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Internet # 312741506

Model # XE80T10H45U0

Store SKU # 1005205473

Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater

$2698.00
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  • Hybrid electric heat pump saves up to $490 in annual energy costs
  • Built-in Wi-Fi enables control and monitoring at home or away
  • Demand Response Compliant for States Requiring Utility Management
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Product Details

About This Product

The Rheem ProTerra Electric Hybrid Electric Heat Pump Water Heater. Heat pump technology makes it 4X THE EFFICIENCY of a conventional electric model (of the same or similar capacity). It's so efficient that it can pay for itself in energy cost savings. This model has an estimated energy cost savings of up to $490 per year or up to $4,900 over 10 years. Plus, it's energy rebate eligible--it could be eligible for state, local, or utility rebates. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage, and control its modes; choose the efficiency or performance you want. As a Performance Platinum, it comes with a 10-year warranty and a 1-year in-home labor warranty.

Highlights

  • Provides an estimated energy cost savings of $490 per year
  • Pays for itself in energy cost savings thanks to an amazing 4.07 uniform energy factor and features that deliver long-term savings
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers; track weekly, monthly & yearly energy usage; and manage heating schedule your mobile device
  • Sustainable: reduces Carbon footprint with 75% reduction in energy use
  • Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area. Check for rebates through your state and local government or electric utility provider
  • Self-cleaning: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 5+ people or homes with 3+ bathrooms
  • Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Ductable: Duct colder exhaust air into your attic, another room or out of your home
  • Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • Warranty: 10-year warranty with 1-year in-home labor warranty
  • Leak Detection and Auto Shutoff sold separately, upgrade to Proterra HS models for built in Leak Detection and Auto Shutoff
  • Demand Response Ready: if your utility requires a grid connection, connect without any additional costs and save more with Off-peak Scheduling
  • Savings & efficiency information is located on Product Specification documents
  • As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 312741506

Model # XE80T10H45U0

Store SKU # 1005205473

Specifications

Dimensions: H 75 in, W 24.25 in, D 24.25 in

Dimensions

Product Depth (in.)

24.25 in

Product Height (in.)

75 in

Product Width (in.)

24.25 in

Tank Valve Size (in.)

0.75 in

Water Connection Size (in.)

3/4 in

Details

Amperage (A)

18.75 A

Application Type

Residential

Efficiency Level

Super High

Electricity Phase

Single Phase

Finish Family

Gray

First Hour of Delivery (gallons/hr)

87

Fuel Type

Hybrid

Household Size

5+

Indoor/Outdoor

Indoor

Maximum Temperature (F)

150 F

Minimum Heat Pump Temperature (F)

40 °F

Minimum Temperature (F)

110 F

Nominal Tank Capacity (gallons)

80 gal

Number of Elements

2

Pack Size

1

Power Options

Hardwired

Product Weight (lb.)

281 lb

Rated Tank Capacity (gallons)

80 gal

Remote Access

Remote Access

Required Volt Connection

240 volt

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Tank Lining Material

Glass

Tank Warranty

10 Year

Uniform Energy Factor

4.07

Voice Control Hub Required

No Voice Control

Water Connection Location

Side

Water Heater Features

Demand Response Ready, Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Tall

Wattage (watts)

4500 W

Works With

Alexa

Warranty / Certifications

Certifications and Listings

UL Listed

Labor Warranty

1 Year

Part Warranty

10 Year

Questions & Answers

1528Questions
caret
Q:Does this unit cool the room in which it is located
by|Jul 16, 2024
0 Answer
Answer This Question
caret
Q:How much clearance is required above or around the ProTerra 40 gal Hybrid Hot Water Heater?
by|Jul 14, 2024
1 Answer
Answer This Question

A:  Hi Jenna and thank you for your question. The clearances are Rear - 0" sides - 0" top - 6".

by|Jul 15, 2024
    caret
    Q:Is this model good for radiant floor heat?
    by|Jul 12, 2024
    1 Answer
    Answer This Question

    A:  Hi Jeffery and thank you for your question. this unit is not designed for radiant floor heating.

    by|Jul 12, 2024
      caret
      Q:Is there a chart that shows the heating rate in gallons per hour when operating in heat pump only mode?
      by|Jul 11, 2024
      1 Answer
      Answer This Question

      A:  Hi MikeM and thank you for your question. No there is not.

      by|Jul 12, 2024
        Showing 1-4 of 1,528

        Customer Reviews

        4.2 out of 5

        • 4.2 out of 3,058 reviews
        • 65% recommend this product
        Filter by:
        Showing 1-10 of 3,058 reviews
        • Verified Purchase
        Horrible App
        I've had this water heater for over a year now, been waiting to make this while attempting to go through customer service. This biggest problem isn't in the devices elements or any of that, but the app is awful. The local control is so limited I can't set a schedule. NEVER USE vacation mode because you can only exit it locally. The app disconnected from the device frequently and sometimes doesn't update without force closing the app and restarting. And now it disables itself as part of schedule.
        by
          4 found this review helpful
          Energy Savings on my Electric Bill
          I installed this water heater and I already see savings on my electric bill by monitoring my daily consumption. The installation was very easy and straightforward. Connecting to the WiFi is easy and helps you monitor usage and how the smart system learns your house usage behaviors.
          by
          Response from RheemJul 3, 2024
          Carlos,

          It’s great to hear that your Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater is already showing savings on your electric bill! It’s always a bonus when installation is easy and the features, like WiFi connectivity and smart system learning, add value and convenience. Enjoy the efficiency and savings of your new water heater.

          Derius rheem
            • Recommended
            by
            Response from RheemJun 26, 2024
            Hi James,

            Thank you for this 5-star review. For assistance with your new water heater, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

            Derius rheem
            • Verified Purchase
            Water heater is leaking at condensation pipe port just under heat pump into dain pan
            by
            Response from RheemJun 25, 2024
            William,

            We are really sorry to hear about the issue you’re experiencing with your water heater. It’s certainly not the kind of experience we want our customers to have. We would recommend reaching out to our Technical Service or a professional plumber as soon as possible to prevent any further damage. We appreciate your feedback and will use it to improve our products and services. Please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

            Derius rheem
            • Verified Purchase
            1 found this review helpful
            DO NOT BUY THIS MODEL TERRIBLE CUSTOMER SERVICE!
            From day one we have had issues with this water heater till this day they have not been resolved. First unit came in to Home Depot damaged, they send another one. Error Codes on the unit since install, several calls with rheem, nothing is resolved. They say it needs to be replaced, still hasn’t been replaced, more than 20 calls with rheem up until now! Get another model save yourself the hassle!!! Very frustrating for something this expensive!
            by
            Response from RheemJun 25, 2024
            Hi Bob,

            We’re deeply sorry to hear about the ongoing issues with your water heater. We understand how frustrating this must be, especially given the unresolved issues and the numerous calls with our Technical Support team. Your feedback is important and is taken into account and to help work with our Technical Support team to improve our products and services. Thank you for bringing this to our attention. For assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


            Derius rheem
              9 found this review helpful
              by
              Response from RheemJun 25, 2024
              Christine,

              Thank you for the 5-star review. If you need further assistance, please contact 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

              Derius rheem
              • Verified Purchase
              Get with the energy efficiency program Home Depot! This Heat Pump Hot Water Heater should be a stock item in the store so it would be available as the preferred replacement for a conventional electric water heater. At 4X the efficiency of a conventional electric heater, it saves many hundreds of dollars per year in electricity. The Tax Credits and utility rebates help offset its higher cost. This should not be an online only item in Austin. People in the store don’t even know about it! Take the lead and stock heat pumps!
              by
              Response from RheemJun 3, 2024
              Hi,

              We are glad to hear that you’re a fan of the Performance Platinum 40 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Heat Pump Water Heater. It’s great that you appreciate its energy efficiency and the savings it can provide on electricity costs. Your feedback about the availability of this product in stores is valuable and can help others make informed decisions.

              It’s important for retailers like Home Depot to be aware of the demand for energy-efficient products like this one. If you haven’t already, you might want to consider sharing your feedback directly with Home Depot as well. They may be able to take action based on customer demand.

              Remember, your satisfaction is important, and you have the right to a product that meets your needs. !

              Derius rheem
              • Verified Purchase
              3 found this review helpful
              I’ve had it installed and running for about a month now. I really enjoy being able to look on the app and if it’s running and roughly how much hot water is left. I like how the front of the unit clearly displays the temperature setting, but I wish it had a way to show current water temperature in the app or something. I do not know how quickly it runs out of hot water because I’ve added it to my system as a pre-heater of sorts. I now have double capacity and water goes in hot to my old heater.
              by
              Response from RheemMay 29, 2024
              Hello Nathan,

              We are thrilled to receive your fantastic 5-star rating! At Rheem, our aim is to deliver top-notch products and experiences. It is gratifying to know that you are appreciating the features and advantages of your new Rheem Hybrid Water Heater!

              Isaiah rheem
              • Verified Purchase
              Nice upgrade (time will tell how it lasts)
              All in all very happy with this upgrade, but there are a few areas for improvement. See the screenshot for full review (character limit here).
              by
              Response from RheemJun 25, 2024
              John,

              We are glad to hear that you’re generally happy with the ProTerra 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater. It’s great that it’s been a good upgrade for you. However, I’m sorry, but I’m unable to view screenshots or images. If you could provide some details about the areas, you think need improvement, we'd be more than happy to discuss them with you. If you have any other questions or need further assistance, feel free to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


              Derius rheem
                • Recommended
                3 found this review helpful
                Showing 1-10 of 3,058 reviews

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                Required Volt Connection

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                First Hour of Delivery (gallons/hr)

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