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Internet #306655625

Model #RUR199iN

Store SKU #1003546107

Super High Efficiency Plus 11 GPM Residential 199,000 BTU Interior Natural Gas Tankless Water Heater

$217875
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$undefined.00 /mo* suggested payments with months* financingApply Now
  • Enjoy endless hot water
  • Less space for heating gives you more space for living
  • Includes isolation and PRV valves; no additional purchase needed
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Product Overview

Welcome to ultimate efficiency. With technology that operates only when hot water is needed, super-efficient heating coils, no pilot light and no storage tank to heat and reheat water, you save on energy and utility costs. In fact, Rinnai Tankless Water Heaters use up to 40% less energy than a traditional tank water heater. Plus, with premium technology, increased energy efficiency, an improved Home Energy Rating System (HERS) Index Score and optimized LEED eligibility, our tankless solutions can increase your home's value. You can even qualify for energy efficiency rebates and tax credits. It's a smart investment for now and the future.
  • ENERGY STAR qualified with Uniform Energy Factor of 0.93
  • ThermaCirc360 technology provides faster hot water with a built-in recirculation pump, timer and thermal bypass valve - ideal for homes without a dedicated return line
  • Save time with hot water whenever and wherever you need it, any size home, even for simultaneous uses at multiple fixtures
  • Save energy and reduce utility costs by operating only when hot water is needed
  • Maximum output, minimum space; suitable for installation in non-traditional spaces such as crawl spaces and attics
  • Multiple venting options available including PVC/CPVC using the Ubbink concentric to twin pipe adaptor allow for an easy installation
  • Wi-fi ready
  • Residential warranty: limited 15-year or 12,000 hours on heat exchanger, 5-year on parts, 1-year on labor (5-year optional on labor); commercial warranty: limited 8-year or 12,000 hours on heat exchanger, 5-year on parts, 1-year on labor (2-year optional on labor)
  • *Note. Rinnai is changing the language in its warranty terms and conditions found in the current User Installation manuals. The existing statement will be replaced by the following: "This Limited Warranty applies only to products that are installed in the United States and Canada. Improper installation may void this Limited Warranty. It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation." All warranties (old or new manual) will be honored as written above.
  • You can be confident in choosing to install Rinnai tankless technology in your home; our commitment to quality has made us the #1 selling tankless water heating brand in North America; your family deserves nothing less
  • Professional installation recommended; please call 833-746-6210
  • Rinnai branded accessories will ensure optimal performance of your Rinnai Tankless Water Heater.









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Info & Guides

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BrandRheemRinnaiRinnaiRinnai
NamePerformance Platinum 11 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU Interior Natural Gas Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU Exterior Natural Gas Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU/h 58.3 kWh Exterior Propane Gas Tankless Water Heater
Price
$144097
$217875
$217875
$217875
Ratings
(225)
(1339)
(86)
(14)
Indoor/OutdoorIndoorIndoorOutdoorOutdoor
Gas TypeNatural GasNatural GasNatural GasLiquid Propane
Number of Showers2-42-42-42-4
Application TypeResidentialResidentialResidentialResidential
Flow Rate @ 45°F Rise (gallons/min)8.5 gal (US)/min8.5 gal (US)/min8.5 gal (US)/min8.5 gal (US)/min
Efficiency LevelSuper HighSuper HighSuper HighSuper High
Water Heater FeaturesFreeze Protection,Ultra LoNox,Wall MountedFreeze Protection,Wall Mounted,WiFiFreeze Protection,Wall Mounted,WiFiFreeze Protection,Wall Mounted,WiFi
Fuel TypeGasGasGasGas
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Specifications

Dimensions

Product Depth (in.)
11.5 in
Product Height (in.)
26.4 in
Product Width (in.)
18.5 in
Vent diameter (in.)
5 in
Water Connection Size (in.)
3/4 in

Details

Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Finish Family
Silver Metallic
Flow Rate @ 35°F Rise (gallons/min)
9.8 gal (US)/min
Flow Rate @ 45°F Rise (gallons/min)
8.5 gal (US)/min
Flow Rate @ 55°F Rise (gallons/min)
7 gal (US)/min
Flow Rate @ 65°F Rise (gallons/min)
5.9 gal (US)/min
Fuel Type
Gas
Gas Connection Size
3/4 in
Gas Type
Natural Gas
Heat Exchanger Warranty
15 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
185 °F
Minimum Activation Rate (gpm)
0.4
Minimum Temperature (F)
98 °F
Number of Showers
2-4
Pack Size
1
Product Weight (lb.)
73 lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
199000 Btu
Uniform Energy Factor
0.93
Vent Type
Single Wall
Water Heater Features
Freeze Protection,Wall Mounted,WiFi
Wattage (watts)
84 W

Warranty / Certifications

Certifications and Listings
AHRI Certified,CSA Certified
Labor Warranty
1 Year
Part Warranty
5 Year

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 4.1
    out of 1,341 reviews
  • 69% recommend this product
Filter by:
Showing 1-10 of 1,341 reviews
So far (2 weeks after install), this unit appears to be working as advertised. It performs consis...
So far (2 weeks after install), this unit appears to be working as advertised. It performs consistently and we've not yet pushed the limits enough to run low on hot water. While you do get 'endless' hot water, there is a limit to how much it will make at once. In our area, the temperature rise required (delta T) is about 50 degrees. So according to Rinnai's website we should expect about 8 gallons per minute from this RUR199i, not the 11GPM mentioned in the title. The only (very) minor issue we've had with this one is that the manual is incorrect in the parameter settings for the recirc frequency. The settings for 'comfort' (6 cycles per hour) vs 'economy' (3 cycles per hour) are reversed from the documentation. I've verified this with a temperature logger. (Yes, I'm that much of a nerd). Beware installing this unit if you don't have significant experience with plumbing, venting and/or electrical. I would also recommend the add-ons that I've done to mine. I've installed a small thermal expansion tank on the cold side between the unit and the check valve to keep the pressure on the hot side from constantly spiking to 150PSI. And I added a UPS (uninterruptible power supply) on the power feed to help with short power outages. The wifi app that comes with it is very kludgy, buggy and barely functional. They should definitely invest more there to make it more functional and stable.
by
    • Recommended
    5 people found this helpful
    Impressed and some recommendations
    I just moved in to my new place and the 50 gal traditional water heater was in need of replacement (hints of leaks surrounded the installation). It was a somewhat hard choice since money savings was just marginal. A tankless had high installation cost and it wasn't clear if it would be recovered with the lowered energy usage. However, the original tank was shoe horned into a nook and made maintenance difficult (e.g. can't easily replace the anode) and it would be nice to use the recovered space for a water softener. Decided on the RUR199i because of the reciculation feature. Installed and mostly working like a champ! Still struggling with the Control-R app for adusting temperature. Haven't called Rinnai yet. But there are some suggestions: Mount it on a wall away from living spaces if possible. There is a low hum when it is in use and if it is mounted on a shared wall with a living space, you'll notice it. The noise is especially noticiable when the reciculation pump is running. Use flexible connections if possible. Things are very tight and it'll save you quite a bit of time. I wanted a neat installation a with pressure valve and hose bibs and all pipes in-wall and that took most of the time. Workout connection locations with the unit on the floor and be aware of the standoff distances from the wall as the cold water connections is close to the wall and if not properly planned could lead to a lot of headaches ;-) If using hard pipe for the condensate drain, add a union to simplify future maintenance (e.g. if you need to remove the unit).
    by
      • Recommended
      5 people found this helpful
      Meets need and expectations.
      Meets need and expectations.
      by
      • Verified Purchase
      • Recommended
      Hydro Savings
      I could see a big saving on my hydro bill right away
      by
        Overkill for what I need.
        A great unit overall. More capacity then what I need. Have not set up the recirculation system yet or use the online app (which apparently is not that good). However from a straight forward shower perspective or needing hot water, the system delivers and does so well. Will not go back to a tank system ever again. It was expensive but I suppose you get what you pay for.
        by
          Efficient water heater needs a stable internet con
          The software for connecting the water heater to the internet is very difficult to use and very unreliable. It has been a nightmare keeping it connected to my WiFi network. The ControlR App has been even worse in maintaining a reliable connection to the water heater. It goes through periods of hours or days at a time where it shows that it is connected, but will not trigger the water heater to recirculate how water through the pipes, causing me to waste huge amounts of water just getting hot water to the kitchen or shower where it is needed. This has been going on for 9 months, with only marginal improvements. To this day, the App does not correctly update the readouts for whether it is delivering hot water and whether the recirculation pump is turned on. You just have to trust to fate on whether a command to start recirculation has actually worked. I can't tell you the number of times I have restarted my entire network in an attempt to get the App to talk to the water heater. R
          by
            RUR199i
            This tankless is impressive has built in recirculation and with the smartphone app can schedule recirculation time. I have water temp set to 110, outside temp is about -7 C and hot water arrives at the furthest faucet in about 1 min. Without the recirc on. Prior I had an older Rinnai that failed it would take 5 minutes for the furthest faucet to get hot water.
            by
              The water heater is great; The Wi-Fi module is not
              The water heater works perfectly. The Wi-Fi module is junk! It keeps losing connection with my router for no apparent reason so I cannot control the heater settings with the smartphone app making it worthless.
              by
                Excellent system.
                I am very pleased with my purchased of the RUR-199iN, which I had professionally installed. This is an excellent system and my family has plenty of hot water, wherever needed. I will follow the maintenance schedule, as directed by the company literature, and I look forward to many years of problem free hot water. Initially, I had a problem with a faulty wi-fi controller for the recirculation pump and I contacted Michelle at Rinnai and she promptly sent me a replacement manual controller (MC-195t-us), which works very well. I am very pleased with the customer service I received and everything works well. Well done!
                by
                  Works great
                  Installed 4 months ago. Easy to clean strainers as needed.
                  by
                    Showing 1-10 of 1,341 reviews