Hi,
Can't tell you how sorry we are for the frustration you've experienced.
Believe it or not, one of the primary drivers for Plasticplace was to eliminate exactly that - trash bag frustrations.
From the sounds of it, seems like you received a defective case of bags, or perhaps the wrong item altogether.
It would mean the world to us if you can reach out to plasticplace customer support so we can make this right for you, and ensure this is avoided for any others as well.
We look forward to hearing from you, and serving you in the future.
Sincerely.....