Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater
$169900
Limit 3 per order
- Hybrid electric heat pump saves up to $315 in annual energy costs
- Built-in WiFi enables control and monitoring at home or away
- Provides ample hot water for homes with 3+ bathrooms / 3-5 people
- View More Details
Product Details
Specifications
Questions & Answers
1220Questions
Q:Is it necessary to check and replace the anode? If so, how often and how is it accessed?
by|May 26, 2023
0 Answer
Q:What is the AHRI number for this model?
by|May 26, 2023
1 Answer
Q:We have a 15 year old 80 gallon tank in a little "closet" in our courtyard (the system will not let me upload the pictures). Can this unit work efficiently in this enclosure? The door is vented. BTW, we live in Hawaii.
by|May 23, 2023
1 Answer
Q:How much power does the compressor actually use? (I don't need to know that the unit requires a 30-amp breaker for the resistance heaters -- I want to know what the actual power (or amperage) draw is for the compressor ALONE.
by|May 23, 2023
1 Answer
Showing 1-4 of 1,220
May 27, 2023
Hybrid hot water heater.
Works great easy to install saving me money right off the bat.
by
Apr 29, 2023
Better than oil !
I have a wantless oil boiler for domestic hot water and base board heat. I was tired of spending money on oil throw out the summer and where I live the electric bill is dirt cheap since we have our own plant. Regular electric water heaters are cheap to buy but expensive to operate. The initial cost plus $500 rebate I got for this item was a no brainer! I currently use 2-3kw per day. It’s been running for 2 weeks and barely 1in of water in my bucket. Slow to initial heat up but great otherwise!
by
Response from RheemMay 4, 2023
Hi,
Thank you for this 4-star review. We are glad that your new water heater is a savings perk for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Thank you for this 4-star review. We are glad that your new water heater is a savings perk for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Apr 21, 2023
Greatest investment
Absolutely love this hot water heater. The energy savings along with cost and return on investment was by far well worth it. Yes it cost a bit more upfront but it pays for itself with the energy savings and the rebates from utility company and tax incentive. Completely satisfied with the purchase and I would tell everyone who’s looking for a new heater and on the fence about what to get, get this. I did the research web wide, consumer reports and website and Rheem is the way to go.
by
Response from RheemApr 21, 2023
Hi Anish,
Thank you for this 5-star review. We are glad that your new water heater is a great investment for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Thank you for this 5-star review. We are glad that your new water heater is a great investment for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Mar 18, 2023
Very noisy
I’m actually considering throwing this out and buy the A O Smith hybrid water heater. I have had this running for around 4 months and it is extremely noisy at 65 decibels, it should be around 45 decibels. I am going to contact Rheem to see if they have come up with a fix and if not I’ll probably have to do something else. It does work good. It’s just really loud.
by
Response from RheemMar 21, 2023
Hi,
Thank you for this review. We apologize for the inconvenience that you have experienced because of the noise level of your water heater. The water heater that you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with service options, and warranty coverage for your water heater.
Derius
Thank you for this review. We apologize for the inconvenience that you have experienced because of the noise level of your water heater. The water heater that you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with service options, and warranty coverage for your water heater.
Derius
Mar 13, 2023
So far, so good.
Install was fairly straight forward. I’m eager to see if the hyped efficientcy equates into real savings. I’m a little concerended on how long it took the WH to recover to a full tank of hot water after a shower but like many have stated in various Youtube videos there is a degree of programability and tuning that needs to take place to reach full potential. That is currently a work in in progress.
by
Response from RheemMar 15, 2023
Hi Bill,
Thank you for this 5-star review! We are glad that you are looking forward to the potential savings your new water heater will provide. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! We are glad that you are looking forward to the potential savings your new water heater will provide. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Mar 2, 2023
Broken from the start!
We just installed a brand new Rheem hybrid water heater, purchased from Home Depot. That same Sat. night, the alarm kept going off and giving us code A004.
I called a Rheem tech Monday morning and he had me push some buttons and read him some numbers…he ended up Fed-Exing us 3 new thermistors (although the unit has 4), a YouTube video, and a diagram which doesn’t really match our unit. My husband just spent about an hour replacing the wires and now we have 3 alarm codes! I’m beyond frustrated.
by
Response from RheemMar 6, 2023
Hi,
Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 10-year parts and tank warranty, as well as a 1-year labor warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 10-year parts and tank warranty, as well as a 1-year labor warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Mar 1, 2023
Works as expected but you will need to rework supply lines if you're replacing a traditional unit.
Unit works as expected, just waiting to see if energy savings is as promised. It's been installed for almost a month and definitely produces hot water. Just got Econet up and running a few days ago thank to their tech support line. I had to add a wifi extender unit in order for it to link up and it does now. I like the info and controls the app provides.
by
Response from RheemMar 4, 2023
Hi Bill,
Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Feb 15, 2023
Hybrid Water Heater - excellent purchase
WiFi set up is not intuitive. Might have to watch a YouTube video to figure it out. Otherwise, completely satisfied with unit delivery to house and operation after installed. If you've never had a hybrid water heater, this is basically a heat pump and regular water heater. It is bottom fed, so code requirements include an air gap and condensate drain line similar to your HVAC unit. Phone app allows you to set schedules or change from economy to high demand with a touch of a button. Easy to use. Supposed to save 30% in energy per year. Local utility and Federal tax rebates available, too.
by
Response from RheemFeb 24, 2023
Hi,
Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Feb 5, 2023
Best Energy Upgrade We've Done
This is one of the best home upgrades we have done in the past several years. We installed new triple pane windows and although we love them, didn't see any discernible difference in our electric bill. Same with LED lighting, energy star appliances, etc. After installing this water heater our bill dropped by nearly $100 per month. On top of that, during the summer it does a great job of cooling and drying the air in our basement and has kept the area nice and dry (and mold free). Recommended!
by
Response from RheemFeb 8, 2023
Hello,
Thank you for choosing Rheem Water Heating for your home and we appreciate you taking time to write this review! We are happy to hear you are enjoying the energy saving benefits of this Hybrid Water Heater!
Isaiah
Thank you for choosing Rheem Water Heating for your home and we appreciate you taking time to write this review! We are happy to hear you are enjoying the energy saving benefits of this Hybrid Water Heater!
Isaiah
Feb 2, 2023
Getting random error code after 1 month use
Its saves electricity bill but it might end up cost more.
After 1 month use I'm getting A125 and A126 code.
Looks like something stuck, it just keep heating up until it error out.
Had to turn off power for 5 mins in order to clear the alarm.
I'm not sure how long this unit will last.....
by
Response from RheemFeb 14, 2023
Hi Joe,
Thank you for taking the time to leave this review. We apologize for the inconvenience you have experienced because of the performance of your water heater and hope the issue has been resolved. The water heater you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for taking the time to leave this review. We apologize for the inconvenience you have experienced because of the performance of your water heater and hope the issue has been resolved. The water heater you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
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