Hello, I know how frustrating it can be to receive bags that are not what you were expecting. After taking a look at your order, I see you purchased high-density bags.
Although high-density sounds like it is super strong and thick, it is not. High-density bags are thin and cannot handle anything sharp which is why they are recommended for use in offices and bathrooms where light trash such as paper and tissues are being disposed of.
If you were looking for a bag that is thicker and more puncture-resistant, you will need a low-density bag.
I would suggest item #T55120CL.