the Apple TV 4th generation, you can check your lock, unlock, and lock from anywhere in the world. Also, it lets me know on my phone when someone unlocks or locks the door.
You can enter in different key codes so you know who is coming and going if they use the code. Also, it is a smart key lock so you can change the key anytime. I did this because I still have a lock on the door handle and didn't want to have 2 keys.
by
Jan 28, 2017
Great Lock
I got my first touchscreen deadbolt a few years ago and after using this one I can see they've come a long way in looks and functionality. This lock looks great and is very compact compared to what I've owned in the past. It works via bluetooth and not wifi so you are limited to remotely controlling it by being in bluetooth range unless you have an Apple TV. That gives you remote access if you are away. For me that's the only drawback. It has a smooth, glass-like touchscreen which is prone to fingerprints however there is an optional security feature that requires you to press two random numbers before entering your passcode to allow for fingerprints to collect on all the numbers, which helps prevent someone from guessing your code based on frequently pressed numbers. I have two other locks similar to this but they have matte touch screens which don't show fingerprints. That's a better idea, in my opinion, but this lock looks nicer with the glass screen as long as it's clean. It was very easy to install and set up with the app. You can lock and unlock it with the app and using Siri, which is a great feature.
by
Mar 31, 2023
App doesn’t work
App doesn’t work at all - purchased in 2023 - it can never verify lock status and support is MIA - terrible product and can’t even get a hold of anyone to get a refund. do not buy.
by
Response from Customer CareMar 31, 2023
Hello,
We're more than happy to help troubleshoot the Premis lock with you to ensure it connects to the Premis app every time. Please contact our Support Team for one-on-one assistance at 1-800-327-5625 or online: https://www.kwikset.com/support/customer-service
We hope to hear from you soon!
Thank you,
Kwikset
Customer review from kwikset.comFeb 28, 2023
Doesn’t work to well when it’s cold .
Wish I bought something different. The keypad constantly malfunctions when operating during colder weather.
by
Response from Customer CareMar 9, 2023
Hello,
We're here to help! The Premis lock can withstand the following temperatures:
Exterior: -40°F to 150°F; Humidity 100% condensing
Interior: 32°F to 140°F; Humidity 30% - 95% non-condensing
To help you further with your lock, please contact our Support Team here:
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Customer review from kwikset.comFeb 18, 2023
Lock unresponsive
[This review was collected as part of a promotion.] The lock is great and works as advertised but it drops connection if not touched recently and does not wake to Alexa or Siri commands. Basically lock is great software needs some work.
by
Response from Customer CareMar 9, 2023
Hello Crawford,
We're here to help! To ensure your Premis lock is in great working order, we'd like to learn more about your experience and help troubleshoot it. Please please contact our Support Team here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Customer review from kwikset.comFeb 17, 2023
Biggest piece of CRAP
Won’t connect through app have tried on multiple devices. Just blinks red and beeps at me. Will not ever connect. Will be returning this hunk of junk tomorrow. Will not ever buy anything kwikset again.
by
Response from Customer CareMar 9, 2023
Hello,
We're here to help! The Premis lock works with the Premis app on Apple devices. To help you get your lock paired successfully to the app, please contact our Support Team here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Customer review from kwikset.comDec 30, 2022
Constantly goes off-line. Keypad too sensitive
I am very disappointed with this lock. The touchscreen is way too sensitive and you generally push the wrong button almost every time. It’s so bad that I generally just use the key as the touchscreen is mostly pointless. The lock is constantly going off-line and the only way to get it back online is to disassemble it. You cannot remove the batteries without taking it off the door. The door must be open, not unlocked, but actually opened all the way so that you can get to the screws to take the cover off, then remove the battery pack to reboot it. Very very poor design. The reliability is less than stellar. I would definitely not recommend buying this lock. I will likely have to replace it with another one. The integration with Apple HomeKit most of the time works except the Siri command does not always work. In my opinion this is a very poor execution and far over priced for the actual reliability and functionality.
by
Response from Customer CareJan 12, 2023
Hello ChadMC,
We appreciate your feedback and we're sorry to hear of the difficulty you are experiencing with your Premis lock. We ask that you please reach out to our Support Team for further assistance at 1-800-327-5625. We hope to hear from you!
Thank you,
Kwikset
Customer review from kwikset.comDec 30, 2022
Lock doesn’t hold up
Bought this lock 3 years ago and the plastic covering of the keypad is now cracked in multiple places. Now door won’t lock when pressed.
by
Response from Customer CareJan 12, 2023
Hello Dennis,
Thank you for sharing your experience and we’re here to help! Please know that as the original owner, your lock has a Limited Lifetime Mechanical and Finish Warranty and a 1-year Electronic Warranty. To assist you further with your lock, please contact our Support Team at 1-800-327-5625.
Thank you,
Kwikset
Customer review from kwikset.comFrequently Bought Together
Price:
$18259
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| Name | Premis Touchscreen Smart Lock Satin Nickel Single Cylinder Keypad Electronic Deadbolt Featuring SmartKey Security | HALO Satin Nickel Single-Cylinder Keypad Electronic Smart Lock Deadbolt Featuring SmartKey, Touchscreen and WiFi | Premis Touchscreen Smart Lock Venetian Bronze Single Cylinder Keypad Electronic Deadbolt with Milan Hall/Closet Lever | Premis Touchscreen Smart Lock Single Cylinder Satin Nickel Keypad Electronic with Avalon Handleset and Tustin Lever |
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| Ratings | (126) | (707) | (0) | (13) |
| Features | Automatic Relocking,Easy Installation,Fail-Safe,Kwikset SmartKey,Rekeyable | Adjustable Backset,Automatic Relocking,Delay Timer,Easy Installation,Kwikset SmartKey,Rekeyable | Automatic Relocking,Easy Installation,Fail-Safe,Kwikset SmartKey,Rekeyable | Easy Installation,Kwikset SmartKey,Rekeyable |
| Lock Type | Deadbolt | Deadbolt | Deadbolt | Deadbolt |
| Security/ANSI Grade | ANSI Grade 2 (Better) | AAA | ANSI Grade 2 (Better) | ANSI Grade 2 (Better) |
| Deadbolt Type | Single Cylinder Deadbolt | Single Cylinder Deadbolt | Single Cylinder Deadbolt | Single Cylinder Deadbolt |
| Smart Technology | Keypad | WiFi | Keypad | |
| Finish Family | Satin Nickel | Satin Nickel | ||
| Works With | Apple HomeKit, Proprietary App, Siri | Alexa, Alexa, Google, Google Assistant | Apple HomeKit, Proprietary App, Siri | Apple HomeKit, Proprietary App, Siri |
| Door Lock Style | Classic | Classic | Classic | Classic |
| Commercial/Residential | Residential | Residential | Residential | Residential |
| Total Number of Keys Included | 2 | 2 | 2 | 2 |
| THD SO SKU | 1002195356 | 1004771005 | ||
| View Product | View Product | View Product | View Product |
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