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Internet # 203381346

Model # HPA11-10967

8-1/8 in. x 12-1/4 in. Medium White Plastic Pet Door

  • Durable plastic frame for strength and performance
  • Paintable for a customized look
  • Recommended for pets weighing up to 40 lbs.
  • View More Details
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Free & Easy Returns In Store or Online
Return this item within 90 days of purchase. Read Return Policy
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Product Details
  • Durable plastic frame for strength and performance
  • Paintable for a customized look
  • Recommended for pets weighing up to 40 lbs.
About This Product

If you struggle to make it home in time to let your four-legged friend out for potty breaks, the PetSafe Plastic Pet Door lets furry pals come and go on their schedule. The snap on closing panel allows you to control your pet's access and keep stray animals out of your home. Installing the pet door is a simple do-it-yourself project and you can paint the frame to match your door's existing color. With 4 sizes available, the durable plastic frame is designed for pets up to 220 lbs. PetSafe brand is here to help you and your pet live happy together.

  • ECONOMICAL PRICE: With 4 sizes available, the durable plastic frame is designed for pets up to 220 lbs.
  • FREEDOM FOR YOUR PET: The soft, flexible flap lets your pet come and go on their schedule
  • CONTROL YOUR PETS' ACCESS: The snap on closing panel allows you to control your pet's access and keep stray animals out of your home
  • DO-IT-YOURSELF INSTALLATION: Cutting template, detailed instructions and installation hardware included; fits interior and exterior people doors between 1/16 in. and 2 in. thick
  • MATCH YOUR HOME'S DESIGN: The paintable plastic frame allows you to match your door's existing color
  • U.S.-BASED CUSTOMER CARE: Let our pet product experts help; we're available Monday through Saturday to answer your questions at 1-800-845-3274
  • QUALITY GUARANTEED: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations for nearly 30 years; we help pets and their people live happy together
  • Return Policy
Product ID #: 203381346Internet #: 729849109674Model #: HPA11-10967
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Specifications

Dimensions: H 15 in, W 10.5 in, D 1.875 in

Dimensions

Door Thickness (In.)Max Thickness 2 InchProduct Depth (in.)1.875 in
Product Height (in.)15 inProduct Width (in.)10.5 in

Details

FeaturesLockable Flap/PanelLockable Flap/PanelYes
Maximum Pet Weight (lb.)40Pet Door Mount TypeDoor Mount
Pet Door Opening Width (in.) x Height (in.)8.125 x 12.25Pet Supplies Product TypePet Door Flap/Panel
Returnable90-DayTypePet Door

Warranty / Certifications

Manufacturer Warranty1 year limited
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Questions & Answers

39Questions
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Q:can this doggie door be installed
by|Feb 27, 2023
1 Answer
Answer This Question

A:  We offer professional services through Home Depot vetted third party companies. To get information on services offered in your area, please visit proreferral.com and the company selected should reach out to you and provide pricing and scheduling information. However if install is not available in your area through Home Depot is because no local company has registered with us.

by|Feb 28, 2023
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    Q:Can this door be installed in a wall
    by|Oct 15, 2022
    1 Answer
    Answer This Question

    A:  Thank you for your great question. This pet door is designed for installation through a standard door; however, with additional materials, you can install this door through a wall while constructing your own tunnel.

    by|Dec 13, 2023
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      Q:Is this door usable by small dogs and cats? Our smallest is a tiny 4 pound Yorkiepoo.
      by|Sep 26, 2022
      2 Answers
      Answer This Question

      A:  There are smaller sizes available

      by|May 18, 2023

        A:  Thank you for your question! The PetSafe Medium Plastic Pet Door is suitable for pets up to 40 lb.

        by|Sep 27, 2022
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          Q:Will this fit door opening 9x13
          by|Mar 3, 2022
          1 Answer
          Answer This Question

          A:  Thank you for your question, Connie! The cut-out for the medium Plastic Pet Door is a little larger than 9x13. Although you could certainly use it in this area, you would need to enlarge the cut-out a little bit first.

          by|Mar 4, 2022
            Showing 1-4 of 39
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            Customer Reviews

            3.9 out of 5
            • 3.9 out of 131 reviews
            • 74% recommend this product
            Filter by:
            Showing 1-10 of 131 reviews
            very hard to install on a hollow core metal door, might work better on a solid wood door. if your...
            very hard to install on a hollow core metal door, might work better on a solid wood door. if your door is not smooth and has an embossed design it doesn't fit correctly. block out cover will not stay on, had to attach with Velcro.
            by
            Response from PetSafe Brand ExpertJun 27, 2021
            We are sorry to hear that the Plastic Pet Door has failed to meet expectations. We would love a chance to speak with you directly to see how we might better improve your product experience. Please feel free to reach out to us directly at 1-800-732-2677. We are always happy to help! PetSafe
            • Verified Purchase
            This is the perfect pet door if you have a big and smaller dog. It is low enough for the Yorkie-p...
            This is the perfect pet door if you have a big and smaller dog. It is low enough for the Yorkie-poo to get through and yet high enough for my Greyhound to walk through without having to squat.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            It was better than expected. First, I was worried that it wouldn't be complete, and I would have...
            It was better than expected. First, I was worried that it wouldn't be complete, and I would have to buy more parts. Not true. It comes with the "inner" part that goes between the inside and outside frame. Some doors don't. This has everything you need. I actually bought it to go through a wall on my mobile home. The walls are only about 3 inches (wider than a door) but I added some longer screws, and it still works perfectly. A word of advice: Don't buy a doggie door that's too big. Get one smaller than you expect, and mount it a few inches from the floor. Dogs will step over it anyway, and as long as the top is just few inches above their shoulders, it will be perfect. Perfect fit = measure between top of dogs head and bottom of chest while standing, and add 3 inches (or less). If you have a "fattie", better measure across the chest and add an inch. I bought a small PetSafe 8.125 in. x 12.25 in. for my pug, and my son's golden retriever uses it too with no problems! I didn't expect it, but he squeezes through easily in 2 seconds or less. Another worry was uninvited pests (bugs, mice, etc.) No problem again. I sprayed some natural cedar oil spray (any essential oils should work and last long) and not a sign of any unwanted visitors. (Wait a few days before applying so as not to deter your pets.) It solves more than the potty problems. It's entertainment, too. (For them and me!) They love to sit on the outside stoop and just look around. I built a small 20' x 20' fenced area for their potty needs, off the back of the home, and a little stoop and steps going down. (I didn't want stinkies all over the yard!) They just LOVE the freedom of going in and out, in and out, in and out, and think they are going somplace exciting. Like taking a walk without the human. The only problem is that the dogs go in and out a million times a day, and sometimes just come in and sit and stare at the door like they can't believe it. I should probably buy a replacement just incase, but this one looks like it will last years. This is the first time I ever posted a review for anything. I am so happy with this product I just had to share! AND the price was better than I could find anywhere else. See picture.
            by
            • Verified Purchase
            • Recommended
            4 found this review helpful
            Dimensions not accurate
            Door looks to be of good quality but the dimensions on the website are not accurate. The outside dimensions of the door are 10 1/2" x 15" and the dimensions of the opening are 8 1/4" x 13 1/2" (the dimensions of the opening are even listed inaccurately on the box!)
            by
            • DIY
            • Recommended
            4 found this review helpful
            Excellent!!!
            Simple installation. Traced and cut out opening with jig saw and sandwiched the 2 pieces together using plastic screws.other than the plastic hardware , this is an excellent product.
            by
            • DIY
            • Verified Purchase
            • Recommended
            3 found this review helpful
            My Yorkies Love It
            Very pleased with this PetSafe plastic door. I have 2 yorkies less than 10 lbs each. They say the small door is the correct size. I think they are nuts. I bought the medium, up to 40 lb dog, which is the perfect size. I don’t think my dogs would use the smaller door. The box has a picture of a collie using this medium door. There is no way a collie can fit through this door. Buy the next bigger size than they say. I installed this door into my very cheap, back yard, storm door. The cut-out I framed with 1x2 furring strip for added support (on the inside) due to my flimsy storm door. Otherwise, every time the dogs would use the doggie door, it would wobble in & out from them pushing their heads into the flap. This is working out great. I just open my exterior house door, then the dogs go through the pet door, in the storm door, & out into the fenced in yard. For the first 2 days I taped the flap up so the dogs would get used to going in and out of this little doorway. They caught on quick. Then I dropped the flap down. One dog understood what to do as soon as I bumped her head against the flap a few times. The other dog took several bumps and a couple days. I did switch the screws with the size I needed. I don’t trust the plastic screws that come with the pet-door.
            by
            • DIY
            • Recommended
            12 found this review helpful
            Easy to install
            I put this in a hollow door and it took less than an hour. All you need is a drill and a jigsaw. Just trace the pattern and cut the hole out. The hardest part is trimming the plastic filler panels.
            by
            • DIY
            • Verified Purchase
            • Recommended
            6 found this review helpful
            by
            • Verified Purchase
            It was bought to replace a exsisting Pet safe door that I had. The quality of this one was much less then the older one. Older one had a nice metal frame which added to the durability of the first one. Also this one had different hole alignments for the bolts.
            by
            Response from PetSafe Brand ExpertSep 7, 2023
            We're sorry to hear this door was not to your preferences, Doug! It is crucial to mention that we do still have metal frame doors, and that it would be normal for this different model of door to not match your prior cutout, as all models of door do have different cutouts. We're so sorry for any misunderstanding.

            We would love to speak with you about this directly to see if there may be a better fit for your situation. So that we can do so, please reach out to us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST. PetSafe
            • Verified Purchase
            Installation went smoothly and it fits nicely. My dog (small standard poodle) can use it easily. I am pleased with the amount of outside air the swinging flap keeps out. The only problem is that it can't keep the dog out. The plastic cover is flimsy enough so that she can force it off from the outside.
            by
            Response from PetSafe Brand ExpertAug 23, 2023
            Thank you so much for sharing your feedback Shannon! PetSafe
            • Verified Purchase
            Showing 1-10 of 131 reviews