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Internet # 303786922

Model # ECOH180DVRHLN

Performance Platinum 9.9 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater

$1399.00
Buy 3 or more $1259.10
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$undefined.00 /mo† suggested payments with months† financingApply Now
  • Continuous hot water for up to 3 showers at once–see Sizing Guide
  • Built-in recirculation pump saves time, water, and money
  • Save space w/indoor tankless compact size and wall-mount design
  • View More Details
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Return this item within 90 days of purchase. Read Return Policy
Product Details

About This Product

With built-in recirculation, this Rheem Performance Platinum 9.9 GPM Super High Efficiency Indoor Liquid Propane Tankless Water Heater gets hot water to the tap instantly and keeps going as long as you need it. It's perfect for replacing your existing water heater and compatible with most homes. Its energy-efficient operation leads to big energy costs savings. Plus, it saves water, time, space and money on installation related costs. It may even qualify for rebates in your area for added savings. Rheem Tankless Hot Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. PLEASE NOTE: This model is compatible with Schedule 40 PVC venting. This model can be converted for outdoor installation with the Outdoor Conversion Kit (sold separately).

Highlights

  • Click here for our Sizing Guide to ensure you choose the right Rheem tankless model for your region and usage
  • Instant comfort: continuous flow of hot water you expect from a Rheem tankless water heater, without the wait thanks to recirculation technology which keeps hot water ready to go, the 9.9 GPM model provides enough hot water to supply up to 3-4 bathrooms at the same time (at a 35 temperature rise)
  • Perfect for replacement: Compatible with more homes, existing plumbing and 1/2 in. gas line making it easier to replace a traditional tank
  • Saves on energy costs: Tankless water heaters heat water when you need it which saves on energy costs from day 1 and combined with condensing technology, leads to estimated energy cost savings of more than $1,100 over 12 years
  • Saves on installation costs with included components: Included Service Valves ease maintenance procedures and included Crossover Valve eliminates extensive plumbing changes
  • Saves on installation costs with venting compatibility: Low-cost PVC venting helps keep installation costs to a minimum
  • Saves water: recirculating design cuts water waste saving up to 12,000 Gal. of water per year
  • Saves space: small, wall-mount design frees up valuable floor space within your home and built-in recirculation eliminates bulky under sink components
  • This product may qualify for rebates or other incentives. Look below the product price to see if any apply to your purchase based on your location
  • Added peace of mind: water and gas leak detection for added protection
  • Outdoor compatibility: convert for outdoor installation with the outdoor conversion kit (sold separately)
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Need more water for larger homes, look to our high GPM models or use the Quick Connect Cables (sold separately) to connect 2 or more tankless units to operate as one
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 303786922

Model # ECOH180DVRHLN

Specifications

Dimensions: H 28.7 in, W 17.3 in, D 14.8 in

Dimensions

Product Depth (in.)

14.8 in

Product Height (in.)

28.7 in

Product Width (in.)

17.3 in

Vent diameter (in.)

2 in

Water Connection Size (in.)

3/4 in

Details

Application Type

Residential

BTU Rating

180000

Efficiency Level

Super High

Finish Family

Gray

First Hour of Delivery (gallons/hr)

594

Flow Rate @ 35°F Rise (gallons/min)

9.9 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

7.7 gal (US)/min

Flow Rate @ 55° Rise (gallons/min)

6.3 gal (US)/min

Flow Rate @ 65° Rise (gallons/min)

5.3 gal (US)/min

Fuel Type

Gas

Gas Connection Size

3/4 in

Gas Type

Natural Gas

Heat Exchanger Warranty

12 Year

Indoor/Outdoor

Indoor

Maximum Temperature (F)

140 F

Minimum Activation Rate (gpm)

0.5

Minimum Temperature (F)

100 F

Number of Showers

2-4

Pack Size

1

Product Weight (lb.)

85 lb

Required Volt Connection

120 volt

Returnable

90-Day

Total BTU (Btu)

180000 Btu

Uniform Energy Factor

0.94

Vent Type

Single Wall

Water Heater Features

Freeze Protection, Ultra LoNox, Wall Mounted

Warranty / Certifications

Certifications and Listings

CSA Listed, UL Listed

Labor Warranty

1 Year

Part Warranty

5 Year

Questions & Answers

256Questions
caret
Q:Can a tankless heater be used for a baptismal pool ?
by|Apr 15, 2024
1 Answer
Answer This Question

A:  Hello, Rheem recommend considering one of our specifically manufactured Pool heaters. Isaiah

by|Apr 15, 2024
    caret
    Q:I have 5 bedroom 3 bath house what size thankless waterheater should I get?
    by|Apr 1, 2024
    2 Answers
    Answer This Question

    A:  Hi Douglas and thank you for your question. The unit you listed may work. Please call 866-720-2076.

    by|Apr 3, 2024

      A:  Hi Douglas and thank you for your question. The unit you linked could work. Please call 866-720-2076.

      by|Apr 3, 2024
        caret
        Q:What is the EC range?
        by|Mar 31, 2024
        2 Answers
        Answer This Question

        A:  Hi LilMissSantee and thank you for your question. I'm sorry, but I do not understand your question. Please call the number on your unit or in your user manual.

        by|Apr 3, 2024

          A:  Hi LilMissSantee and thank you for your question. I'm sorry, but I do not understand your question. Please call 866-720-2076.

          by|Apr 3, 2024
            caret
            Q:Can this be used with propane?
            by|Mar 29, 2024
            1 Answer
            Answer This Question

            A:  Hi Dshep and thank you for your question No it can not.

            by|Apr 1, 2024
              Showing 1-4 of 256

              Customer Reviews

              3.6 out of 5

              • 3.6 out of 317 reviews
              • 52% recommend this product
              Filter by:
              Showing 1-10 of 317 reviews
              Product is Junk
              Have had this unit for over 2 years in my home, have spent more on labor than the cost of the unit. DO NOT BUY WITHOUT WARRANTY, Home Depot is no help, Rheem is worse...I will end up having to replace this unit with another brand and will not use Home Depot for any other appliances. Worthless product, do not buy it.
              by
              Response from RheemFeb 14, 2023
              Hi Alan,

              Thank you for this review. We apologize for the inconvenience you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 12-year heat exchanger warranty, a 5-year parts warranty, and a 1-year labor warranty. If you are still in need of assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage questions.

              Derius rheem
                15 found this review helpful
                Valves are garbage
                Buy your own valves! Home Depot sells this unit w/ valves. They are not Rhem and no Rheem warranty! The included valves are placed in the Rheem box by HD, a non-name, poor quality, different design, unavailable, and you'll need to redo your plumbing if you need to replace when they fail! You will need to spend $145 to buy the right valves from HD. My hot water valve failed out of the box. HD wants me to return the entire heater. I had to buy proper valves on my dime. Search for NIBCO H-44443WPR.
                by
                Response from RheemOct 28, 2022
                Hi,

                Thank you for this review. We apologize for the inconvenience you have experienced. To better assist you with this issue, please HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot customer service can assist you with this issue or transfer you to your local store for more assistance.


                Derius rheem
                  19 found this review helpful
                  Easy install and straight forward
                  Purchased this tankless and was very easy install. Directions were easy. I vented this unit through the roof. I had an existing 1/2” gas line and am currently using that with with a planned upgrade to 3/4” next week. The unit works fine with 1/2” gas line but I didn’t have any other gas appliances running.
                  by
                  Response from RheemSep 6, 2022
                  Hi John,

                  So glad to hear installation was easy and you are enjoying your new water heater! If you ever have any questions about your new heater, please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

                  Thank you for choosing Rheem for your water heating needs!

                  Derius rheem
                    • Recommended
                    1 found this review helpful
                    Just Intalled
                    I am going to speak about my experience with the installation. Firstly, this is not a one to a 3-hour project unless you are just putting the pipes mostly out in the open and, there are no modifications needed. Our installation took 2 days solid days. Good thing there is an $800.00 rebate from the gas company for this particular product. Installation was quite expensive. This was a $3500 project including the water heater unit which was discounted by using my Home Depot Card.
                    by
                    Response from RheemOct 21, 2022
                    Hi,

                    Thank you for the 5-star review! We are glad to hear you are enjoying your new Rheem Water Heater! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

                    Derius rheem
                      • Recommended
                      5 found this review helpful
                      Easy enough installation and awesome water heater
                      The Rheem tankless water heater was fairly straight forward to install as a DIY'er. We're super happy with its performance and endless hot showers! I replaced a traditional 50-gal storage tank, and we couldn't be happier. I installed in over a month ago and it's worked perfectly from the moment it was turned it on. The only downside is the internal recirc pump is a bit noisy, which resonates through the house due to how the water heater is mounted to the studs. It's not too noisy, but I could've improved the situation by using vibration isolators. I might do that some other day.
                      by
                        • Recommended
                        7 found this review helpful
                        DIY installation
                        After my 3rd Bradford White traditional gas water heater leaking almost immediately after the 6yr warranty expired I decided to go tankless. Installation was straight forward for a DIY person. So far so good
                        by
                          • Recommended
                          2 found this review helpful
                            Constant errors causing no hot water
                            It's been 3 years owning this tankless and we have had nothing but headaches. It's a pain when you're in the shower and water does not heat. Constant errors occurs like 20 60 and we would have to go out to heater and cycle the power.
                            by
                            Response from RheemNov 18, 2021
                            Hi Thomas,

                            Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to help you.

                            Jennifer rheem
                              12 found this review helpful
                              A month ago, ever since I installed this product Started to have issues with no hot water whatsoe...
                              A month ago, ever since I installed this product Started to have issues with no hot water whatsoever! I called Rheem and followed the instructions to drain out the water and restart the unit still not working (power green light keep flashing, with Error code 66, which is the mixing valve), several times attempted but still don’t work! Rheem technical staff told me will send me a new mixing valve to replace it but I never got it!!! I had to call again to hope they can expedite it! I will not recommend this product, the customer service is awful to deal with (always line busy, or when lucky they picked up put you on hold forever!). I’ll wait for couple more days, or I’ll need to tear the unit down and return to Home Depot!
                              by
                                14 found this review helpful
                                80 Gallon Electric AO Smith water heater bites the dust after 8 short years. Was pondering betwee...
                                80 Gallon Electric AO Smith water heater bites the dust after 8 short years. Was pondering between Rinnai & Rheem. Both really good quality, but I went with the Rheem due to flexibility. We just finished install today. Our install was a bit different as the local gas company had to run gas to our house. With that we had to run the gas line in the house and connect to meter, as well as intake and exhaust to a 3" concentric vent. Overall the install went very smooth. I really like how you have options on the venting 2'' vs 3'' etc. I'm going to play around with it this weekend to figure out what sink is the furthest to hook up re-circulation. Since that isn't hooked up yet, it is taking a bit longer to get hot water to the faucet. It didn't take long to set up on initial start up. The user interface is pretty simple to follow. I can't believe how quite this thing is. If the burner indicator light didn't come on, you'd never know it was running. I give this thing an A+. No more worrying about running out of hot water. Will update once re-circulation is set up.
                                by
                                • Verified Purchase
                                • Recommended
                                8 found this review helpful
                                Showing 1-10 of 317 reviews

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