Smart Lighting White Motion Activated Outdoor Integrated LED Flood Light

Hello Raymond Tolbert,

We appreciate you taking the time to leave a review. We completely understand the relevance of having your home security up and running at optimal use. Rest assured that our team is here to provide you the assistance that is needed.

Ring Floodlight Battery is part of the Smart Lights line of products that strengthen your Ring of Security while illuminating your home and property. The Floodlight has a bright motion-sensing smart dual-head floodlight. It's battery-powered for easy no-wiring installation and illuminates large areas with powerful adjustable lights and a positionable motion sensor. Based on your review, it seems that you are having trouble with getting your Ring Smart Lighting Floodlight to come on. If this is the case, we recommend checking the device batteries to ensure they are in the device correctly. If you have tried that suggestion and still need assistance, please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360025667012-Troubleshooting-Guide-for-Ring-Smart-Lights-Floodlight-Battery.

If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.

Thank you,
Jamila with Ring.

Hello Steve,
Thank you for taking a moment to leave your review on the Ring Smart Floodlight Wired. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but rest assured we are still here to assist you, if needed.
We did just want to clarify a few features of this device. The Floodlight Wired is packed with 2000 lumens of brightness and does, in deed, feature a dusk to dawn feature within the light settings. Ring app options include a scheduled Dusk to Dawn mode, when the devices are connected through the Ring Smart Lighting Bridge. Here is a helpful article which elaborates on light scheduling options: https://support.ring.com/hc/en-us/articles/360041290112.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila from Ring

Hello HomeDepotCustomer,

Thank you for taking a moment to leave your review rating on the Ring Smart Floodlight. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Smart LED Floodlight product. We look forward to hearing from you!

Thank you,
Alexis with Ring

Hello Omar,

Thank you for taking a moment to share your experience with the Ring Smart Lighting Floodlight Wired. We’re glad to read that you are finding the provided features and functions useful. This Floodlight Wired is designed to shine light above driveways, side yards and high-traffic areas when motion is detected.

We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Ring Community was launched to help deliver the most current news and educational information to our neighbors. We invite you to visit our site at https://community.ring.com/ today to share any feedback you may have.

All the Best,
Danielle with Ring

Hello Joseph,

We know how important it is to have peace of mind when it comes to your home security. Your Ring Floodlight Wired is intended to provide this for you. Please know that we are here to assist and are confident that we can find you a resolution in a timely manner.

If it is daytime, is the light sensor disabled on the Floodlight Wired? If so, it will activate in the day. Try enabling the light sensor to see if the light then responds to motion.

Please reach out to us directly via our community forum at https://community.ring.com, so we can find a solution to best resolve this and ensure the device is functioning as it was intended.

Thank you,
Antonio from Ring