ProTerra 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff
- Hybrid electric heat pump saves up to $315 in annual energy costs
- Built In Leak Detection and Auto Shutoff protect against leaks
- Demand Response Compliant for States Requiring Utility Management
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Product Details
About This Product
The Rheem ProTerra Electric Hybrid Electric Heat Pump Water Heater. Heat pump technology makes it 4X THE EFFICIENCY of a conventional electric model (of the same or similar capacity). More efficiency means more energy savings. It's so efficient, it can pay for itself in energy cost savings. This model has an estimated energy cost savings of up to $315 per year, or up to $3150 over 10-years* {*Annual savings subject to change based on utility rates}This ProTerra hybrid model features LeakGuard, the integrated 360° leak detection system, and the auto shut-off valve system that shuts off incoming water, locks water in the tank, and protects your home. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage, and control its modes; choose the efficiency or performance you want. As a Performance Platinum, it comes with a 10-year warranty and a 1-year in-home labor warranty.
Highlights
- Provides an estimated energy cost savings of $315 per year
- Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
- Protects your home from potential water damage with LeakGuard, the 360-degree leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
- Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
- Select the efficiency or performance you want with modes such as High Demand Mode and Vacation Mode
- ENERGY STAR-certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
- Reduces carbon footprint with 75% reduction in energy use
- If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
- Provides more hot water than many standard residential electric models, providing ample hot water for households with three to five people or homes with three or more bathrooms
- Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
- Duct colder exhaust air into your attic, another room or out of your home
- Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
- 10-year warranty with one-year in-home labor warranty
- Savings and efficiency information is located on product specification documents
- As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
- Call 1-855-650-2786 before noon for same-day installation service in most areas or visit our water heater installation page for more information
- Return Policy
- California residentssee Prop 65 WARNINGS
Product Information
Specifications
Dimensions: H 62 in, W 22.25 in, D 22.25 in
Dimensions
Kilowatt | 4.5 | Product Depth (in.) | 22.25 in |
|---|---|---|---|
Product Height (in.) | 62 in | Product Width (in.) | 22.25 in |
Tank Valve Size (in.) | 0.75 in | Water Connection Size (in.) | 3/4 in |
Details
Amperage (A) | 18.75 A | Application Type | Residential |
|---|---|---|---|
Efficiency Level | Super High | Electricity Phase | Single Phase |
Finish Family | Gray | First Hour of Delivery (gallons/hr) | 67 |
Household Size | 3-5 | Indoor/Outdoor | Indoor |
Maximum Temperature (F) | 150 F | Minimum Heat Pump Temperature (F) | 40 °F |
Minimum Temperature (F) | 110 F | Nominal Tank Capacity (gallons) | 50 gal |
Number of Elements | 2 | Pack Size | 1 |
Power Options | Hardwired | Product Weight (lb.) | 218 lb |
Rated Tank Capacity (gallons) | 50 gal | Remote Access | Remote Access |
Required Volt Connection | 240 volt | Requires Hub? | No Hub Required |
Returnable | 90-Day | Smart Home | Smart Home Enabled |
Smart Home Protocol | Wi-Fi | Tank Lining Material | Glass |
Tank Warranty | 10 Year | Uniform Energy Factor | 3.88 |
Voice Control Hub Required | No Voice Control | Water Connection Location | Side |
Water Heater Features | Demand Response Ready, Overheat Protection, Temperature Pressure Relief Valve | Water Heater Profile | Tall |
Water Heater Type | Hybrid | Wattage (watts) | 4500 W |
Works With | Alexa |
Warranty / Certifications
Certifications and Listings | UL Listed | Labor Warranty | 1 Year |
|---|---|---|---|
Part Warranty | 10 Year |
Questions & Answers
Can this be set to stay in electric mode in the winter? This will be in my garage that I heat and don't want it making my heater run more in the winter.
Hi Donnie! Yes, the Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater can be set to stay in electric mode during the winter. You can use the built-in EcoNet app to control and monitor the unit, allowing you to select the electric mode to avoid using the heat pump. Derius
Federal Tax rebate on this one?
Hi Edmund! Yes, the Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater is eligible for federal tax credits. You can claim up to $2,000 in tax credits for an ENERGY STAR certified model. Additionally, you might be eligible for local or utility rebates, so it's worth checking with your local utility provider. Derius
Can this 50 gallon hybrid water heater be operated without the use of a cell phone?
Hello, The use of Wifi and the EcoNet app is not required for the water heater to operate normally. The app allows for extra features such as remote temperature control, mode selection, scheduling, energy use viewing and alarm alerts. Isaian
How many amperes it re quest
Jaime, The Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 30-amp circuit. This ensures it has the necessary power to operate efficiently. Derius
How can I find the calculations to determine how much how water this gives on one shower?
Courtney, To determine how much hot water the Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater can provide for a shower, you can follow these steps: Determine the Flow Rate of Your Showerhead: The average flow rate for a showerhead is about 2.1 gallons per minute (GPM). Estimate the Duration of Your Shower: The average shower duration in the US is around 8 to 13 minutes. Let's use 10 minutes for this calculation. Calculate the Total Water Usage: Multiply the flow rate by the duration of the shower. Total Water Usage = Flow Rate × Duration Total Water Usage=Flow Rate×Duration For a 10-minute shower: Total Water Usage = 2.1 GPM × 10 minutes = 21 gallons Total Water Usage=2.1GPM×10minutes=21gallons Consider the Water Heater's Capacity and Recovery Rate: The Performance Platinum 80 Gal. water heater has a large capacity and a high efficiency, meaning it can provide a significant amount of hot water continuously. Given its capacity, it can easily handle multiple showers back-to-back without running out of hot water. So, for a 10-minute shower using 21 gallons of water, this water heater can comfortably provide enough hot water for several showers in a row, thanks to its 80-gallon capacity and efficient heat pump technology. Derius
Is a 50 gal 110v or 220v or can you wire it either way.
Hi John! The Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 220V electrical connection. This is standard for most electric water heaters of this size and type, as it ensures they have enough power to operate efficiently. Derius
I have 10guage wire and a double-pole 25 amp circuit breaker. Will this work?
Curt, The Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 30-amp double-pole circuit breaker and 10-gauge wire for proper installation. Since you have a 25-amp circuit breaker, it would not be sufficient for this water heater. Upgrading to a 30-amp breaker would be necessary to ensure safe and efficient operation. Derius
How can I find the recovery rate of the various Energy Star-rated heat pump water heaters? I want to put one in my 2 bedroom house that is used for Airbnb and I cannot have difficulties with operations or "out of hot water" calls.
Hello Bob, The recovery rate and other specifications are listed on the associated Specification Sheet for this model line. You will find it on its Home Depot product page, under Product Details then Additional Resources. Isaiah
For BnB's we recommend a conventional water heater, heat pump units have a slow recovery time. Mike
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Customer Reviews
4.5 out of 5
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Customers say the Rheem Performance Platinum Hybrid Water Heater is an efficient and innovative solution for hot water needs, offering significant energy savings and a user-friendly app for remote control. Many users appreciate its quiet operation and the added benefit of cooling the surrounding area. However, some customers have experienced challenges with recovery time and the need for additional plumbing due to the unique inlet and outlet design. Overall, the product is well-received for its performance and features, making it a worthwhile investment for energy-conscious consumers.
Thank you for sharing your experience. We're truly sorry to hear about the ongoing issues with your water heater and the frustration it has caused for you and your family. It's disappointing when a product doesn't meet expectations, especially after multiple attempts to resolve the problem. We appreciate your detailed feedback and will pass it along to the quality team to help improve products and customer support.
Derius
Thank you for sharing your detailed experience. It sounds like you went through quite an effort to get your Performance Platinum water heater installed! Your engineering insights and modifications are impressive. We are glad to hear it’s performing well in heat pump mode and providing hot water efficiently.
We understand your concerns about the flimsy connection plate and the noise. Ducting the cold air sounds like a good plan to manage the temperature and noise levels. Your feedback is valuable and will help others considering this model. If you have any further questions or need assistance, please don’t hesitate to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST!
Derius
Thank you for your wonderful 5-star review! It is great to hear that you have seen seen such drastic energy savings. We hope that this unit serves you well for many years to come.
Isaiah
Thank you for the wonderful 5-star review! Rheems goal is to provide the best product and experience to our customers, so we are happy to hear you are enjoying the features and benefits of your new Rheem Hybrid Water Heater!
Isaiah
Rheem is sorry to hear that you are having issues with your Rheem Hybrid Water Heater. If you need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Isaiah
Thank you for the wonderful 5-star review! Rheem's goal is to provide the best product and experience to our customers, so we are happy to hear you are enjoying the features and benefits of your new Rheem Hybrid Water Heater!
Isaiah
We are really sorry to hear about your experience with the water heater and the warranty issues. It sounds incredibly frustrating to deal with such a situation, especially when you expect a product to last and the warranty to be honored.
It’s unfortunate that the warranty had such a specific exclusion that wasn’t clear upfront. Sharing your experience can definitely help with this issue. If you need any assistance, feel free to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for your 5-star review and for choosing Rheem Hybrid Water Heating!
Isaiah
Thank you for your 5-star review!
Isaiah
We’re delighted to hear that your new Performance Platinum Electric Heat Pump Water Heater is not only heating water efficiently but also helping to keep your garage cooler in the Texas heat. Your positive feedback is greatly appreciated. Thank you for choosing Rheem!
Derius
