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Internet # 204697785

Model # XG50T12HE40U0

Store SKU # 1000034941

Store SO SKU #1001020883

Performance Platinum 50 Gal. Tall 40,000 BTU Natural Gas Water Heater with 12-Year Warranty

$839.00
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  • Platinum design provides long-lasting tank protection
  • 50-Gallon tank provides hot water for households with 3-5 people
  • Restricted in CA and UT ā€“ see disclaimer below
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Product Details

About This Product

The Rheem Performance Platinum 50 Gal. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

Highlights

  • California and Utah Residents (Utah Effective 7/1/18): This Water Heater Does Not Meet Ultra LOW NOX (ULN) emissions requirements. Regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters, please refer to the maps below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model
  • Delivers 77 Gal. of hot water in the first hour
  • 12-year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.64 uniform energy factor indicates an energy efficient water heater
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Designed for easy replacement of your existing water heater
  • Rated for installations up to 8,500 ft.
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
    Ā see Prop 65 WARNINGS

Product Information

Internet # 204697785

Model # XG50T12HE40U0

Store SKU # 1000034941

Store SO SKU #1001020883

Specifications

Dimensions: H 59.25 in, W 21.5 in, D 21.5 in

Dimensions

Product Depth (in.)

21.5 in

Product Height (in.)

59.25 in

Product Width (in.)

21.5 in

Tank Valve Size (in.)

0.75 in

Vent diameter (in.)

3 in

Water Connection Size (in.)

3/4 in

Details

Application Type

Residential

BTU Rating

40000

Efficiency Level

High

Finish Family

Gray

First Hour of Delivery (gallons/hr)

77

Fuel Type

Gas

Gas Connection Size

1/2 in

Gas Type

Natural Gas

Household Size

3-5

Indoor/Outdoor

Indoor

Maximum Temperature (F)

160 F

Minimum Temperature (F)

45 F

Nominal Tank Capacity (gallons)

50 gal

Pack Size

1

Product Weight (lb.)

165 lb

Rated Tank Capacity (gallons)

50 gal

Recovery Rate at 90F Rise (gallons/hour)

40.4

Returnable

90-Day

Tank Lining Material

Glass

Tank Warranty

12 Year

Uniform Energy Factor

0.64

Vent Type

Atmospheric

Water Connection Location

Top

Water Heater Features

Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Tall

Water Heater Type

Gas

Warranty / Certifications

Certifications and Listings

CSA Certified, FVIR Certified

Labor Warranty

3 Year

Part Warranty

12 Year

Questions & Answers

966Questions
caret
Q:I don't see this model XG40T12HE40U0 on the Rheem website; is it still valid? what is the manufacture date?
by|Sep 8, 2024
0 Answer
Answer This Question
caret
Q:Does the water heater have 1 inch inlet and outlet nipples?
by|Sep 6, 2024
0 Answer
Answer This Question
caret
Q:do all models have a top T/P connection
by|Sep 4, 2024
1 Answer
Answer This Question

A:Ā  Mike, The model you have inquired on has a side relief valve connection. If you have additional questions for this model, or to learn more information on this model or others, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Derius

by|Sep 8, 2024
    1 found this answer helpful
    caret
    Q:Will work with the kind of gas used on my zip code 33010 ?
    by|Sep 4, 2024
    1 Answer
    Answer This Question

    A:Ā  Hi, The model you have inquired about uses natural gas to operate. Please verify that the area you currently live in has natural gas utility services. Derius

    by|Sep 5, 2024
      Showing 1-4 of 966

      Customer Reviews

      4.4 out of 5

      • 4.4 out of 11,956 reviews
      • 81% recommend this product
      Filter by:
      Showing 1-10 of 11,956 reviews
      CAUTION: Inspect immediately after delivery
      Ordered last week and kept in box until ready to install per the instructions. Box appeared fine, however, once the installer came and opened the box, they found massive dents in the bottom. Called HD and they sent new one immediately with discount. New one arrived today and once again box looked fine but upon opening, again massive dents in the bottom. Called HD again and they offered to replace it or I could pick up in store. Called the store and they said the ones in stock had damaged boxes
      by
      Response from RheemAug 21, 2024
      Hello Nick,

      Rheem sincerely apologizes for the issues you have encountered with our water heaters. We recognize that you have invested both your money and trust in our product, and it is disheartening to learn that it has not met your expectations. This is not the experience we aim to provide for our valued customers. If you need further assistance, please contact our Technical Support at 866-279-4566, available from 7 A.M. to 7 P.M. CST.

      Isaiah rheem
        1 found this review helpful
        Excellent efficiency,it meets my expectations and itā€™s definitely serving its purpose
        by
        Response from RheemAug 20, 2024
        Hello Miguel,

        We are glad to hear that your Performance Plus 40 Gal. Natural Gas Tank Water Heater is meeting your expectations and serving its purpose well. Itā€™s always satisfying when a product performs efficiently and fulfills its intended role.

        Remember, to maintain the efficiency and longevity of your water heater, itā€™s important to follow the manufacturerā€™s guidelines for use and maintenance. Regular inspections and timely repairs can help ensure that your water heater continues to work well for many years.

        Thank you for sharing your experience! rheem
        • Verified Purchase
        Installed it before the old unit died. I did not want to be without water, wouldn't you know the brand new one died after 4 days. It took 10 days to get the right part to fix it.
        by
        Response from RheemAug 9, 2024
        Hi,

        We are sorry to hear about the initial trouble with your water heater. It must have been frustrating to have the new unit fail so quickly and then wait for the right part to fix it.

        This model is generally praised for its high efficiency, self-cleaning feature, and long warranty. Itā€™s good to hear that itā€™s working now, but your experience highlights potential reliability issues. For more assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


        Derius rheem
        • Verified Purchase
        Just installed but dents were ridiculous
        Just installed a week ago & love the pilot light window & started with lowest heat setting which has been plenty hot for all uses, vacay setting will be nice. Picked up in store & couldn't believe huge dents on water heater when unpacked since box did not show damage beyond bottom cardboard was loose. Installed by professional plumber, we picked up at store, and inspected box in store due to review warnings, no cuts in cardboard but when we opened cardboard at home could see dents everywhere.
        by
        Response from RheemAug 8, 2024
        Hi,

        We are glad to hear that the water heater is working well for you so far and that the pilot light window and heat settings are meeting your needs. However, it must have been really disappointing to find those dents after being so careful with the inspection. If you haven't already, please reach out to our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. They might be able to offer a solution or replacement.

        Derius rheem
          • Recommended
          1 found this review helpful
          Bought this week. Nice unit and easy install. So far it is working perfectly.
          by
          Response from RheemAug 8, 2024
          Hi,

          It is great to hear that the installation went smoothly, and the unit is working perfectly so far! Itā€™s always a relief when things go as planned. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new water heater!

          Derius rheem
          • Verified Purchase
          by
          Response from RheemJun 14, 2024
          Hello,

          Thank you for the 5-star review!

          Isaiah rheem
          • Verified Purchase
          Unit works very well. Virtually silent. Have not run out of hot water during a shower.
          by
          Response from RheemMay 31, 2024
          Hello,

          We are glad to hear that your Performance 29 Gal. Tall 6-Year 32,000 BTU Natural Gas Tank Water Heater is working well for you. Itā€™s great that the unit operates quietly and provides a consistent supply of hot water, ensuring you donā€™t run out during a shower. These are indeed important factors for a good user experience.

          Derius rheem
          • Verified Purchase
          Easy install as a Diyer. So far so good
          by
          Response from RheemMay 22, 2024
          Hello,

          We are glad to hear that you found the installation of the Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater from The Home Depot to be easy. Itā€™s great that itā€™s been working well for you so far.

          Your feedback can be very helpful for others who are considering this water heater and might be planning to install it themselves. Enjoy the efficiency and reliability of your new appliance!


          Derius rheem
          • Verified Purchase
          Easy install glad I choose the 9 year water tank as the drain is metal instead of plastic.
          by
          Response from RheemMay 21, 2024
          Hello,

          Thank you for sharing your experience with the Performance Plus 40 Gal. Tall 9-Year 40,000 BTU Natural Gas Tank Water Heater. Itā€™s great to hear that the installation was easy and that youā€™re satisfied with your choice.

          Thank you for the 5-star review!



          Derius rheem
          • Verified Purchase
          1 found this review helpful
          Taller than expected
          by
          Response from RheemMay 14, 2024
          Hello Mark,

          Thank you for you 5-star review and for choosing Rheem!

          Isaiah rheem
          • Verified Purchase
          1 found this review helpful
          Showing 1-10 of 11,956 reviews