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Apply for a Home Depot Consumer Card- Spring-free design makes changing the roll quick and easy
- Easy installation with included template and hardware
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Product Details
Specifications
Questions & Answers
16Questions
Q:What is the actual measurement of this toilet papwe holder
by|Jun 10, 2023
1 Answer
Q:Can this Moen toilet paper holder be mounted on a wood bathroom cabinet?
by|Apr 2, 2023
2 Answers
Q:Can you buy replacement plastic tips for the swing arm toilet paper holders?
by|Jan 18, 2023
1 Answer
Q:Is the polished nickel the same as satin nickel?
by|Jul 31, 2020
1 Answer
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Oct 21, 2020
Will ruin your wall!
For such an expensive product the mounting system is just terrible. I used the drywall anchors they provided and provided screws and they completely ruined my wall-and now the screws are stuck in the anchors and still in the mounting plate so I can't even remove them to try again, rendering this product totally useless, and me with a torn up wall.
Basically the way the screws are set up you cannot completely drive them into the anchors, so no matter what you do you cannot get the mount tight to the wall. I figured I would take them out and just provide my own drywall anchors, but when I pulled them out it took a large section of drywall out with it, so now anything I put in there will fall out and I'm stuck spending the money to patch the wall. I've never before encountered this with a drywall anchor. Should have gone with Delta.
by
Response from MoenOct 24, 2020
Hello LT and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with installing the mounting hardware included with the Moen Voss Pivoting Double Post Toilet Paper Holder in Brushed Nickel. What you experienced is not consistent with the quality we strive to provide. As the original purchaser of the Moen Voss Pivoting Double Post Toilet Paper Holder in Brushed Nickel, you can contact Moen directly under the product lifetime limited warranty. Our Product Specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
Jun 3, 2020
Nice looking & easy to change toilet roll as you...
Nice looking & easy to change toilet roll as you just left the right side & slip the roll on. Roll stays firmly in place. Comes with a paper template for easier installation. You need to use a level when lining up the template.
by
Apr 25, 2020
Darker than picture
A bit darker than picture but good quality and easy to install and use. I gave it one star less because of darker colour than website.
by
Customer review from homedepot.caNov 14, 2019
Bad product. Doesn't work.
I doubted the Voss toilet paper holder will work so I installed it according to the instructions, but on a piece of 2×4. There was a 1/4" gap where the bar locks. Still, the bar is so short that the new roll of paper 4.5"×4" doesn't fit (not even half roll). Since there are no real photos or videos of the product actually holding toilet paper, can you prove it works? The company even says the holder is designed for jumbo rolls. Really?
Please Moen, don't give me your standard answer to call customer service for help! That would mean you either did not read my review and did not see the pictures or you have no clue. Moreover, how can someone sitting in an office help me on the phone? They will only ask me what is on the list in front of them: did you follow the instructions, use the proper tools, the hardware included etc.
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Response from MoenNov 19, 2019
Hello Handyman and thank you for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to hear your opinion. The Moen Voss Pivoting Double Post Toilet Paper Holder in Oil Rubbed Bronze has mounting holes that are 6.70” apart. This measurement is from center to center of both mounting posts and leaves room enough to slide on a Mega sized roll of toilet paper. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Sep 13, 2023
by
Sep 13, 2023
Looks great, easy to install. Lovely with other Voss collection items.
by
Jul 27, 2023
Good quality and ease of installation
by
Jul 6, 2023
What can I say, Moen is the best. Great toilet paper holder.
by
Jun 15, 2023
Exactly what we needed....
Exactly what we needed.
by
Jan 25, 2023
Finish has become pitted
I am very disappointed in the chrome finish of the paper holder that is now pitted. I believe I’ll have to buy another of the same paper holder if I want everything to match which seems ridiculous considering the cost of the items. I have the faucet and shower pieces which seem to be ok. I have never had a chrome finish do such a thing!
by
Response from Moen Plus SupoortFeb 5, 2023
Hello Perkins Ponder and thank you for the feedback you posted on the Moen website. We are sorry to hear of the issue with the finish on your Moen YB5108CH Voss Chrome Pivoting Toilet Paper Holder. We are sending you an email so that we can work with you to troubleshoot the issue and to find a satisfactory warranty resolution. hould you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our current hours are Monday through Friday from 8:00 am - 7:00 pm (EST).
Customer review from moen.com
0/0
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