Hello and thank you for the feedback you posted on the Home Depot website. The Genta 8 in. Widespread 2-Handle Bathroom Faucet should have a twisting ribbon flow pattern, if the flow is coming out in separate areas, this indicates the part was likely damaged by debris/sediment coming through after installation. The amount of splashing may reduce after installing a new aerator, however, the depth and shape of the sink bowl will also play a role. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.