Hello RRod and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the Moen Posi-Temp tub/shower rough-in valve was missing from the Moen Align Single-Handle 1-Spray Shower Faucet in Chrome (Valve Included) that you purchased. What you described is not consistent with the quality we strive to provide. We hope that you worked with Home Depot and were able to resolve this issue quickly and easily. Moen product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.