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Internet #304996407

Model #34208RM1

River Stone Brown 2-Tier Solar-On-Demand Fountain

(37)
Questions & Answers
  • Stone finish compliments patio, garden, or balcony décor
  • Solar-powered pump included
  • Water recycles through fountain
  • See More Details

Frequently Bought Together

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Price:
$17699

Product Overview

The Riverstone2-Tier Solar-On-Demand Fountain is a classic, elegant fountain with a brown finish. This fountain creates soft ambient sounds and is sure to add peace and relaxation to any garden or outdoor area. A solar-powered pump is included, powering the fountain for up to six hours on a full charge. Crafted from glass-reinforced concrete with a natural gray pebbled texture finish on the bowl interior and basin.
  • Solar on demand allows you to choose when you want your fountain to work
  • Charge battery in the sun and use the stored energy to power the fountain in cloudy conditions or during the evening
  • Battery will fully charge in 1 to 2 sunny days and will provide 6 hours of running time
  • Low maintenance: simply drain, wipe down, rinse and refill
  • Construction: glass fiber reinforced concrete (GFRC)
  • Assembled dimensions:20.8 in. Dia x 34.5 in. H
  • Patented underwater integral solar panel and pump system
  • No wiring, simply install and enjoy
  • No operating costs
  • Water capacity: 2.5 Gal.
  • Weight: 46.2 lbs.
  • Do not leave fountain outside in winter. Empty all water and store unit indoors (shed/garage) prior to temperatures during the day and/or night drop low enough for frost.
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Internet #304996407

Model #34208RM1

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    Ratings
    (37)
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    (22)
    Product Height (in.)34.530.5 in3240
    MaterialConcreteWoodResinResin
    StyleCottage Classic,CottageClassic,Southwestern
    Product Width (in.)20.824 in2118
    Number of Tiers2315
    View ProductView ProductView ProductView Product

    Specifications

    Dimensions

    Bowl Diameter
    20.8
    Product Depth (in.)
    20.8
    Product Height (in.)
    34.5
    Product Width (in.)
    20.8

    Details

    Color Family
    Brown
    Material
    Concrete
    Number of Pieces
    3
    Number of Tiers
    2
    Product Weight (lb.)
    46.2
    Pump Included
    Yes
    Returnable
    180-Day
    Style
    Cottage

    Warranty / Certifications

    Manufacturer Warranty
    1 year limited

    Questions & Answers

    12Questions15Answers

    the fountain only works in the daylight is it how it supposed to work, please advise. It does not...

    Asked by Aliya August 29, 2020
    2
    Answers

    That’s when mine works, as well. Since it is soar powered, it works when the sun can power it.

    Is there an option to run this only during day time? I dont want to drain the battery running at ...

    Asked by SunnyNC August 15, 2020
    2
    Answers

    Yes, there is a dial on top that you can turn to off

    how tall is this fountain

    Asked by Gerry May 29, 2020
    1
    Answer

    The overall height is about 35 inches high. -SLHG

    Can the fountain be opened up so I can replace the pump with a stronger one? Perhaps even saw of...

    Asked by Val May 13, 2020
    1
    Answer

    All of the solar pieces can be easily removed from the upper tier. They are not permanently integrated so that they can be cleaned and replaced when needed. There is room inside the top tier tower so you can run it by solar or electricity if you decide to get an AC/DC adapter from us or use a different pump. -SLHG

    Does it require electrical hookup?

    Asked by ST April 6, 2020
    2
    Answers

    No electrical outlet needed. Since it's a solar fountain it just needs to be placed outside in direct sun (no trees, screens, windows) to run the pump and charge the built-in battery. -SLHG

    I love my fountain but unfortunately it stopped working. My question is can I by a new motor to r...

    Asked by Hhop September 4, 2019
    2
    Answers

    That can probably be done if you read your material or call the phone number or contact the place where you purchased. I do know that I had to do that with several of my electric fountains. Read the troubleshooting guide and the fountain/pump instructions again to be sure that you have everything connected correctly, and be sure that you have plenty of water in the fountain. Mine stopped working very quickly too, but I was able to get it to start working again by double-checking the pump connections.

    will the pump auto shut off when the water is low?...or will it continue to run and wear out the ...

    Asked by Mickey July 19, 2019
    2
    Answers

    It definitely seems that you need to keep the water level high. With mine, the fountain stops as soon as the direct sun moves. Unless your solar battery is working better than mine, the pump will not keep running unless there is direct sun.

    Can the battery be upgraded for longer solar charge capacity or even replaced regularly by large ...

    Asked by Travis July 3, 2019
    1
    Answer

    Hi Travis - we currently only make one size battery for our solar-on-demand fountains so unfortunately the battery cannot be upgraded. The battery capacity is related to the amount of solar energy the panel can provide in a day. You could however purchase a spare battery and indoor charger to have a 2nd battery ready that you can swap out to extended the run time. These parts are available on our website (Battery: https://smartlivinghg.com/parts-bpm4v1000.html and Charger: https://smartlivinghg.com/parts-bpmc1.html)- SLHG

    We did not receive a manual and do not know how to get the fountain to shoot as high as reflected...

    Asked by Confused June 23, 2019
    1
    Answer

    Hello - sorry to hear that your manual is missing. If you email our customer service team, they can email a copy of one to you and if you are still having any issues with the water output, you can always reach out to them for assistance. Sometimes a tube or plug is out of position and may cause water not to spray correctly. You can reach our team via email at customerservice@smartlivinghg.com or phone 813.343.5775 (Mon-Fri 9am-5pm ET) for assistance. - SLHG Team

    What is the size of the solar pump?

    Asked by Sindi April 28, 2019
    1
    Answer

    Hi Sindi, the pump is 2.5"x1.5"x1" and is rated for 4-12 volts and 3.5 watts max. -SLHG

    River Stone Brown 2-Tier Solar-On-Demand Fountain - page 2

    Customer Reviews

    • 37 Customer Reviews
    • 3.8 out of 5 stars overall
    53% of customers recommended.
    Overall Ratings
    5star-icon(16)
    4star-icon(9)
    3star-icon(3)
    2star-icon(5)
    1star-icon(4)
    Sort By:
    KatLady
    I really love this fountain! It adds so much to my landscaping. The gentle, trickling sound of th...
    June 10, 2020
    I really love this fountain! It adds so much to my landscaping. The gentle, trickling sound of the water gives our front porch a feeling of serenity and peace. Very inviting. It works very well, although we turn it off when we're not around to maintain the charge of the solar pump. I also like that there isn't an electrical cord so it can be placed anywhere. It was packed well for shipping and arrived promptly.
    Was this helpful?
    0
    0
    HomeDepotCustomer
    This product arrived less than a month ago, and it has lived in our backyard since. We have it se...
    May 14, 2020
    Quality :
    1
    Value :
    1
    This product arrived less than a month ago, and it has lived in our backyard since. We have it securely on level ground. I walked outside this morning and the main bowl had sunken into the post. It has never fallen over and has only been upright. I have no idea what happened to it. Home Dept is impossible to get a hold of to try to figure out how to return this item.
    Was this helpful?
    4
    0
    Response from Smart LivingMay 18, 2020
    We are very sorry to hear that. Sounds like something we we can replace for you under the manufacturer's warranty so you won't need to try to go back through Home Depot and return it. Please contact our customer service team and we will be happy to help you out. Our email is (CS@SmartLivingHG.com). -SLHG smartliving
    Nancy
    Love this solar bird bath fountain. Received it as a birthday gift about 2 months ago. I do wish ...
    June 12, 2019
    Quality :
    4
    Value :
    4
    Love this solar bird bath fountain. Received it as a birthday gift about 2 months ago. I do wish the solar battery could hold a longer charge because it’s beautiful when it’s on. I have so many birds coming to it for a drink or bath. I even have hummingbirds coming for a drink. Highly recommend!!
    Was this helpful?
    1
    0
    FeedTheBirds
    Beautiful fountain, looks like bronze. Very easy to assemble and install. The solar powered batte...
    September 18, 2018
    Beautiful fountain, looks like bronze. Very easy to assemble and install. The solar powered battery doesn't hold charge very long. It has stopped running even though it is sunny outside, so I turned it off for a while to see if that helps.
    Was this helpful?
    1
    0
    HomeDepotCustomer
    Solar battery doesn't last very long...
    October 24, 2020
    Solar battery doesn't last very long
    Was this helpful?
    0
    0
    Response from Smart LivingOctober 26, 2020
    The length of time that the fountain runs off the battery will vary based on whether or not the fountain is running all day or turned off during the day to charge up, and also how many hours of direct sun it gets throughout the day. If you have tried turning it off for 1-2 sunny days and don't see any improvement you can contact our customer service team by email (CS@SmartLivingHG.com) or phone (813-343-5775) with your item and purchase info for additional troubleshooting or a replacement battery. -SLHG smartliving
    HomeDepotCustomer
    Rating provided by a verified purchaser...
    October 24, 2020
    Rating provided by a verified purchaser
    Was this helpful?
    0
    0
    LG
    Well made, beautiful addition to the yard. The birds love...
    October 24, 2020
    Well made, beautiful addition to the yard. The birds love it!
    Was this helpful?
    0
    0
    CHRIS
    I cannot get the solar pump to work....
    October 7, 2020
    I cannot get the solar pump to work.
    Was this helpful?
    0
    0
    Response from Smart LivingOctober 9, 2020
    Hi Chris, sorry to hear that. If you had the switch facing 'O' (off) to charge in direct sun for a few days before setting it to 'I' (on) then you can try plugging the battery (green plug) directly into the pump (black plug) just to test those 2 parts. For additional troubleshooting or replacement parts you can contact us by email (CS@SmartLivingHG.com). -SLHG smartliving
    MARIA
    Every likes the look of it. I think the...
    October 7, 2020
    Every likes the look of it. I think the pump could be stronger as the flow is more of a trickle.
    Was this helpful?
    0
    0
    John
    Solar pump went bad in two weeks.
    September 25, 2020
    The pump quit working and I can't seem to find a way to request a replacement.
    Was this helpful?
    0
    0
    Response from Smart LivingSeptember 28, 2020
    We are sorry to hear that. There are 3 components: the pump, battery, and panel. If you have already removed the impeller from the pump to clean it and cleaned the panel and it still doesn't work then please contact us for further assistance (CS@SmartLivingHG.com). Please have your solar parts and purchase info with you so we can replace the necessary part free under warranty. Thanks. -SLHG smartliving
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