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Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater

$134900
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$undefined.00 /mo* suggested payments with months* financingApply Now
  • Energy saving: only heats water on demand
  • Longer PVC venting: 150 ft. with 3 in. and 60 ft. with 2 in.
  • Continuous hot water for 2-4 showers at once; see Sizing Guide
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Product Overview

This Rheem Performance Platinum High Efficiency Tankless Water Heater provides estimated energy cost savings of more than $1,100 over 12 years. It's ENERGY STAR Certified and with a 0.93 UEF, qualifies for many rebates and incentives. Plus, our exclusive Water Savings Setting can save 1,100 Gal. of water per year. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs.
  • Click here for our Sizing Guide to ensure you choose the right Rheem tankless model for your region and usage
  • Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise)
  • Saves water: save up to 1,100 Gal. of water per year with our exclusive water savings setting
  • Saves energy costs: Tankless water heaters heat water only when you need it which saves on energy costs from day one and combined with Rheem condensing technology, this leads to estimated energy cost savings more than $1,100 over 12 years
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governments look below the product price to see if any apply to your purchase based on your location
  • Saves space: small, wall-mount design frees up valuable floor space within your home
  • Perfect for replacement: compatible with standard gas line making it easier to replace a traditional tank; plus, advanced venting technology increases installation location options; venting lengths are up to 150 ft. on 3 in. PVC and up to 60 ft. on 2 in. PVC
  • Saves on installation costs: included components, like the horizontal 2 in. vent termination kit and built-in condensate neutralizer, and low-cost PVC venting compatibility help to keep installation costs to a minimum
  • Easy to own: our maintenance notice setting alerts you with a flashing warning code when it is time to call for a regular service check, and our hard water build-up indicator automatically displays a service alert if scale build-up is detected
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Recirculation pump kit ready: quickly pairs with our tankless recirculation pump kit-timer based (model # RH17920) and hot water recirculating pump with under sink kit (model # RH18537) to provide faster hot water at the tap to reduce water waste and save up to 12,000 Gal. per year
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents

Info & Guides

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NamePerformance Plus 8.4 GPM Natural Gas Outdoor Tankless Water HeaterPerformance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water HeaterPerformance Platinum 11 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU Natural Gas Interior Tankless Water Heater
Price
$89900
$134900
$144097
$174975
Ratings
(645)
(438)
(234)
(513)
Indoor/OutdoorOutdoorIndoorIndoorIndoor
Gas TypeNatural GasNatural GasNatural GasNatural Gas
Number of Showers1-32-42-42-4
Application TypeResidentialResidentialResidentialResidential
Efficiency LevelHighSuper HighSuper HighSuper High
Flow Rate @ 45°F Rise (gallons/min)6.7 gal (US)/min8.5 gal (US)/min8.5 gal (US)/min8.5 gal (US)/min
Water Heater FeaturesUltra LoNoxUltra LoNox,Wall MountedFreeze Protection,Ultra LoNox,Wall MountedFreeze Protection,Wall Mounted,WiFi
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Specifications

Dimensions

Product Depth (in.)
9.75 in
Product Height (in.)
27.5 in
Product Width (in.)
18.5 in
Vent diameter (in.)
5 in
Water Connection Size (in.)
3/4 in

Details

Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Finish Family
Gray
Flow Rate @ 35°F Rise (gallons/min)
9.5 gal (US)/min
Flow Rate @ 45°F Rise (gallons/min)
8.5 gal (US)/min
Flow Rate @ 55°F Rise (gallons/min)
6.8 gal (US)/min
Flow Rate @ 65°F Rise (gallons/min)
5.8 gal (US)/min
Fuel Type
Gas
Gas Connection Size
3/4 in
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140 °F
Minimum Activation Rate (gpm)
0.4
Minimum Temperature (F)
85 °F
Number of Showers
2-4
Pack Size
1
Product Weight (lb.)
82 lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
199900 Btu
Uniform Energy Factor
0.93
Vent Type
Single Wall
Water Heater Features
Ultra LoNox,Wall Mounted
Wattage (watts)
0 W

Warranty / Certifications

Certifications and Listings
CSA Listed,UL Listed
Labor Warranty
1 Year
Part Warranty
5 Year

Questions & Answers

Typical questions asked about products:

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Customer Reviews

  • 4.3
    out of 438 reviews
  • 83%recommend this product
Filter by:
Showing 1-10 of 438 reviews
Bad quality and Service
Heavy condensation coming out within the unit. It does not go to the condensation drain line. No hot water provided. Were not able to contact Rheem Tech support for help after 5 phone calls. Replaced it with Navien Water heater. Installation is the same. No condensation at all. Works just fine. Rheem does not seem to have good quality tankless water heater. It was a brand that my first licensed plumber refused to install. Should have listened to them.
by
  • Verified Purchase
Our old hot water tank wasn't keeping water hot enough for me to finish washing the conditioner o...
Our old hot water tank wasn't keeping water hot enough for me to finish washing the conditioner out of my hair. While the installation was a bit tricky for this the hot water has been unlimited and we love it.
by
  • Verified Purchase
  • Recommended
1 person found this helpful
My water has calcium (salt) in it, and tank water...
My water has calcium (salt) in it, and tank water heaters didn't last more than 18 months for me. So tankless has been my only real option for the last 20 or so years. Also, I have a well pump and so water pressure varies constantly. The first heater was archaic by today's standards; minimal electronics, a pilot light, crude (terrible) temperature control, etc. After about 5 years, it caught fire - thankfully I happened to be in the basement at the time, so I could shut it down before any real damage occurred. The next one was a Bosch Aquastar. A major improvement, but still not a great performer. The water temperature was rarely consistent or steady. Showering was possible, but problematic, often adjusting the temperature between steaming hot and freezing. That one finally died too, after about 10 years. The Reem was pretty straight-forward to install, though I had to move pretty much every pipe because there's no standard. It started up and ran like a dream immediately. The shower temperature in particular was the prize. It's perfect. No adjustments what-so-ever, regardless of flow/pressure. And I could run it for hours if I wanted to. Yeah, it was a bit pricey, about $1,600.00 all told, but if I get 15-20 years this time, at this performance level, it's worth it. Note: Get the flush valve kit! Yes, it's a bit extra, but my old one died for lack of back-flushing, mainly because it was a pain to set it up and run it. But with the valve kit, it's really a breeze. All you need is a portable pump, a couple of laundry hoses, a bucket and vinegar. Once or twice a year, run it for about 1 hour. I plan to. I think if someone installs one of these on a better water supply, like city water, they'll get even better results.
by
  • Verified Purchase
14 people found this helpful
These On Demand water heaters take up a lot less space than a traditional tank heater. It provid...
These On Demand water heaters take up a lot less space than a traditional tank heater. It provides plenty of hot water and was installed to address the need of filling a new whirlpool tub after a bathroom remodel project. Our older 40 gallon tank heater ran out of hot water before the tub was filled. It works well. The reason I give it 4 stars is because you will use, overall, more water which offsets the savings the tankless unit provides. It takes a long time to remove the cold water in the pipes before the hot water comes through. Once it gets there you will never run out and it is hot. We are finding we need to run the water much longer than we did with the tank water heater. Our situation required going with a tankless heater for the tub. My suggestion is to think through your situation and take this into consideration when making your decision.
by
  • Verified Purchase
  • Recommended
8 people found this helpful
great product
no adjustments needed, installed and worked perfectly after turning it up to 120*. saved a ton of room!
by
    • Recommended
    1 person found this helpful
    Very good tankless water heater. It runs very quiet compared to another brand I have at my office...
    Very good tankless water heater. It runs very quiet compared to another brand I have at my office (sounds like a vacuum cleaner). We have bought 3 Rheem tankless water heaters at the same time, mom's house, brother's house and my house. All 3 are running very quiet, installed by ourselves.
    by
    • Verified Purchase
    • Recommended
    8 people found this helpful
    It was easy to install if you follow all directions and know what your doing some what when it co...
    It was easy to install if you follow all directions and know what your doing some what when it comes to running water lines
    by
    • Verified Purchase
    • Recommended
    2 people found this helpful
    Takes a tad longer than a tank to deliver hot water, but once it does, it doesn't stop. You do ...
    Takes a tad longer than a tank to deliver hot water, but once it does, it doesn't stop. You do not run out..for instant hot water you need to put a recirculator into the loop...more money like a grand or more for one with installation. Caught me off guard that a tankless goes out in 12 to 15 years just like a tank...get a warranty provider like American Home Shield for that event as well as the entire house. Overall, I'm happy with it...$3,300.00 to have it installed...a flat rate, all inclusive with half-off of old tank. Mines a gas unit.
    by
    • Pro
    • Verified Purchase
    • Recommended
    12 people found this helpful
    I have a full installation video series on my Youtube Channel, Fix It Scotty. This is not an average DIY project
    If you want to learn how to install this unit, watch my youtube series on this. Here is a link to the playlist. https://www.youtube.com/playlist?list=PLq6fTBrWkVi5cYf5IibJoypH0eFDq-BGH The is not for the average DIY'er. You need to know all aspects of plumbing like working with gas and water lines (and codes for your area), PVC piping, siding and exterior work for the venting, and even maybe some framing (I had to build a wall to hang it). NOTE: The Quick Install instructions have conflicting data from the full instructions with regard to venting. Watch my Part 5 video on the venting and read page 34-35 on the full install instructions. I do like that it included the outside vent plate. Also, you REALLY should by the Watts Tankless Water Heater Valve Kit with this unit in order to do maintenance (descaling). https://www.homedepot.com/p/Watts-3-4-in-Lead-Free-Copper-Tankless-Water-Heater-Valve-Installation-Kit-0100156/205078015 I have only had it one month and so far, so good.
    by
      • Recommended
      62 people found this helpful
      We have only had this unit for about a month. It comes from the factory with a preset limit of 1...
      We have only had this unit for about a month. It comes from the factory with a preset limit of 120F. If you hold the up arrow for about 5 seconds it opens up the range to 140F. After changing that setting change, everything works very well. Constant hot water, and plenty of it for multiple showers at a time
      by
      • DIY
      • Verified Purchase
      • Recommended
      10 people found this helpful
      Showing 1-10 of 438 reviews