A: Hello, Capnbryan - Thank you for your question. We are always seeking to improve and adjusting to the demands of our customers but I cannot speak to what may happen in the future. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless Oscillating Multi-Tool (Tool Only). - Jewel
A: Good luck with that, I believe you have to mail the entire tool back to Richard, you are correct. It is a very disappointing tool bordering on garbage.
A: I haven't had opportunity to use it yet but Ridgid's warranty is very good on paper. If you haven't registered it yet you may still be able to on ridgidpower dot com. You will probably need proof of purchase, but you may be able to get that from Home Depot if you didn't hold onto the receipt.
A: I would go to https://www.ridgid.com/us/en/power-tools first. They have a three year warranty, or a lifetime warranty if you register with them. I think you should be in the window for registration.
A: Hello, Amos - Thank you for your interest in the 18V Brushless Cordless Oscillating Multi-Tool. I apologize for that inconvenience. The tool will need to go into a service center for repairs. You can locate a service center using the following link; https://www.ridgid.com/us/en/service-centers-repair Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel
|Name||18V Brushless Cordless Oscillating Multi-Tool Kit with 2.0 Ah MAX Output Battery and 18V Charger||ATOMIC 20-Volt MAX Cordless Brushless Oscillating Multi-Tool with (1) 20-Volt Battery 2.0Ah & Charger||20-Volt MAX Lithium-Ion Cordless Oscillating Tool Kit||ONE+ HP 18V Brushless Cordless Multi-Tool Kit w/ 2Ah HIGH PERFORMANCE Battery, Charger, & 16-Piece Multi-Tool Blade Set|
|Power Tool Features||LED Light,Variable Speed||LED Battery Indicator Light,Variable Speed||Variable Speed||Cushioned Grip,Keyless Blade Change,LED Light,Lock On Switch,Variable Speed|
|Voltage (volts)||18 V||20 V||20 V||18 V|
|Tool Only| Kit||Kit||Kit||Kit||Kit|
|Oscillations Per Minute (OPM)||20000||18,000||20000||20000|
|Battery Amp Hours||2 Ah||2 Ah||2 Ah||2 Ah|
|View Product||View Product||View Product||View Product|