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Gladiator 50 Gal. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff
  • Rheem
  • Model XE50M12CS55U1
  • Internet #309627116
  • Store SO SKU #1004435740

Gladiator 50 Gal. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff

Discontinued Model:

Internet #205810439

Model # XE50M12EC55U1

Store SO SKU #1001230759

0020352644448

Rheem Discontinued

Performance Platinum 50 Gal. Medium 12 Year 5500/5500-Watt Elements Mobile Alert Compatible Electric Tank Water Heater

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Product Overview

The Rheem Performance Platinum 50 Gal. 12-Year Tank Electric Water Heater - Mobile Alert Compatible is a great investment and value. It offers energy savings and a 6-year longer warranty period. Plus, it includes features like Leak Detection and Wi-Fi/smart home compatibility for added peace-of-mind and flexibility. Provides ample amount of hot water for households with 3 to 5 people.
  • Cost savings: saves energy costs with energy saver and vacation modes
  • Mobile alerts for peace-of-mind: leak detection alerts and other notifications are sent straight to your mobile device so you dont have to worry about your water heater (required Wi-Fi kit sold separately)
  • Easy to adjust and view status: set modes, adjust temperature and view system status information from your mobile device (required Wi-Fi kit sold separately) or from the water heaters built-in screen
  • Great investment and value: warranty is six years longer and the water heater includes added features
  • Reliable hot water: delivers 63 gallons of hot water in the first hour making it ideal for 3-5 person households or homes with 3+ bathrooms
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup
  • Longer lasting: designed with premium components, like our stainless steel elements and backed by a 12-year warranty with 3-year in-home labor warranty
  • Wi-Fi and smart home compatible: EcoNet enabled for use from home or on-the-go with the Wi-Fi kit (sold separately) and free EcoNet app
  • A reliable hot water solution from Rheem, the global leader in water heating
  • Designed for durability: choose a water heater that will last

    Rheem performance platinum electric water heater

  • Delivers saving and efficiency: consider both initial cost and lifetime savings

    Rheem performance platinum electric water heater

  • Built for simplicity: easy to install and easy to maintain

    Rheem performance platinum electric water heater

  • Enough hot water: choose a water heater that meets the highest demands of your household

    Rheem performance platinum electric water heater

  • Included features: get more from your water heater

    Rheem performance platinum electric water heater

  • Can't see the graphics above, visit us on a computer or tablet
  • Call 1-855-400-2552 before noon for same-day service in most areas or Visit our Water Heater Installation page for more information.



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

Model #: XE50M12EC55U1
Internet #: 205810439

The Rheem Performance Platinum 50 Gal. 12-Year Tank Electric Water Heater - Mobile Alert Compatible is a great investment and value. It offers energy savings and a 6-year longer warranty period. Plus, it includes features like Leak Detection and Wi-Fi/smart home compatibility for added peace-of-mind and flexibility. Provides ample amount of hot water for households with 3 to 5 people.

  • Cost savings: saves energy costs with energy saver and vacation modes
  • Mobile alerts for peace-of-mind: leak detection alerts and other notifications are sent straight to your mobile device so you dont have to worry about your water heater (required Wi-Fi kit sold separately)
  • Easy to adjust and view status: set modes, adjust temperature and view system status information from your mobile device (required Wi-Fi kit sold separately) or from the water heaters built-in screen
  • Great investment and value: warranty is six years longer and the water heater includes added features
  • Reliable hot water: delivers 63 gallons of hot water in the first hour making it ideal for 3-5 person households or homes with 3+ bathrooms
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup
  • Longer lasting: designed with premium components, like our stainless steel elements and backed by a 12-year warranty with 3-year in-home labor warranty
  • Wi-Fi and smart home compatible: EcoNet enabled for use from home or on-the-go with the Wi-Fi kit (sold separately) and free EcoNet app
  • A reliable hot water solution from Rheem, the global leader in water heating
  • Designed for durability: choose a water heater that will last

    Rheem performance platinum electric water heater

  • Delivers saving and efficiency: consider both initial cost and lifetime savings

    Rheem performance platinum electric water heater

  • Built for simplicity: easy to install and easy to maintain

    Rheem performance platinum electric water heater

  • Enough hot water: choose a water heater that meets the highest demands of your household

    Rheem performance platinum electric water heater

  • Included features: get more from your water heater

    Rheem performance platinum electric water heater

  • Can't see the graphics above, visit us on a computer or tablet
  • Call 1-855-400-2552 before noon for same-day service in most areas or Visit our Water Heater Installation page for more information.



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
The Rheem Performance Platinum 50 Gal. 12-Year Tank Electric Water Heater - Mobile Alert Compatible is a great investment and value. It offers energy savings and a 6-year longer warranty period. Plus, it includes features like Leak Detection and Wi-Fi/smart home compatibility for added peace-of-mind and flexibility. Provides ample amount of hot water for households with 3 to 5 people.
  • Cost savings: saves energy costs with energy saver and vacation modes
  • Mobile alerts for peace-of-mind: leak detection alerts and other notifications are sent straight to your mobile device so you dont have to worry about your water heater (required Wi-Fi kit sold separately)
  • Easy to adjust and view status: set modes, adjust temperature and view system status information from your mobile device (required Wi-Fi kit sold separately) or from the water heaters built-in screen
  • Great investment and value: warranty is six years longer and the water heater includes added features
  • Reliable hot water: delivers 63 gallons of hot water in the first hour making it ideal for 3-5 person households or homes with 3+ bathrooms
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup
  • Longer lasting: designed with premium components, like our stainless steel elements and backed by a 12-year warranty with 3-year in-home labor warranty
  • Wi-Fi and smart home compatible: EcoNet enabled for use from home or on-the-go with the Wi-Fi kit (sold separately) and free EcoNet app
  • A reliable hot water solution from Rheem, the global leader in water heating
  • Designed for durability: choose a water heater that will last

    Rheem performance platinum electric water heater

  • Delivers saving and efficiency: consider both initial cost and lifetime savings

    Rheem performance platinum electric water heater

  • Built for simplicity: easy to install and easy to maintain

    Rheem performance platinum electric water heater

  • Enough hot water: choose a water heater that meets the highest demands of your household

    Rheem performance platinum electric water heater

  • Included features: get more from your water heater

    Rheem performance platinum electric water heater

  • Can't see the graphics above, visit us on a computer or tablet
  • Call 1-855-400-2552 before noon for same-day service in most areas or Visit our Water Heater Installation page for more information.



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

Model #: XE50M12EC55U1
Internet #: 205810439

The Rheem Performance Platinum 50 Gal. 12-Year Tank Electric Water Heater - Mobile Alert Compatible is a great investment and value. It offers energy savings and a 6-year longer warranty period. Plus, it includes features like Leak Detection and Wi-Fi/smart home compatibility for added peace-of-mind and flexibility. Provides ample amount of hot water for households with 3 to 5 people.

  • Cost savings: saves energy costs with energy saver and vacation modes
  • Mobile alerts for peace-of-mind: leak detection alerts and other notifications are sent straight to your mobile device so you dont have to worry about your water heater (required Wi-Fi kit sold separately)
  • Easy to adjust and view status: set modes, adjust temperature and view system status information from your mobile device (required Wi-Fi kit sold separately) or from the water heaters built-in screen
  • Great investment and value: warranty is six years longer and the water heater includes added features
  • Reliable hot water: delivers 63 gallons of hot water in the first hour making it ideal for 3-5 person households or homes with 3+ bathrooms
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup
  • Longer lasting: designed with premium components, like our stainless steel elements and backed by a 12-year warranty with 3-year in-home labor warranty
  • Wi-Fi and smart home compatible: EcoNet enabled for use from home or on-the-go with the Wi-Fi kit (sold separately) and free EcoNet app
  • A reliable hot water solution from Rheem, the global leader in water heating
  • Designed for durability: choose a water heater that will last

    Rheem performance platinum electric water heater

  • Delivers saving and efficiency: consider both initial cost and lifetime savings

    Rheem performance platinum electric water heater

  • Built for simplicity: easy to install and easy to maintain

    Rheem performance platinum electric water heater

  • Enough hot water: choose a water heater that meets the highest demands of your household

    Rheem performance platinum electric water heater

  • Included features: get more from your water heater

    Rheem performance platinum electric water heater

  • Can't see the graphics above, visit us on a computer or tablet
  • Call 1-855-400-2552 before noon for same-day service in most areas or Visit our Water Heater Installation page for more information.



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Compare Similar

Compare Similar Products
Brand Rheem Rheem Rheem Rheem
Name Performance 30 Gal. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Performance 30 Gal. Short 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Performance Platinum 50 Gal. Medium 12 Year 5500/5500-Watt Elements Mobile Alert Compatible Electric Tank Water Heater Performance Platinum 65 gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater
Price
$367.57
$429.00
$627.15
$1,749.00
Ratings (3340) (1519) (1120) (647)
Wattage (watts) 4500 4500 5500 5000 W
Product Width (in.) 20.25 19.75 22.25 24.25 in
Water Heater Features Overheat Protection,Temperature Pressure Relief Valve Overheat Protection,Temperature Pressure Relief Valve Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile Medium Short Medium Tall
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
22.25
Product Height (in.)
48
Product Width (in.)
22.25
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Amperage (amps)
22.92 A
Application Type
Residential
Finish Family
Gray
First Hour of Delivery (gallons/hr)
63
Fuel Type
Electric
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
90
Nominal Tank Capacity (gallons)
50
Product Weight (lb.)
127lb
Rated Tank Capacity (gallons)
45
Required Volt Connection
240 volt
Returnable
90-Day
Tank Lining Material
Glass
Tank Warranty
12 Year
Uniform Energy Factor
0.93
Water Heater Features
Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve
Water Heater Profile
Medium
Wattage (watts)
5500
Wattage (watts)
5500

Warranty / Certifications

Certifications and Listings
1-UL Listed
Labor Warranty
3 Year
Part Warranty
12 Year

Specifications

Dimensions

Product Depth (in.)
22.25
Product Height (in.)
48
Product Width (in.)
22.25
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Amperage (amps)
22.92 A
Application Type
Residential
Finish Family
Gray
First Hour of Delivery (gallons/hr)
63
Fuel Type
Electric
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
90
Nominal Tank Capacity (gallons)
50
Product Weight (lb.)
127lb
Rated Tank Capacity (gallons)
45
Required Volt Connection
240 volt
Returnable
90-Day
Tank Lining Material
Glass
Tank Warranty
12 Year
Uniform Energy Factor
0.93
Water Heater Features
Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve
Water Heater Profile
Medium
Wattage (watts)
5500
Wattage (watts)
5500

Warranty / Certifications

Certifications and Listings
1-UL Listed
Labor Warranty
3 Year
Part Warranty
12 Year

Questions & Answers

How much does Home Depot charge to install?

How much does Home Depot charge to install?
Asked by: Mike44nh
It's always about your plumber, Leo, stop about the plumber already.
Answered by: Lion
Date published: 2019-02-18

What size circuit breaker do you need?

What size circuit breaker do you need?
Asked by: REM
A 2 pole 60 amp breaker with 4 gauge wire will take care of the total wattage with safety to spare in case the unit malfunctioned and both elements came on at once. However they are designed so only one element comes on at a time so that being the case a 2 pole 30 amp breaker with 10 gauge wire will suffice. If a new installation then it's better to use the 60 amp with 4 gauge wire in case of future upgrades like tank less etc.
Answered by: hairyman1
Date published: 2019-02-16

does this heater need to be vented?

does this heater need to be vented?
Asked by: jeff
No. Mine is in a closet. That is why electric is so nice. No venting.
Answered by: Scooper
Date published: 2018-12-18

Is there a battery back up for the temp setting? Not that this is needed as long as its not a pro...

Is there a battery back up for the temp setting? Not that this is needed as long as its not a problem when the power goes out. we live in a rural area where we do have frequent power outages. Also, this unit would be in our guest house and we typically turn it off at the breaker when not needed. so I'm just wondering if I can still do this with this unit.
Asked by: Dan
we have had several power outages since installing ours and the temperature stays where its set as does the mode of operation. i.e. eco mode.
Answered by: akewldewd
Date published: 2018-11-29
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Customer Reviews

Performance Platinum 50 Gal. Medium 12 Year 5500/5500-Watt Elements Mobile Alert Compatible Electric Tank Water Heater is rated 4.3 out of 5 by 1120.
Rated 1 out of 5 by from Started out with a Rheem Performance Electric 40 gallon water heater. Installed as instructed. We... Started out with a Rheem Performance Electric 40 gallon water heater. Installed as instructed. Went in easy, but I am handy. Less than a year later, it developed a leak. Called Rheem 800 number and was issued a claim number. Took water heater back to Home Depot with claim number and they issued me credit for the water heater. Obviously, I still needed one, so I upgraded to this Performance Platinum model. 6 months later the lower heating element burned out. I replaced the element myself for $18. Inspecting the old element showed where it had bulged from a crack in the coating and shorted through the tank. Guess how I found out where it shorted..... Maybe I got a "lemon" the first time, but the second clearly showed poor parts. If I could have gone to a plumbing supply store and bought a different brand, I would have but they are wholesale only around me. Summation: Had problems with Rheem product and they had no problem trying to make it right. That being said, I would not recommend this water heater.
Date published: 2019-01-06
Rated 1 out of 5 by from Junk Installed this unit and would only give five minutes of hot water. Called Rheem and was told digital panel was bad so they sent a new one. Guess what,turned on electric and this one (# 2) just flat shorted out. Called Rheem, they said they would send a new one (#3). Guess what, same issue as # 1, only five minutes of hot water, So called Rheem again. They said lower element and lower thermostat were bad so they sent those parts,.Installed parts and you guessed it, five minutes of hot water. .After more calls to Rheem, they said they would send a tech to fix it. Two and a half days later, no tech ever called or came. Took unit back to Home Depot and got store credit and bought model with no digital controls. So far so good. I would stay away from this model as other reviewers have stated. I'm sorry Home Depot but these models should not be on your shelves as they are WELL KNOWN problems. Be surprised if you print this review as you rejected my last one. Total piece of garbage,
Date published: 2016-06-27
Rated 1 out of 5 by from 1 star review because out of the box on a brand new water heater I'm getting error A114, error A1... 1 star review because out of the box on a brand new water heater I'm getting error A114, error A104, error A104, error A101, error A100. Rheem support says the first code means it is defective and needs to be returned to home depot. That's several hours of my time wasted on the install, several more hours wasted on draining, disconnecting, returning, exchanging this heater to home depot. Then I have to waste more hours installing the new heater. Oh wait I have to rent a truck to return the first heater and now I drive to a different store to pick up the new one because the first store doesn't have it in stock. Awesome. 1 star. Thumbs down. Horrible quality control if this thing is busted beyond repair right out of the box. How hard is it to fix a water heater? My time and labor wrapped up in this is more than the cost of this water heater. Rheem made no offer to rectify this issue or compensate me for their problem. All they offered was me for to exchange it at home depot.
Date published: 2016-10-25
Rated 4 out of 5 by from works so far I bought this 40 gallon Rheeem water heater to replace a Reliance water heater that I had installed in 1998. The installation was quite simple, as the wiring and plumbing all lined up quit similarly. The unit was easy to set, and heated the water very quickly. So far so good. My main complaint is about the poor packaging of the unit from the factory. There is absolutely no padding around the tank body, just a cardboard cover over the control panel and a cardboard cutout over the top fittings. Oh, and a plastic bag over the whole unit. The carton I received from HD had a minor scuff on one of the edges, but the tank had a large dent in it's side. Come on! How much could it cost to toss a few foam or cardboard panels in to protect the product? I would have returned it, but it's not easy for a 70 year old guy to be dragging the thing up the cellar stairs by himself. Fortunately the heater seems to work properly despite it's injury. Hopefully it will continue to do so.
Date published: 2015-07-15
Rated 1 out of 5 by from Stay Away Worked fine for 7 months. Started shutting down with error message. Called Rheem, no warranty service techs available. Called Home Depot, no warranty service techs available. I called Rheem back and they sent a part for me to change. Same problem. Called Rheem, they sent another part for me to change. Same problem. Called Rheem, you guessed it, different part same result. After replacing three parts due to incorrect tech support diagnosis, I returned the unit. A twelve year warranty with three years in home repair is useless if there are no Rheem service personnel available in your area. I spent about three hours replacing parts that didn't correct the failure. Our family had no hot water for about a month. Then, I had to uninstall unit to return to store, another hour. In the short time I had this unit, the price went up about $50.00. Some how it cost me $71.00 to replace unit with same exact model. Any reimbursement for my troubles would be appreciated, although I won't hold my breath waiting.
Date published: 2015-12-12
Rated 1 out of 5 by from Burnt Wires, Disappointing Warranty I'd give this unit 0 stars if I could. The wires burnt in the junction box at the top of the water heater. Rheem said it was authorized for replacement under the warranty, just drain and take it back to Home Depot. The Rheem customer service staff never explained that we would be given the depreciated value of the unit, and that we would be responsible for the difference. Why pay extra for a model with a 12/3 warranty if that doesn't provide complete cost coverage for a manufacturers defect? I also learned the previous model number of this water heater had a recall for burning wires. I'm not confident the manufacturer has resolved the electrical issues in this model. It also was not more efficient than the standard unit in terms of electrical cost, and the wifi system was very weak and didn't always work.
Date published: 2019-08-11
Rated 2 out of 5 by from I had heard that this product sometimes had bad electronic control modules, but I wanted the 12 y... I had heard that this product sometimes had bad electronic control modules, but I wanted the 12 year tank warranty. So I bought it hoping I would be lucky. I was not. The control module was defective on arrival, turning the heat on and off like a ghost. In fairness to Rheem, I did call and they walked me through some diagnostics and promised to Fedex a replacement by overnight. Still, I had to spend a lot of my time chasing down the problem, getting the diagnostics done, and so on. I am also a good electrical/mechanical tech, and some of the diagnostics (continuity test on the heating elements) would have been beyond many DIY people. I was lucky to have a digital multimeter. I just wish that manufacturers would skip the needless digital junk and just build a solid unit with traditional (and very reliable) mechanical controls. The digital control really adds no value and does add more things to fail. Give me good basic functionality and reliability, PLEASE.
Date published: 2017-03-26
Rated 1 out of 5 by from Never buy a Rheem water heater! We bought a 50 gallon rheem water heater in 2014. We were impre... Never buy a Rheem water heater! We bought a 50 gallon rheem water heater in 2014. We were impressed with the 12 year warranty. WHAT A JOKE!!! We recently had a problem with our water heater; called Rheem & they sent out a repairman. After trying to sell us all kinds of things we didnt need because it "wasn't up to code", I called our licensed plumber who quickly verified that everything was fine. Rheem allowed us to use our own plumber and instructed us to send in proof of payment by the plumber with a promise to reimburse us. I followed all instructions and waited the mandated 3-6 weeks for our check. It never arrived. I called eight times over the past month to find out where our check was and the customer service number is now always busy. Try for yourself and see: 866-279-4566. Home Depot customer service agent Cornelia finally got involved and offered a work around solution. Kudos to Home Depot, BUT dont believe in Rheems warranties!!!!
Date published: 2018-01-16
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