- Includes 6 hand painted realistically detailed logs
- Includes hookup, vermiculite, glowing ember fibers and lava rock
- Requires working flue
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Product Details
About This Product
Pleasant Hearth's vented gas log sets offer 6 of the most impressionable, realistic, and detailed logs for the modern consumer. These decorative logs simulate a natural wood burning fireplace without the hassle or mess of a real wood burning fireplace. Minimal assembly required, and very easy to install. Match light and natural gas ready; conversion to LP made possible with LP conversion kit (sold separately). Includes an accessories start-up kit (vermiculite, glowing ember fibers, and decorative lava rock). Optional accessories sold separately to get the most out of your new gas log set. Comes with a 2 year warranty.
Highlights
- Natural gas ready
- Dual burner provides 2 rows of flames for a more full looking fire
- 6 Hand-painted concrete logs inspired by nature provide some of the most realistic looking logs on the market
- Convertible to liquid propane using Pleasant Hearth Liquid Propane Conversion Safety Pilot Kit (sold separately)
- Heavy duty steel burner pan with 5/8-in grate
- Includes decorative lava rock to add realism and depth to your gas log fire
- Includes glowing ember fiber to resemble an authentic bed of ashes
- Includes vermiculite which spreads gas evenly throughout the burner pan for a more full flame pattern
- Shop all Pleasant Hearth fireplace logs here
- Shop all Pleasant Hearth products here
- Return Policy
- California residentssee Prop 65 WARNINGS
Product Information
Additional Resources
Shop All Pleasant HearthSpecifications
Log Size (In.): 18
Dimensions
Log Size (In.) | 18 |
|---|
Details
Features | Glowing Embers |
|---|---|
Fuel Type | Natural Gas |
Heat Output (BTU/hour) | 45000 |
Included | Gas Connection Kit, Log Grate, Vermiculite |
Material | Ceramic |
Product Weight (lb.) | 42 lb |
Returnable | 90-Day |
Style | Rustic |
Warranty / Certifications
Manufacturer Warranty | 2 Year Limited Warranty |
|---|
Questions & Answers
What is the depth of this piece?
Hi Lexi, thank you for your question. The Pleasant Hearth Willow Oak 18 in. Vented Gas Log Set has an approximate depth of about 15 inches. This means the fireplace opening should have at least about 15 inches of interior depth to properly accommodate the log set and burner assembly. If you need help confirming fireplace compatibility or installation requirements, please contact our customer service team at 877-447-4768 or email customerservice@ghpgroupinc.com . We’re here to help and appreciate your business. Thank you! - GHP Group
When installing, do I have to use the gas turn off fitting on the tube, if I already have a turn off built into the gas line on the fireplace?
Hello Debbie, Thank you for reaching out. Yes, when installing the Willow Oak 24 in. vented gas log set, the manual shutoff valve supplied with the log set must be used, even if there is already a shutoff valve built into the home’s gas line. The included shutoff fitting is part of the manufacturer-approved installation configuration and helps ensure proper control, serviceability, and compliance with safety standards. For safety reasons, we also recommend that installation be performed by a licensed gas professional to ensure the unit is installed correctly and in accordance with all applicable codes. For further information or installation guidance, please contact our knowledgeable customer service team at 877-447-4768 or email customerservice@ghpgroupinc.com . Thank you! – GHP Group.
Where is this made?
Hello Carol, Thank you for reaching out. The Willow Oak 30 in. Vented Gas Log Set is manufactured overseas. For detailed product support, guidance, or any questions regarding installation and operation, please contact our knowledgeable customer service team. You can reach us at 877‑447‑4768 or email customerservice@ghpgroupinc.com . We appreciate your business and look forward to serving you in the future. Thank you! – GHP Group.
I have propane, so I bought the Pleasant Hearth liquid propane Conversion Safety Pilot Kit. The professional installer told me the pilot light was too far from the gas and would not light and it was very dangerous. What can I do to make this work?
Hello Trish, Thank you for reaching out. For any questions or assistance with your Willow Oak 30 in. Vented Gas Log Set, please contact our knowledgeable customer service team. We are happy to provide product support and ensure your gas log set is operating safely and efficiently. You can reach us at 877-447-4768 or by email at customerservice@ghpgroupinc.com . We appreciate your business and look forward to assisting you. Thank you! – GHP Group
Does this set come with a remote? Or do you turn it on with the pilot?
Hello livy, this particular heater does not come with a remote. The pilot must ne manually lit. For further comprehensives information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
We already have a vented natural gas fireplace logs set up. Just need to replace the logs. Can we just use the logs out of this set?
Hello, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
Are the logs supposed to have the open holes in them?
Hello, some of the logs may have holes so that you can stack them in a sequential order. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
Our gas line comes into the fireplace on the left hand of the fireplace. Previous comments say they had difficulty changing to the left side and that it did not align properly. Has there been any design changes recently to correct this issue?
Hi Steve, Our Technical Support Team would be happy to assist you with looking into the technical aspects and installation of this unit as well as it's certifications; please reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group
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Compare Key Features
Product Snapshot | |||
|---|---|---|---|
Ideal for homeowners looking for realistic flames, ensuring authentic fireplace ambiance with natural gas. | Ideal for classic ambiance seekers, this log set offers 45, 000 BTUs and realistic hand-painted logs, ensuring a cozy and authentic fireplace experience. | Ideal for homeowners looking for a realistic wood-burning hearth experience, ensuring a warm ambiance with 55, 000 BTUs. | Ideal for homeowners looking for a realistic wood-burning hearth experience, ensuring a warm and classic ambiance. |
Heat Output | |||
45000 BTU | 45000 BTU | 55000 BTU | 55, 000 BTUs |
Log Size | |||
18 in. | 18 in. | 24 in. | 24 in. |
Number of Logs | |||
6 | 9 logs | ||
Fuel Type | |||
Natural Gas | Natural Gas | Natural Gas | Natural Gas |
Remote Control | |||
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