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Internet #

312741454

Model #

XE65T10HS45U0

Store SKU #

1005205439

ProTerra 65 Gal. 10-Year Hybrid High Efficiency Heat Pump Tank Electric Water Heater with Leak Detection & Auto Shutoff

$238900
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$undefined.00 /mo* suggested payments with months* financingApply Now
  • Hybrid electric heat pump can save hundreds in annual power costs
  • Auto shutoff valve protects your home from potential water damage
  • Provides ample hot water for homes with three or more bathrooms
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Product Details

Have plenty of hot water with this ProTerra 65 Gal. 10-year hybrid high-efficiency smart tank electric water heater. You can control your hot water with the built-in EcoNet Wi-Fi. For energy efficiency, it features hybrid electric heat technology. The brass drain valve drains easily, preventing sediment build-up. To keep your home safe from water damage, it includes an auto shutoff valve. Stainless steel elements ensure lasting use.
  • Provides an estimated energy cost savings of more than $269 per year
  • Pays for itself in energy cost savings thanks to an amazing 3.85 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360 deg. leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
  • Select the efficiency or performance you want with modes such as High Demand Mode and Vacation Mode
  • Energy Star-certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
  • Reduces carbon footprint with 75% reduction in energy use
  • If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
  • Provides more hot water than many standard residential electric models providing ample hot water for households with three to five people or homes with three or more bathrooms
  • Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Duct colder exhaust air into your attic, another room or out of your home
  • Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • 10-year warranty with 1-year in-home labor warranty
  • Savings and efficiency information is located on product specification documents
  • As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Return Policy
  • California residents
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Specifications

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Questions & Answers

1223Questions
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Q:What is the difference between this model and the ProTerra� Plug-in Heat Pump Water Heater with HydroBoost and LeakGuard (120V Shared Circuit) PROPH65 T0 RH120-MSO
by|May 30, 2023
1 Answer
Answer This Question

A:  For you question it would be best to contact out customer service line at 800-995-0982.

by|Jun 1, 2023
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    Q:What is the COP of this model (XE50T10H45U0)?
    by|May 30, 2023
    1 Answer
    Answer This Question

    A:  Hello Bob, the coefficient of performance or COP of a heat pump, refrigerator or air conditioning system only applies does not apply for heat pump water heaters, only HVAC appliances. The are measured by UEF only which for this unit is 3.88.

    by|May 31, 2023
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      Q:Where can I find the serial number?
      by|May 30, 2023
      1 Answer
      Answer This Question

      A:  Hello, the serial number can be found on the while label locate in the middle of the tank.

      by|May 30, 2023
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        Q:Is it necessary to check and replace the anode? If so, how often and how is it accessed?
        by|May 26, 2023
        2 Answers
        Answer This Question

        A:  Hi TonyG and thank you for your question. Yes is it, whenever you drain the unit to preform routine maintenance.

        by|Jun 5, 2023

          A:  Yes, check it every year or two. Replace when it's at 50%. .. though most people just ignore it and the tank rusts earlier than it should.

          by|May 30, 2023
            Showing 1-4 of 1,223
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            Customer Reviews

            4.3 out of 5
            (2,569)
            • 4.3
              out of 2,569 reviews
            • 69% recommend this product
            Filter by:
            Showing 1-10 of 2,569 reviews
            Better than oil !
            I have a wantless oil boiler for domestic hot water and base board heat. I was tired of spending money on oil throw out the summer and where I live the electric bill is dirt cheap since we have our own plant. Regular electric water heaters are cheap to buy but expensive to operate. The initial cost plus $500 rebate I got for this item was a no brainer! I currently use 2-3kw per day. It’s been running for 2 weeks and barely 1in of water in my bucket. Slow to initial heat up but great otherwise!
            by
            Response from RheemMay 4, 2023
            Hi,

            Thank you for this 4-star review. We are glad that your new water heater is a savings perk for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

            Derius rheem
              • Recommended
              3 found this review helpful
              Greatest investment
              Absolutely love this hot water heater. The energy savings along with cost and return on investment was by far well worth it. Yes it cost a bit more upfront but it pays for itself with the energy savings and the rebates from utility company and tax incentive. Completely satisfied with the purchase and I would tell everyone who’s looking for a new heater and on the fence about what to get, get this. I did the research web wide, consumer reports and website and Rheem is the way to go.
              by
              Response from RheemApr 21, 2023
              Hi Anish,

              Thank you for this 5-star review. We are glad that your new water heater is a great investment for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

              Derius rheem
              • Verified Purchase
              • Recommended
              4 found this review helpful
              Very noisy
              I’m actually considering throwing this out and buy the A O Smith hybrid water heater. I have had this running for around 4 months and it is extremely noisy at 65 decibels, it should be around 45 decibels. I am going to contact Rheem to see if they have come up with a fix and if not I’ll probably have to do something else. It does work good. It’s just really loud.
              by
              Response from RheemMar 21, 2023
              Hi,

              Thank you for this review. We apologize for the inconvenience that you have experienced because of the noise level of your water heater. The water heater that you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with service options, and warranty coverage for your water heater.

              Derius rheem
                7 found this review helpful
                So far, so good.
                Install was fairly straight forward. I’m eager to see if the hyped efficientcy equates into real savings. I’m a little concerended on how long it took the WH to recover to a full tank of hot water after a shower but like many have stated in various Youtube videos there is a degree of programability and tuning that needs to take place to reach full potential. That is currently a work in in progress.
                by
                Response from RheemMar 15, 2023
                Hi Bill,

                Thank you for this 5-star review! We are glad that you are looking forward to the potential savings your new water heater will provide. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                Derius rheem
                  • Recommended
                  3 found this review helpful
                  Broken from the start!
                  We just installed a brand new Rheem hybrid water heater, purchased from Home Depot. That same Sat. night, the alarm kept going off and giving us code A004. I called a Rheem tech Monday morning and he had me push some buttons and read him some numbers…he ended up Fed-Exing us 3 new thermistors (although the unit has 4), a YouTube video, and a diagram which doesn’t really match our unit. My husband just spent about an hour replacing the wires and now we have 3 alarm codes! I’m beyond frustrated.
                  by
                  Response from RheemMar 6, 2023
                  Hi,

                  Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 10-year parts and tank warranty, as well as a 1-year labor warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

                  Derius rheem
                    13 found this review helpful
                    Works as expected but you will need to rework supply lines if you're replacing a traditional unit.
                    Unit works as expected, just waiting to see if energy savings is as promised. It's been installed for almost a month and definitely produces hot water. Just got Econet up and running a few days ago thank to their tech support line. I had to add a wifi extender unit in order for it to link up and it does now. I like the info and controls the app provides.
                    by
                    Response from RheemMar 4, 2023
                    Hi Bill,

                    Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                    Derius rheem
                    • Verified Purchase
                    • Recommended
                    3 found this review helpful
                    Hybrid Water Heater - excellent purchase
                    WiFi set up is not intuitive. Might have to watch a YouTube video to figure it out. Otherwise, completely satisfied with unit delivery to house and operation after installed. If you've never had a hybrid water heater, this is basically a heat pump and regular water heater. It is bottom fed, so code requirements include an air gap and condensate drain line similar to your HVAC unit. Phone app allows you to set schedules or change from economy to high demand with a touch of a button. Easy to use. Supposed to save 30% in energy per year. Local utility and Federal tax rebates available, too.
                    by
                    Response from RheemFeb 24, 2023
                    Hi,

                    Thank you for this 5-star review! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                    Derius rheem
                    • Verified Purchase
                    • Recommended
                    5 found this review helpful
                    Best Energy Upgrade We've Done
                    This is one of the best home upgrades we have done in the past several years. We installed new triple pane windows and although we love them, didn't see any discernible difference in our electric bill. Same with LED lighting, energy star appliances, etc. After installing this water heater our bill dropped by nearly $100 per month. On top of that, during the summer it does a great job of cooling and drying the air in our basement and has kept the area nice and dry (and mold free). Recommended!
                    by
                    Response from RheemFeb 8, 2023
                    Hello,

                    Thank you for choosing Rheem Water Heating for your home and we appreciate you taking time to write this review! We are happy to hear you are enjoying the energy saving benefits of this Hybrid Water Heater!

                    Isaiah rheem
                      • Recommended
                      4 found this review helpful
                      Getting random error code after 1 month use
                      Its saves electricity bill but it might end up cost more. After 1 month use I'm getting A125 and A126 code. Looks like something stuck, it just keep heating up until it error out. Had to turn off power for 5 mins in order to clear the alarm. I'm not sure how long this unit will last.....
                      by
                      Response from RheemFeb 14, 2023
                      Hi Joe,

                      Thank you for taking the time to leave this review. We apologize for the inconvenience you have experienced because of the performance of your water heater and hope the issue has been resolved. The water heater you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

                      Derius rheem
                        12 found this review helpful
                        50 gallon Rheem hybrid hot water heater
                        Working well so far. Have it only about 10 days. Have not run out of hot water. Wish there was a rebate fro m rheem.
                        by
                        Response from RheemJan 26, 2023
                        Hello Joseph,

                        Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater! You can check for rebates in your area using the Rheem Rebate Center webpage, https://www.rheem.com/rebate-center/

                        Isaiah rheem
                        • Verified Purchase
                        2 found this review helpful
                        Showing 1-10 of 2,569 reviews

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