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Internet #

306298175

Model #

196117SRN

Store SKU #

1003438510

Store SO SKU #

1003427856

Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel

$2798
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  • Remote dock for easy handshower access at any height
  • Works with all Moen Magnetix handshowers
  • Spot Resist Brushed Nickel finish for a cleaner looking bathroom
  • View More Details
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Free & Easy Returns In Store or Online
Return this item within 90 days of purchase. Read Return Policy
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Product Details

The MOEN Magnetix Remote Dock provides additional docking where you need it most. Quickly mounted with either the included permanent waterproof adhesive or screws and wall bracket, the dock works with any Magnetix showerhead as an alternate location to secure your handshower, providing easy access at any height. Its ideal for bathing children and pets or seated bathing. Available in a Spot Resist Brushed Nickel finish for a perfect match to all Magnetix showerheads.
  • Allows for placement of handheld anywhere within the shower for easier reach
  • Ideal for kids, seated showers, and washing pets
  • Permanent mounting included with hardware or adhesive option
  • Spot resist brushed nickel finish resists fingerprints and water spots for a cleaner looking bath
  • Limited lifetime warranty
  • Return Policy

Additional Resources

From the Manufacturer

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Specifications

Dimensions: H 3.0 in, W 3.0 in, D 2.5 in

Dimensions

Product Depth (in.)2.5 inProduct Height (in.)3.0 in
Product Width (in.)3.0 in

Details

Color FamilyNickelColor/FinishSpot Resist Brushed Nickel
FeaturesMagneticInstallation TypeAdhesive
MaterialPlasticMount TypeWall
Pack Size1Product Weight (lb.)0.60 lb
Returnable90-DayShower System Product TypeHandheld Shower Mount
StyleClassic

Warranty / Certifications

Certifications and ListingsNo Certifications or ListingsManufacturer WarrantyLimited lifetime warranty
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Questions & Answers

22Questions
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Q:what size drill bit do you use to drill holes in ceramic tile for the remote cradle?
by|Jul 21, 2023
1 Answer
Answer This Question

A:  Hello Ronald and thank you for your interest in the Moen Magnetix Remote Cradle for Handheld Shower in Chrome. For installation on ceramic tile, use an “A” ceramic drill bit-1/4” and drill 1-1/8” deep. If you have any additional questions, Moen product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

by|Jul 22, 2023
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    Q:Is the coupling standard
    by|Mar 25, 2023
    1 Answer
    Answer This Question

    A:  Hello Mauricio and thank you for your interest in Moen products. The Moen 196117 Magnetix Remote Cradle for Handheld Shower in Chrome is designed to be used with Moen Magnetix handheld showerheads, all of the Magnetix handheld showerheads will be compatible with the remote cradle. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

    by|Mar 25, 2023
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      Q:Will this stick to regular shower wallv
      by|Mar 14, 2023
      3 Answers
      Answer This Question

      A:  It's not a stick mount. It a screw mount and yes, it can be mounted to regular shower walls.

      by|May 30, 2023

        A:  Hello Glen and thank you for your interest in Moen products. The Moen Magnetix Remote Cradle for Handheld Shower in Chrome includes two installation options: mount to shower wall with screws and wall bracket; or adhere with permanent, waterproof adhesive. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

        by|Aug 19, 2023
          2 found this answer helpful

          A:  Yes, I can verify it does stick to my fiberglass molded shower wall securely.  

          by|Sep 9, 2023
            3 found this answer helpful
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            Q:What Moen shower heads does the magnetic remote cradle work with?
            by|May 24, 2022
            2 Answers
            Answer This Question

            A:  Hello Chip and thank you for your interest in Moen products. The Moen Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel is compatible with the Moen Magnetix handshower products. These products can be viewed on the Home Depot website at the following link: https://www.homedepot.com/s/Moen%2520Magnetix?NCNI-5 If you have additional questions, you can speak with Moen product specialists at 1-800-289-6636; they are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

            by|May 25, 2022

              A:  It works with the shower head that already comes with the magnetic cradle. This is ideal for an extra location, e.g. - one mounted high for a regular shower and an additional one for use such as while sitting on a shower bench.

              by|May 7, 2023
                2 found this answer helpful
                Showing 1-4 of 22
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                Customer Reviews

                3.8 out of 5
                (308)
                • 3.8
                  out of 308 reviews
                • 52% recommend this product
                Filter by:
                Showing 1-10 of 308 reviews
                Worked great until it fell off
                I installed this about 18 months ago and was very happy because it gave me an additional option to dock my showerhead. However, last week I was disappointed to find the shower head and the attachment on the floor and the rubber backing curled up on the wall. I don’t think it was a problem in installation because it did work for 18 months. It appears that this attachment cannot hold the weight of the showerhead for more than a few minutes at a time. I don’t expect I would be purchasing a replacement and neither is it possible to fix this one.
                by
                Response from Moen Plus SupportJun 8, 2023
                Hello Sandra M and thank you for your interest in Moen products. We apologize for your experience regarding the Moen Magnetix showerhead. We have sent you an email to gather more information from you and to show you we stand by our products. Should you have further questions or concerns please contact us directly.
                  These Magnetix docks work great !
                  The key is in the installation. Clean area with alcohol and dry area using a hair dryer (Medium Heat). Wait 30 minutes and then install the adhesive disk backing to the tile. Once in place , use a hair dryer (Medium Heat) for 5 minutes while pressing the disk in place. Let cool and don't bother it for a few hours. Next twist the Magnetix unit onto the dock until you hear the snap indicating it is locked in place. Now, I let is sit for 48 hours before I used the shower to play safe. Most of the complaints in my opinion are mostly due improper install and give the device's adhesive time to cure. After showering, I gently wipe any water away from the Magnetix docks. They work great and they are a life-saver. Makes it easier to use shower head and not have to hold it.
                  by
                    • Recommended
                    Love the look and sturdyness of magnet. Very nice looking and comes with multi setting, which also love.
                    Love it, recently remolded bathroom and wanted an alternative way to have the hand held at a height that is reachable, instead of reaching up to grab it when i needed it. I had it mounted to my tile instead od using the tape. Strong magnet. Would recommend
                    by
                    • Verified Purchase
                    • Recommended
                    Bought Two-Both Failed
                    I bought two of these and they both failed. After 1 day, the first one fell off the wall and wouldn't stay up when I tried to reattach it. I thought maybe there was a flaw in it, so I bought another. It did the same thing! I really like the accessibility it gives to lower the shower, but it is totally useless. Very disappointed. Don't waste your money.
                    by
                    Response from Moen Plus SupportAug 9, 2021
                    Hello Rocky and thank you for the feedback you posted on the Moen website. We are sorry for the difficulty you have experienced with installation with your Moen Magnetix Remote Dock Chrome. What you have described is not consistent with the quality we strive to provide. As the original purchaser for the units there is assistance we can offer. We appreciate the opportunity to show you we stand behind our products. We have sent you an email to get more information so that we can work with you to find a satisfactory warranty resolution.
                      Excellent product! My husband is recovering from major surgery. This was perfect for him along wi...
                      Excellent product! My husband is recovering from major surgery. This was perfect for him along with a shower stool.
                      by
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      by
                      • Verified Purchase
                      Didn’t work with sticker
                      Stick on option failed in weeks and I no longer have the screws. I loved it when it worked. Now to get the black circle of stickiness off my brand new wall!
                      by
                      Response from Moen Plus SupportSep 3, 2023
                      Hello GBia and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you have experienced with the Adhesive Disk included with the Moen 196117SRN Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel. What you experienced with the Adhesive Disk is not consistent with the quality we strive to provide. The Adhesive Disk included with the Moen 196117SRN Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel is 3M VHB 5952 double sided tape. As the original purchaser of the Moen 196117SRN Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel, you can contact Moen directly under the product lifetime limited warranty. Moen product specialists would be happy to work with you to find a satisfactory warranty resolution. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
                        I love the magnetic remote cradle!
                        by
                        • Verified Purchase
                        The glue-on option failed within a month.
                        by
                        Response from Moen Plus SupportAug 27, 2023
                        Hello jl and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the difficulty that you experienced with your Moen Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel. What you described is not consistent with the quality we strive to provide. As the original purchaser of the Moen Magnetix Remote Cradle for Handheld Shower in Spot Resist Brushed Nickel, this product is covered under the Moen lifetime limited warranty. Our product specialists would be delighted to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
                        • Verified Purchase
                        The adhesive included did not hold this 2nd magnetic shower head holder to my tile surface, now not useable hoping for a refund.
                        by
                        Response from Moen Plus SupportAug 25, 2023
                        Hello HomeDepotCustomer and thank you for your interest in Moen products. The Moen Magnetix Remote Cradle for Handheld Shower in Chrome requires the surface to be fully clean prior to using the adhesive disk. For an additional adhesive disk, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday. Moen
                        • Verified Purchase
                        Showing 1-10 of 308 reviews

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