Hello dviola and thank you for the feedback you posted on The Home Depot website. We are sorry to hear about your experience with your MOEN Genta Single-Handle 1-Spray Tub and Shower Faucet in Matte Black (Valve Included). This unit does not include the tub drain. The tub drain is a separate purchase and could be another brand. Please contact us directly to troubleshoot the drain kit. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.