#1 Home Improvement Retailer

Internet # 312741462

Model # XE50T10HS45U0

Store SKU # 1005205440

ProTerra 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff

$1,859.00
Buy 3 or more $1,673.10
Apply Now
$undefined.00/mo** suggested payments with months** financingApply Now
  • Hybrid electric heat pump saves up to $315 in annual energy costs
  • Built In Leak Detection and Auto Shutoff protect against leaks
  • Demand Response Compliant for States Requiring Utility Management
Store
0 in stock

Free & Easy Returns In Store or Online

Return this item within 90 days of purchase.

Read Return Policy

Get an immediate answer with AI

AI-generated from the text of manufacturer documentation. To verify or get additional information, please contact The Home Depot customer service.

Product Details

About This Product

The Rheem ProTerra Electric Hybrid Electric Heat Pump Water Heater. Heat pump technology makes it 4X THE EFFICIENCY of a conventional electric model (of the same or similar capacity). More efficiency means more energy savings. It's so efficient, it can pay for itself in energy cost savings. This model has an estimated energy cost savings of up to $315 per year, or up to $3150 over 10-years* {*Annual savings subject to change based on utility rates}This ProTerra hybrid model features LeakGuard, the integrated 360° leak detection system, and the auto shut-off valve system that shuts off incoming water, locks water in the tank, and protects your home. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage, and control its modes; choose the efficiency or performance you want. As a Performance Platinum, it comes with a 10-year warranty and a 1-year in-home labor warranty.

Highlights

  • Provides an estimated energy cost savings of $315 per year
  • Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360-degree leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
  • Select the efficiency or performance you want with modes such as High Demand Mode and Vacation Mode
  • ENERGY STAR-certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
  • Reduces carbon footprint with 75% reduction in energy use
  • If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
  • Provides more hot water than many standard residential electric models, providing ample hot water for households with three to five people or homes with three or more bathrooms
  • Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Duct colder exhaust air into your attic, another room or out of your home
  • Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • 10-year warranty with one-year in-home labor warranty
  • Savings and efficiency information is located on product specification documents
  • As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Call 1-855-650-2786 before noon for same-day installation service in most areas or visit our water heater installation page for more information
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 312741462

Model # XE50T10HS45U0

Store SKU # 1005205440

Specifications

Dimensions: H 62 in, W 22.25 in, D 22.25 in

Dimensions

Kilowatt

4.5

Product Depth (in.)

22.25 in

Product Height (in.)

62 in

Product Width (in.)

22.25 in

Tank Valve Size (in.)

0.75 in

Water Connection Size (in.)

3/4 in

Details

Amperage (A)

18.75 A

Application Type

Residential

Efficiency Level

Super High

Electricity Phase

Single Phase

Finish Family

Gray

First Hour of Delivery (gallons/hr)

67

Household Size

3-5

Indoor/Outdoor

Indoor

Maximum Temperature (F)

150 F

Minimum Heat Pump Temperature (F)

40 °F

Minimum Temperature (F)

110 F

Nominal Tank Capacity (gallons)

50 gal

Number of Elements

2

Pack Size

1

Power Options

Hardwired

Product Weight (lb.)

218 lb

Rated Tank Capacity (gallons)

50 gal

Remote Access

Remote Access

Required Volt Connection

240 volt

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Tank Lining Material

Glass

Tank Warranty

10 Year

Uniform Energy Factor

3.88

Voice Control Hub Required

No Voice Control

Water Connection Location

Side

Water Heater Features

Demand Response Ready, Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Tall

Water Heater Type

Hybrid

Wattage (watts)

4500 W

Works With

Alexa

Warranty / Certifications

Certifications and Listings

UL Listed

Labor Warranty

1 Year

Part Warranty

10 Year

Questions & Answers

Can this be set to stay in electric mode in the winter? This will be in my garage that I heat and don't want it making my heater run more in the winter.
ByMar 15, 2025
1 Answer | 
Answer This Question

Hi Donnie! Yes, the Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater can be set to stay in electric mode during the winter. You can use the built-in EcoNet app to control and monitor the unit, allowing you to select the electric mode to avoid using the heat pump. Derius

By|Mar 17, 2025
    0/0


    Federal Tax rebate on this one?
    ByMar 13, 2025
    1 Answer | 
    Answer This Question

    Hi Edmund! Yes, the Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater is eligible for federal tax credits. You can claim up to $2,000 in tax credits for an ENERGY STAR certified model. Additionally, you might be eligible for local or utility rebates, so it's worth checking with your local utility provider. Derius

    By|Mar 23, 2025
      0/0


      Can this 50 gallon hybrid water heater be operated without the use of a cell phone?
      ByMar 12, 2025
      1 Answer | 
      Answer This Question

      Hello, The use of Wifi and the EcoNet app is not required for the water heater to operate normally. The app allows for extra features such as remote temperature control, mode selection, scheduling, energy use viewing and alarm alerts. Isaian

      By|Mar 24, 2025
        0/0

        (1)

        How many amperes it re quest
        ByMar 1, 2025
        1 Answer | 
        Answer This Question

        Jaime, The Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 30-amp circuit. This ensures it has the necessary power to operate efficiently. Derius

        By|Mar 4, 2025
          0/0


          How can I find the calculations to determine how much how water this gives on one shower?
          ByFeb 19, 2025
          1 Answer | 
          Answer This Question

          Courtney, To determine how much hot water the Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater can provide for a shower, you can follow these steps: Determine the Flow Rate of Your Showerhead: The average flow rate for a showerhead is about 2.1 gallons per minute (GPM). Estimate the Duration of Your Shower: The average shower duration in the US is around 8 to 13 minutes. Let's use 10 minutes for this calculation. Calculate the Total Water Usage: Multiply the flow rate by the duration of the shower. Total Water Usage = Flow Rate × Duration Total Water Usage=Flow Rate×Duration For a 10-minute shower: Total Water Usage = 2.1 GPM × 10 minutes = 21 gallons Total Water Usage=2.1GPM×10minutes=21gallons Consider the Water Heater's Capacity and Recovery Rate: The Performance Platinum 80 Gal. water heater has a large capacity and a high efficiency, meaning it can provide a significant amount of hot water continuously. Given its capacity, it can easily handle multiple showers back-to-back without running out of hot water. So, for a 10-minute shower using 21 gallons of water, this water heater can comfortably provide enough hot water for several showers in a row, thanks to its 80-gallon capacity and efficient heat pump technology. Derius

          By|Feb 21, 2025
            0/0


            Is a 50 gal 110v or 220v or can you wire it either way.
            ByFeb 15, 2025
            1 Answer | 
            Answer This Question

            Hi John! The Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 220V electrical connection. This is standard for most electric water heaters of this size and type, as it ensures they have enough power to operate efficiently. Derius

            By|Feb 18, 2025
              0/0


              I have 10guage wire and a double-pole 25 amp circuit breaker. Will this work?
              ByFeb 12, 2025
              1 Answer | 
              Answer This Question

              Curt, The Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater typically requires a 30-amp double-pole circuit breaker and 10-gauge wire for proper installation. Since you have a 25-amp circuit breaker, it would not be sufficient for this water heater. Upgrading to a 30-amp breaker would be necessary to ensure safe and efficient operation. Derius

              By|Feb 28, 2025
                0/0

                (1)

                How can I find the recovery rate of the various Energy Star-rated heat pump water heaters? I want to put one in my 2 bedroom house that is used for Airbnb and I cannot have difficulties with operations or "out of hot water" calls.
                ByFeb 6, 2025
                2 Answers | 
                Answer This Question

                Hello Bob, The recovery rate and other specifications are listed on the associated Specification Sheet for this model line. You will find it on its Home Depot product page, under Product Details then Additional Resources. Isaiah

                By|Feb 8, 2025
                  0/0

                  For BnB's we recommend a conventional water heater, heat pump units have a slow recovery time. Mike

                  By|Mar 11, 2025
                  0/0

                  (1)

                  Viewing 1-8 of 1618

                  Customer Reviews

                  4.5 out of 5

                  • 4.5 out of 1,131 reviews
                  • 83% recommend this product
                  What Customers Say
                  Summarized by generative AI from text of customer reviews

                  Customers say the Rheem Performance Platinum Hybrid Water Heater is an efficient and innovative solution for hot water needs, offering significant energy savings and a user-friendly app for remote control. Many users appreciate its quiet operation and the added benefit of cooling the surrounding area. However, some customers have experienced challenges with recovery time and the need for additional plumbing due to the unique inlet and outlet design. Overall, the product is well-received for its performance and features, making it a worthwhile investment for energy-conscious consumers.

                  Filter by:
                  Showing 1-10 of 1,131 reviews
                  Worst Purchase of My Life
                  This was the worst purchase I've ever made in my life for my family. Please be warned that you will not get more than 15-20min of hot water at any one time, starting with full hot water. We had this professionally installed and over the last 9 months, we have cranked up the temperature, we have kept it on High-Demand mode, we have been on the phone with Rheem for hours, we have had parts replaced just in case... nothing has ever helped. We live off of family members watching the app to see if there is hot water for someone to take a bath or shower. At first, lower-level reps from Rheem and plumbers said it was an issue and we should be getting more than that, but once the issue was escalated to the manager and escalation team lead (named Delereco), I found no help at all. They said it was working the way it should and that the 'small print' says that about 15 minutes of hot water is correct, and there's nothing wrong with it. So they were not willing to do anything else. I am finally paying to have this hybrid tank uninstalled and returned to Home Depot, and paying for another installation of a tankless water heater. Biggest waste of money of my life. Just beware, if your wife likes hot water (or anyone for that matter), she will hate you for buying this.
                  by
                  Response from RheemMar 11, 2025
                  Hi Ben,

                  Thank you for sharing your experience. We're truly sorry to hear about the ongoing issues with your water heater and the frustration it has caused for you and your family. It's disappointing when a product doesn't meet expectations, especially after multiple attempts to resolve the problem. We appreciate your detailed feedback and will pass it along to the quality team to help improve products and customer support.

                  Derius rheem
                    1 found this review helpful
                    I've installed this beast in my utility closet where things were so tight, I had to disconnect the gas line on my furnace to have a half inch of room to get this into the closet. I also had to take a stud and part of the plate out of the wall (no drywall inside the closet) and put in two, better placed studs in order to use a 28" pan as specified in the instructions. Atypical, my connections came in from the top, so I had to reroute those. (As an engineer, the new locations make much more sense to me.) The instructions called for a 6" min. heat trap on the inlet, but no indication on the output. I put 7" traps on both and don't really feel any warmth on the cold nipple or trap. After much research, I ran CPVC directly to the water heater and used 1" foam insulation tubes for the first foot or so to be able to fit insulation over the CPVC adaptors. I also had to add an expansion tank and syphon break. I started it up in high demand mode to get us back with hot water after having been without for two days. Then I set it to heat pump only mode and it has done fine for a week for two adults. The water at 120* is noticeably hotter that what my 23-year-old standard electric was producing, even though its thermostats were set at 120*. So hot, I'm going to double check the temp with a digital thermometer. I should have had it delivered, it was a beast to man handle with a little help from the wife. The only thing I don't like about it is the flimsy plate for connecting the 220. It is too thin and bends when dealing with three 10-gauge wires and the different size concentric rings deform if you aren't using the largest hole. It does produce both noise and cold air. I will be ducting it through vents in the closet walls but for now the closet doors are off the it blows cold air in your face when you walk by. The noise is on the level of a small window AC unit. There does not appear to be any noise transmitted through the CPVC to other parts of the house. I hope to report back once I have it fully ducted and have seen post installation electric bills. My workbench where I spend a lot of time is 3' from the closet. I never noticed the furnace running, I'm sure I'll be fully aware when this bad boy kicks on.
                    by
                    Response from RheemOct 9, 2024
                    John,

                    Thank you for sharing your detailed experience. It sounds like you went through quite an effort to get your Performance Platinum water heater installed! Your engineering insights and modifications are impressive. We are glad to hear it’s performing well in heat pump mode and providing hot water efficiently.

                    We understand your concerns about the flimsy connection plate and the noise. Ducting the cold air sounds like a good plan to manage the temperature and noise levels. Your feedback is valuable and will help others considering this model. If you have any further questions or need assistance, please don’t hesitate to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST!

                    Derius rheem
                    • Verified Purchase
                    3 found this review helpful
                    Efficient Water Heater
                    This water heater has done nothing but exceed my expectations. I had to extend my CPVC due to the cold supply line being on the bottom of the water heater. On energy saver in mainly runs the heat pump. Account for the condensate line. I used my old connection and have the condensate line water draining outside through the block wall. In a month with heavy usage, I’ve only spend $9 on electricity. The smart connectivity is a plus.
                    by
                    Response from RheemOct 7, 2024
                    Hello,

                    Thank you for your wonderful 5-star review! It is great to hear that you have seen seen such drastic energy savings. We hope that this unit serves you well for many years to come.

                    Isaiah rheem
                      • Recommended
                      1 found this review helpful
                      Very efficient
                      Working perfectly. Installed far away from any bedrooms. It does make a low hum, when heating water, which might bother sleepers if too close.Sucks the heat out of small room. Installed louvered door. We plan on storing garden food stuffs in the same room. Really like the app that lets you track usage. Only wish it had a timer function. I like the remote access the app gives! Set up took a few hours of plumbing and electrical but was pretty basic for DIYers.
                      by
                      Response from RheemSep 24, 2024
                      Hello,

                      Thank you for the wonderful 5-star review! Rheems goal is to provide the best product and experience to our customers, so we are happy to hear you are enjoying the features and benefits of your new Rheem Hybrid Water Heater!

                      Isaiah rheem
                        • Recommended
                        2 found this review helpful
                        So loud !
                        I just had this installed in a garage and it’s so loud when the heat pump is running I can hear it in the main house. It’s sitting at 55dB. If I move it closer to the exhaust it’s over 60dB. Turning it to electric heater instead of heat pump make the noise go away.
                        by
                        Response from RheemSep 17, 2024
                        Hello,

                        Rheem is sorry to hear that you are having issues with your Rheem Hybrid Water Heater. If you need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

                        Isaiah rheem
                          4 found this review helpful
                          Amazingly efficient hot water heater!
                          I have the 40 gallon version with 2 adults and I am averaging about 1.84 kwh per day over the last 10 days. My 27 year old electric water heater made by "American Water Heater Company" that was replaced by the Rheem was averaging about 13.5 kwh per day. I estimate I will save $44 per month based on my current electric rates. The exhaust fan is very quiet which runs an hour or two at most after finishing up 2 showers. A gas or tankless water heater makes more sense for very cold climates.
                          by
                          Response from RheemSep 17, 2024
                          Hello Derek,

                          Thank you for the wonderful 5-star review! Rheem's goal is to provide the best product and experience to our customers, so we are happy to hear you are enjoying the features and benefits of your new Rheem Hybrid Water Heater!

                          Isaiah rheem
                            • Recommended
                            3 found this review helpful
                            Buy another brand, no warranty
                            Mine started leaking in 8th year. They did not honor 12 year warranty because licensed plumber disconnected and put new one in. Warranty means nothing. You have to wait for them for weeks and the you can change the water heater. They know that this is impossible and you have to change right away so they put an exclusion on the warranty document that you cannot move water heater. Dishonest company and people. I am stupid that I bought same water heater thinking they will honor the warranty. I hope this helps someone out there.
                            by
                            Response from RheemSep 10, 2024
                            Hi,

                            We are really sorry to hear about your experience with the water heater and the warranty issues. It sounds incredibly frustrating to deal with such a situation, especially when you expect a product to last and the warranty to be honored.

                            It’s unfortunate that the warranty had such a specific exclusion that wasn’t clear upfront. Sharing your experience can definitely help with this issue. If you need any assistance, feel free to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

                            Derius rheem
                              • Recommended
                              34 found this review helpful
                              This customer chose to rate the product and not provide text.
                              by
                              Response from RheemSep 5, 2024
                              Hello Sylvester,

                              Thank you for your 5-star review and for choosing Rheem Hybrid Water Heating!

                              Isaiah rheem
                              • Verified Purchase
                              This customer chose to rate the product and not provide text.
                              by
                              Response from RheemAug 21, 2024
                              Hello Joey,

                              Thank you for your 5-star review!

                              Isaiah rheem
                              • Verified Purchase
                              Installed it in garage where it can take hot air and release cooler air. In addition to heating water more efficiently, it is also helping to keep the garage cooler in Texas hot weather.
                              by
                              Response from RheemAug 20, 2024
                              Hello,

                              We’re delighted to hear that your new Performance Platinum Electric Heat Pump Water Heater is not only heating water efficiently but also helping to keep your garage cooler in the Texas heat. Your positive feedback is greatly appreciated. Thank you for choosing Rheem!


                              Derius rheem
                              • Verified Purchase
                              3 found this review helpful
                              Showing 1-10 of 1,131 reviews