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Model #BH3824BL

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Genta LX 24 in. Towel Bar in Matte Black

$3592
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  • Durable zinc construction
  • Chrome finish works with any decorative style
  • Matching MOEN accessories available
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Product Details

The Genta Bath Suite offers style with a dominating presence - for a look that appeals to a wide variety of residents. It is designed with user features, including curved edges and clear temperature indication, and mass appeal that are essential in the multi-family and hospitality marketplaces but also provide that same appeal in residential applications. Matching accessories create a fully coordinated look throughout the bath.
  • Matte black finish is the perfect complement to modern spaces
  • Towel bar supports up to 50 lbs.
  • Zinc construction for ultimate durability
  • Designed to complement the full suite of genta bath products by MOEN
  • Backed by MOEN's limited lifetime warranty
  • Genta bath suite boasts contemporary, curved edges
  • Return Policy

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

12Questions
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Q:Can this be hung upside down instead of on the wall? For example—under a shelf?
by|Jul 16, 2022
1 Answer
Answer This Question

A:  Hello Qtalps and thank you for your interest in Moen products. The Moen Genta 6.88 in. Hand Towel Bar in Matte Black is designed to be installed parallel to a finished wall and includes mounting hardware for drywall /stud installation. Moen has not tested/evaluated other ways of installing/using this product; therefore, we cannot confirm/recommend this product can be used in this manner. For pre-purchase, installation and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

by|Jul 17, 2022
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    Q:what size is the set screw for this item?
    by|Jun 12, 2022
    1 Answer
    Answer This Question

    A:  Hello cg413 and thank you for your interest in Moen products. The Moen Genta 6.88 in. Hand Towel Bar in Brushed Nickel includes 2 setscrews, size M4 x .7 x 8mm. Should you have any additional questions regarding a Moen product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.

    by|Jun 13, 2022
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      Q:Genta 18 in. Towel Bar in Matte Black; is this resistant to rust/corrosion in the shower?
      by|Mar 8, 2022
      2 Answers
      Answer This Question

      A:  Hello LDCJ and thank you for your interest in Moen products. The Moen Genta 18 in. Towel Bar in Matte Black is not designed to be installed inside the shower. Moen would not recommend this product being installed inside the shower. Should you have any additional pre-purchase questions, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.

      by|Mar 9, 2022

        A:  See below, from website, product discription High quality finish - will resist rust and corrosion through everyday use

        by|Mar 10, 2022
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          Q:What is the dimension of the set screw? I lost mine and need to order a replacement.
          by|Feb 2, 2022
          1 Answer
          Answer This Question

          A:  Hello Annie and thank you for your interest in Moen Genta 18 in. Towel Bar in Matte Black model BH3818BL. The set screw size is 8mm long, M4 X .7 thread. If you have additional questions please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am – 7:00 pm (Eastern Time).

          by|Feb 3, 2022
            Showing 1-4 of 12
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            Customer Reviews

            4.7 out of 5
            (171)
            • 4.7
              out of 171 reviews
            • 83%recommend this product
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            Showing 1-10 of 171 reviews
            Great product
            Well made and nice finish. Easy installation instructions with all the mounting options you could ask for. Got the matching hand towel bar and they look great in our newly renovated bathroom.
            by
            • Verified Purchase
            • Recommended
            The finish is an even, bright chrome that seems to be high quality with no pits or flaws. The loo...
            The finish is an even, bright chrome that seems to be high quality with no pits or flaws. The look is modern or at least transitional. This is the final piece I installed to update a powder room, which includes the Genta 8 inch spread faucet, 18 inch towel bar and pivoting paper holder. Because of the design of the mounting pieces and end supports you must take a bit more care than usual to install the mounting posts level and very accurately apart from each other. If you do that and mount the end brackets correctly over the posts you will have a good final appearance with the cross bar fitting tightly between the end posts. This is more of a mini-towel bar than a towel ring but the advantage is that you don't have that ring banging against the wall and a typical hand towel folded in thirds will fit nicely between the posts without a bunch of wrinkles or pleats. (See picture.) BTW, I always check for wall studs and try to mount one mounting post into a stud whenever possible to create a stronger installation. That's not always possible. In new construction or major remodels you should ask your contractor to add a 2 x 6, 2 x 8 or 2 x 10 scrap between the studs where you will want this mounted. Then your installation will never become loose.
            by
            • Verified Purchase
            • Recommended
            8 found this review helpful
            This towel rail was a perfect design match for our new Kohler ‘Composed’ bathroom faucet. We rece...
            This towel rail was a perfect design match for our new Kohler ‘Composed’ bathroom faucet. We recently updated our bathroom faucet to a more modern looking design and we selected this towel rail as its design is quite similar to the new faucet in polished chrome. Once we received the product we were thrilled that the match couldn’t have been better! It is a perfect accent to our bathroom remodel and we’ll be adding the toilet roll holder next now we know the design match is so good. Installing the towel rail is very simple. The package includes all the fixtures you need to attach it to a stud or into a hollow sheetrock wall. In our case we were replacing a 24” towel rail so we had the studs available. The instructions include a wall template and we simply cut this off, stuck it on the wall with some small pieces of tape and made sure it was level using a bubble level with the included horizontal level lines that are printed on the template. We then drilled the holes where they are marked and it fit perfectly. Once the holes are drilled, the wall brackets can be attached. This requires a power screwdriver or a Phillips screwdriver. After the wall mounts are secured, the end caps slip over them and are secured by tightening a small hex head screw using the included Allen wrench. I found that there was a small gap between the towel bar rail and the end caps initially so I slackened off the hex screws and simply pushed the end caps inwards before retightening them and got a nice tight finish.
            by
            • Recommended
            4 found this review helpful
            (Long review with details about installation) I have probably installed about a hundred bathroom ...
            (Long review with details about installation) I have probably installed about a hundred bathroom accessories just in the last 7 or 8 years working with a builder friend. While the process is similar for all of them, there are a few specifics that change from time to time. The Genta line requires great attention to alignment detail to have a good-looking final installation because the end pieces have an extension of that horizontal flat bar. That's not a negative. It's just a cautionary comment. Since the crossbar of each accessory is flat and not round it requires careful orientation of the end pieces that hold it. And the distance between mounts must be precise as well or there will be unsightly gaps between the crossbar and end pieces. That said, the quality of the pieces including the finish is quite good. I am adding these accessories to my previous installation of an 8 inch spread Genta Faucet to udpate our powder room. The look is nice and up-to-date without being too "modern". The towel bar comes with all screws and wall anchors and a hex wrench needed for installation as well as a template that has markings for ALL the bath accessories including both size towel bars. Make sure you tape it in place level and stretched tight and drill with a small pilot drill to hit dead center on the marks on the template. I was fortunate to hit the wood on both ends since there is a thick frame for a pocket door inside the wall where this is placed. That brings up another point not mentioned in the instructions. I think there should be a caution about the possible existence of pipes in the area where you will be installing screws. While most piping except large diameter drain pipe should not be within reach of the screws there is no guarantee that this is the case. So use a stud finder before drilling because some even show plumbing and electrical behind drywall, drill slowly and, if at all possible, locate one end on a stud for extra support as well as assurance you aren't drilling into a pipe or wiring for that matter. The mounting piece screw holes are oversized just enough to get a bit of realignment if you happen to be off just a hair when you drill but you have no more than 1/16th of an inch of room for error or 1 degree of misalignment of the end pieces before you encounter problems. I am going to length to mention these cautions during installation so no one blames the product when the lack of accuracy creates problems or a poor finished look. If you are selecting these for new construction or major renovation have your contractor install blocking between the studs where the accessories will be located. It's easier to get a strong, accurate installation that way. There are always scraps of 2x4 or 2x6 or larger to place between studs. Back to this product, chrome will always be in style as far as I am concerned and it is a very durable finish. It wipes clean of fingerprints and watermarks easily and that's true of this towel bar. It makes for a nice sturdy installation with a crossbar that doesn't squeak from rotating because...it doesn't rotate. The price seems reasonable for the quality and heft of the metal. An inexpensive update to a bath or powder room looking a bit dated. See my comments on the paper holder as well.
            by
            • Recommended
            7 found this review helpful
            by
            • Verified Purchase
            by
            • Verified Purchase
            Piece of Garbage-When Will I Learn?
            I've had it with Moen's crap products and impossible installations. They give you zero margin for error, and once you've made the inevitable mistake you're right back to patching the wall, repainting, and starting over. I just want a towel bar on the wall, and they turn it into a production. Thanks again, for nothing. Just please spare me the condescending "we care about your purchase" response. I'll just return it and get something better (more waste of my time)
            by
            Response from Moen Plus SupportJan 15, 2023
            Thank you Mike so much for the feedback you posted on the website. If you need installation assistance for the Moen Genta LX 18 in. Towel Bar in Brushed Nickel, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time. Moen
              Looks good and it was easy to install. Thank you....
              Looks good and it was easy to install. Thank you.
              by
              • Verified Purchase
              Pic doesn’t show that it’s not a solid one-piece but...
              Pic doesn’t show that it’s not a solid one-piece but three different pieces. It is loose and shaky.
              by
              Response from Moen Plus SupportDec 16, 2022
              Hello Batman thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the BH3886CH Genta LX 6.88 in. Hand Towel Bar in Chrome did not meet your expectations. The product should be secure once installed with the mounting anchors and brackets.
              As the original purchaser of the product, you can contact Moen directly under the product lifetime limited warranty. Our product specialists would be happy to troubleshoot the issue and work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am - 7:00 pm (EST). Moen
              • Verified Purchase
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              • Verified Purchase
              Showing 1-10 of 171 reviews

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