Thank you for your feedback, Patrick. We are very sorry to hear that you have had this experience with the 72 in. x 80 in. x 7/8 in. Replacement Screen Kit for Patio Door, Unfinished. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite