Internet #

204697784

Model #

XG40T12HE40U0

Store SKU #

1000034940

Store SO SKU #

1001020882

Rheem

Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater

Name: Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater
Brand: Rheem
SKU: 1000034940
Price: 739 USD
Availability: InStock
Rating: 4.3865 (11057 reviews)

(11066)Questions & Answers (2045)

$739.00

Maintenance Free burner system – no filter to clean
CA, UT Residents – see disclaimer below before purchasing
Provides ample hot water for households with 2-4 people
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0 in stock

Product Details

The Rheem Performance Plus 40 Gal. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long-lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California and Utah Residents (Utah Effective 7/1/18): This Water Heater Does Not Meet Ultra LOW NOX (ULN) emissions requirements. Regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters, please refer to the maps below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model
Delivers 84 Gal. of hot water in the first hour
12-year limited warranty on tank and parts for your convenience
3-year in home labor warranty for peace of mind
0.65 uniform energy factor indicates an energy efficient water heater
Maintenance free - no filter to clean or replace
Push button ignition system simplifies the startup process
Designed for easy replacement of your existing water heater
Rated for installations up to 10,200 ft.
Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
Meets 2015 NAECA Standards

Click here for more information on Electronic Recycling Programs
Return Policy
California residents

Additional Resources

From the Manufacturer

Questions & Answers

Q:Can it be changed over to propane?

by|Jun 1, 2023

0 Answer

Answer This Question

Q:Ef rating on Rheem performance platinum gas water heater

by|May 30, 2023

1 Answer

Answer This Question

A: Hello DFitzhugh, the uniform energy factor is .65.

by|May 30, 2023

Q:Can tank be transported horizontally? Customers say YES, Rheem says NO, void warranty, I paid $55 to have it delivered and they layed it Down, by UPS from MD. to MI.

by|May 30, 2023

1 Answer

Answer This Question

A: Hello Duckster, it is not recommended for the unit to be transported laying down as it might damage internal parts.

by|May 30, 2023

Q:I looked through all 1000+ questions to find all answers related to transporting of tank laying down, customers said YES, but every time Rheem said NO, it would damage and void warranty. So I paid $55 it delivered by UPS, and they layed it down from MD.

by|May 30, 2023

1 Answer

Answer This Question

A: Hello Duckster, it is not recommended for the unit to be transported laying down as it might damage internal parts.

by|May 30, 2023

Customer Reviews

4.4 out of 5

(11,066)

4.4
out of 11,066 reviews
83% recommend this product

7635

1997

350

247

837

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Showing 1-10 of 11,066 reviews

May 18, 2023

It works

So far it's working like it should. We installed it ourselves and had no problems.

Hi,

Thank you for this 5-star review. We are glad that installation of your new water heater has presented no problems for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Verified Purchase

May 1, 2023

Less than one year

Purchase May 2022 and it started turning off. We turned back on and then again. It’s doing it more often. Had plumbers come over to repair. They won’t even touch this brand because they don’t work and recommended to replace it to a different brand.

Hi,

Thank you for this review. We apologize for the inconvenience you have experienced because of the performance of your water heater and hope the issue has been resolved. The water heater that you have reviewed includes a 6-year parts and tank warranty, as well as a 1-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Derius rheem

2 found this review helpful

Apr 14, 2023

Rheem to the rescue.

After my builders grade AO Smith decided to give up early January, I went looking for a reliable replacement. Did my research and selected the Performance Plus. Easy installation in . Worked right out the box. Had a little water leak from the hose connection. No fault of Rheem. Made small adjustments to the exhaust. Hot water in minutes. Hopefully this will last up to 20 years like my builders unit. Highly recommended for the value, easy of installation/operation, performance and looks.

Hi,

Thank you for this 5-star review. We are glad that installation of your new water heater was simple and easy for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Recommended

1 found this review helpful

Mar 25, 2023

faulty drain valve

Cheap plastic drain valve! Busted and caused flooding in the entire house. Broke when not home.

Hi,

Thank you for this review. We apologize for the inconvenience you have experienced because of the drain valve on your water heater. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year full in-home labor warranty. For assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty and service options available to you.

Derius rheem

3 found this review helpful

Mar 19, 2023

Rheem makes junk

I bought a Rheem 40 gallon gas hot water heater less then five years ago. A few weeks ago I noticed it is rusted out. It is still under warranty but the warranty is basically worthless. Rheem is a piece of garbage in a box. Do not buy!!

Hi Damion,

Thank you for this review. We apologize for the inconvenience that you have experienced because of the apparent rust condition on your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage for your water heater.

Derius rheem

6 found this review helpful

Mar 15, 2023

Doing the job. We did install a Grundfos circulator...

Doing the job. We did install a Grundfos circulator to have “instant” hot water in the bathroom farthest from the hot water tank.

Hi Ben,

Thank you for this 5-star review! We are glad that your new water heater is getting the job done for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

Derius rheem

Verified Purchase

1 found this review helpful

Mar 4, 2023

Do not buy!

I am property manager for 72 units, we had 2 of the Rheem water heaters quit working after 2 years! They are sending a part out to repair it, and wanted me to pay $30 to expedite the part (I didn’t pay )Why should I have to pay for their shoddy equipment? Save your money and buy another brand! First was purchased on 10/12/2020 and had to be replaced on 03/04/2022; second one was purchased 12/15/2020 and quit working on 02/27/2023! Still waiting on the part 03/232/23

Hi Sandra,

Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

Derius rheem

9 found this review helpful

Feb 25, 2023

Leak on bottom of tank.

I installled this water heater on Saturday. Easy enough to install etc. A couple days later the tank started leaking from the bottom. I called Rheem and they said I had to return the unit and replace it at the place I bought it. I’m going to replace this unit but with another brand with better customer service. They did not care at all that they sold a broken water heater and put everything on me to rememdy the situation.

Hi,

Thank you for this review. We apologize for the inconvenience you have experienced because of the leak on your water heater and hope the issue has been resolved. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Derius rheem

14 found this review helpful

Feb 15, 2023

Hot and consistent

Water heats very quickly and stays at consistent temperature. It also has an easy knob to adjust temperature or set in vacation mode.

Hi Liv,

Thank you for this 5-star review! We are glad that you are enjoying your new water heater. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

Derius rheem

Verified Purchase

Recommended

1 found this review helpful

Feb 15, 2023

So far so good

Replaced a 22 yr. old Rheem 50 Gal. Tall that was still working. Easy installation. So far so good.

Hello,

Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater!

Isaiah rheem

Verified Purchase

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Internet #

204697784

Model #

XG40T12HE40U0

Store SKU #

1000034940

Rheem