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Internet # 325975709

Model # RV2310AE

Store SKU # 1009794156

Matrix Self Emptying 13.39 in. Robotic Vacuum with Smart Navigation Self-Cleaning Brushroll in Black

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$299.99
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  • Self-empties into a bagless base that holds up to 45 days of dirt
  • Self-Cleaning Brushroll perfect for pet hair and anti-hair wrap
  • Precision home mapping accurately maps during day or night
  • View More Details

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Product Details

About This Product

The Shark Matrix Self-Emptying Robot Vacuum features exclusive Matrix Clean and Precision Home Mapping with incredible suction power. Easily tackles multiple floor types - carpets and hardwood floors and is perfect for cleaning up pet hair. The robot vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris. With the bagless base, there is no additional purchase of disposal bags required.

Highlights

  • Leaves no spots missed: with matrix clean, the robot vacuum cleans using a precision grid taking multiple passes over dirt and debris for deep cleaning coverage
  • Incredible suction: powerful suction captures dirt and debris on carpets and hardwood floors tackling even the toughest of messes in your home
  • Empties itself: self-empties after each clean into a bagless base that holds up to 45 days of dirt and debris, the bagless base does not require any additional purchase of disposal bags like traditional auto empty robots
  • Self-cleaning brushroll: digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home - engineered to pick up more hair and is anti-hair wrap
  • Precision home mapping: 360° lidar vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night, adapting to everyday changes in the home
  • Perfect for homes with pets: powerful vacuum suction and self-cleaning brushroll help capture pet hair, dust, and dander
  • Advanced targeted cleaning: with a tap in the sharkclean app you can target rooms and spots with matrix clean for 30% better cleaning on carpets and hard floors vs. RV2310AE single pass tested on level loop sand
  • Cleaning customization: creates a precise home map in the sharclean app so you can select specific areas to clean on-demand, initiate matrix clean, and set cleaning schedules from anywhere
  • Convenient hands free-cleaning: voice control easily activate cleaning the whole home, a room, or even a spot through a tap in the app or using voice control with google assistant or alexa, with recharge and resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off
  • What's included: shark matrix robot, self-empty base, and 1 side brush
  • Shop all Shark products here!
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
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Product Information

Internet # 325975709

Model # RV2310AE

Store SKU # 1009794156

Additional Resources

Shop All Shark

Specifications

Dimensions: H 4.19 in, W 13.39 in, D 13.39 in

Dimensions

Product Depth (in.)

13.39 in

Product Height (in.)

4.19 in

Product Width (in.)

13.39 in

Details

Appliance Series

Not Applicable

Bag Type

Bagless

Battery Life (Max)

90 Minutes

Bundling Options

Tool Only

Cleaning Path Width (in.)

5.7 in

Color Family

Black

Commercial/Residential

Residential

Cordless/Corded

Cordless

Filter Type

Washable

Floor Care Features

Auto Docking/Recharging, Lightweight, Pet Hair, Scheduling Capabilities, Self Charging, Self Emptying, Wifi

Floor Cleaning Type

Vacuums

Included Accessories

No additional accessories included

Maximum Air Watts

0

Navigation Path

Smart Navigation

Noise Level (dB)

69.4

Power Options

Battery

Product Weight (lb.)

13.23 lb

Recommended Surfaces

Carpet, Hardwood/Wood Laminate, Multisurface

Remote Access

No Remote Access

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Bluetooth

Sound Rating Range (Decibels)

Average

Voice Control Hub Required

No Voice Control

Works With

Proprietary App

Warranty / Certifications

Manufacturer Warranty

1 Year Limited

Questions & Answers

Is this unit 5Ghg compatible?
ByJun 17, 2026
1 Answer | 
Answer This Question

Yes, it connects to standard 2.4GHz Wi‑Fi networks, but it is not compatible with 5GHz (5G) Wi‑Fi.

By|Jun 18, 2026


    Does this use matrix cleaning or random cleaning?
    ByMar 1, 2026
    1 Answer | 
    Answer This Question

    The Matrix Robot RV2310AE uses Matrix Clean technology, which is an organized, grid-based cleaning pattern, not a random one.

    By|Mar 2, 2026


      Would this product work in a church with 26 pew
      ByDec 24, 2025
      1 Answer | 
      Answer This Question

      The Shark Matrix RV2310AE can work in a church with 26 pews, but keep in mind it’s designed for home use. It will clean large open areas well, but the narrow spaces between pews may require manual positioning or extra runs. The robot uses LiDAR mapping and has recharge-and-resume capability, so it can handle big spaces over multiple cycles.

      By|Dec 24, 2025


        can this be used without voice and just push buttons?
        ByDec 19, 2025
        1 Answer | 
        Answer This Question

        Yes, the Shark (AI Ultra Robot Vacuum) can be used without voice commands. It has physical buttons on the unit for starting, stopping, and docking, and you can also control it through the SharkClean app if you prefer not to use voice assistants like Alexa or Google Home.

        By|Jul 19, 2026

          (1)

          Does the roller need to be cleaned of strings and hair
          ByNov 14, 2025
          1 Answer | 
          Answer This Question

          Yes, the roller on the Shark RV2310AE robot vacuum should be cleaned regularly to maintain optimal performance.

          By|Nov 14, 2025


            Does this vacuum avoid pet poop and cords? Does it work on shag carpet?
            ByMar 26, 2025
            1 Answer | 
            Answer This Question

            This Shark product does not avoid pet poop or cords. You can adjust the area where you would like the unit to go. It does not work on shag carpets, as the roller will get blocked.

            By|Apr 19, 2025

              (1)

              What is smart navigation?
              ByMar 20, 2025
              1 Answer | 
              Answer This Question

              The smart navigation will help the robot to use app features such as home mapping, carpet detection, using no-go zones, and scheduling. Your robot will meander around your rooms while it creates a map of your home's floor plan. This map will enable your Shark to clean specific rooms and provide the best possible cleaning results.

              By|Oct 31, 2025

                (3)

                Is it rechargeable
                ByDec 15, 2024
                1 Answer | 
                Answer This Question

                Yes. This unit is rechargeable. Once it finishes with the cleaning session it will return to the base in order to recharge the battery.

                By|Nov 4, 2025


                  Viewing 1-8 of 15

                  Customer Reviews

                  4 out of 5

                  • 4 out of 377 reviews
                  • 71% recommend this product
                  Filter by:
                  Showing 1-10 of 377 reviews
                  Hot, Lost Garbage
                  I bought this in December, and, initially, it worked fine. But then Shark did something to break the software and now when I tell it to clean a specific room it takes a single lap around the outside edge of the entire house, returns to its dock, and plays its silly little victory noise. Much like I imagine the devs did when they broke the software. I am actively trying to get a refund, but you shouldn't buy it at all.
                  by
                  Response from SharkNinjaJun 26, 2026
                  Hi Zalen, Thank you for taking the time to leave a review and for sharing your experience in detail. We understand how frustrating it must be to see a change in your robot’s performance, especially when it was working well initially and is no longer cleaning specific rooms as expected. We appreciate you bringing this to our attention, and your feedback is incredibly valuable. It will be shared with our product and development teams so they can review and continue improving both performance and user experience. To help resolve the issue, we recommend working through the troubleshooting steps in our detailed guide below, which includes checks for mapping, software behaviour, and cleaning modes: https://support.sharkninja.com/article/RV2300S-RV2300AE-Series-Shark-Matrix-Auto-Empty-Robot-Troubleshooting-Guide?redirect=false Some key areas covered in the guide include ensuring your map is up to date, verifying room selection settings, checking for any software or app updates, and re-establishing mapping if needed. These steps often help restore normal cleaning behaviour. If the issue continues after completing the troubleshooting, please follow the contact options at the end of the guide to connect with our support team. They can take a closer look at your specific case and assist further, including discussing next steps and available solutions. Kind regards, Shark Home
                    We have 5 Dogs, 3 kids, and a cat. I have purchased other BIG NAME brands robot vacuums, even those that claim they are perfect for those with pets. None of those compare to the quality and function of the Ninja Shark. I still manually vacuum the house my self every Saturday morning (its been a long standing ritual), but with the Shark, I don't feel like I have to. It does such a great job the other 6 days of the week, I don't feel guilty if I miss a Saturday. The self emptying station means every time it runs, it has an empty resivior. This translates to better performance. Now the question will be - How long will this unit last. With Roomba, we would be lucky to get a year to 18 months before having to replace it. If this unit outlasts that time frame, Ninja will have a customer for life! FIVE STARS ALL THE WAY!
                    by
                    • Verified Purchase
                    I love that it can empty itself, and it is very good at cleaning!
                    by
                    Lo adquiere el 25 de noviembre ya no sirve. Tiene dos meses y no hace nada y poder dar con la garantía ha sido un problema. Lo limpié completo lo monté y nada y dar con el problema ha sido una pesadilla. Con el iRobot todo era más fácil.
                    by
                    Response from SharkNinjaFeb 5, 2026
                    Hola López, Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos mucho saber que su robot Matrix dejó de funcionar después de solo dos meses; no es la experiencia que queremos para usted. También entendemos lo decepcionante que es tener dificultades para acceder al soporte de garantía, especialmente después de intentar todos los pasos correctos como limpiar y volver a montar la unidad. Usted merece una experiencia fluida y sencilla, y agradecemos que nos haya informado sobre esta situación. Nos encantaría revisar su caso más a fondo y ayudar a resolverlo lo antes posible. Nuestro equipo siempre está disponible para asistirle en https://support.sharkninja.com/contact-us. Atentamente, Shark Clean
                      AMAZING ROBOT!
                      Bought this about 2 months ago. I must say, this was absolutely, undoubtably one of the BEST purchases I've ever made in my life! This robot is AMAZING! I recently bought a new condo. All carpet on the second level. Kind of a mix of light/dark grey carpet. My dog is about 18 pounds but she sheds like a husky. Little did I know, her fur was EVERYWHERE. I hate vacuuming too. I got this robot on Black Friday at 50% off. I set it up and WHAM....this little robot is a BEAST! After my first use, I emptied the bin and a sweater of fur came out. I was amazed. I vacuum the carpets now maybe 2-3 times a week and still get small bundles of hair in the bin. My carpets always look awesome with the lines and designs the robots leaves. I loves this robot. It's almost like my little toy. Just get my Iphone out, open the app...and vacuum my carpets with ZERO effort. LOVE THIS ROBOT!!!!
                      by
                        Nice & quiet
                        I love it! It is so quiet too. I don’t have to turn up my tv volume. Been using it for a little over a week now & have not seen anything it missed. So it’s doing very well.
                        by
                          Robot works great app crashes even after 2 updates
                          When I first got it the app worked great. The unit does a good job however when it completes it’s cycle and I hit review report the app locks up and the. I have to restart the app. Please fix this. I am using an iPhone 14+ on version 18.6.2
                          by
                            Robot vacuum
                            I couldn’t get it to learn my house plan. I redid the floor plan 5 times and moved the room diagram. I gave up. I wish it had 2 brushes not just 1.
                            by
                            Response from SharkNinjaAug 19, 2025
                            Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that you're having trouble with you Shark Matrix mapping your home. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
                              No room selection on schedule feature
                              The app does not allow me to select certain rooms for a schedule. The schedule feature only allows you to schedule the entire house or nothing, unless you want to set ‘no go’ rooms, which isn’t something I want to alter every day. My map is set, my rooms are labeled, so this simple feature should be there. I would do the entire house, but the battery won’t last and it has to go back and re-charge for 3 hours. I’m not happy with the purchase and may return it.
                              by
                              Response from SharkNinjaJul 28, 2025
                              Hello Colleen, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark Matrix Self-Empty Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
                                It was great- when it worked
                                I wanted to love this vacuum- and I did- when it worked. It stopped working the first time, within 3 months of purchase and my replacement never really worked right. Once again- it has lost the map and won’t come off the base. So basically it’s just a decoration now
                                by
                                Response from SharkNinjaJul 11, 2025
                                Hello Jamie, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix Self-Empty Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
                                  Showing 1-10 of 377 reviews

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                                  Product Snapshot

                                  Ideal for pet owners who want powerful, self-emptying cleaning with smart navigation and targeted room cleaning.
                                  Ideal for customers who want powerful vacuuming and mopping, ensuring sparkling clean floors.
                                  Ideal for pet owners needing powerful suction, smart navigation, and self-emptying for effortless cleaning.
                                  Ideal for customers who want powerful vacuuming and mopping, ensuring a spotless home.

                                  Self-Emptying Dustbin

                                  Smart Navigation

                                  Mopping Functionality

                                  Scheduled Cleaning

                                  Targeted Room Cleaning