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225 ft. Swivel Smart Trak Hose Hideaway

$8999
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  • Smart Trak hose guide winds hose evenly around reel
  • Swivel-base feature ensures reel will not fall over while in use
  • Secures into landscape with two included stakes
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Product Details

Easily water all areas of your lawn with the Suncast 225 ft. Swivel Smart Trak Hose Hideaway. With a unique swiveling base, this hose reel moves with you. No longer worry about adjusting your hose reel as you move across your lawn, the hose reel does all the work. This hose reel also includes the patented Easylink system to ensure an easy to secure connection between the hose reel and your garden hose. The Smart Trak hose guide also assists in evenly winding your hose into the reel. With a large 225 ft. capacity, this hose reel is sure to store all of your garden hose safe and secure.
  • Patented Easylink system ensures a watertight connection between hose reel and hose
  • Base swivels any direction
  • Easy reeling with half the effort
  • Stakes included
  • Comes fully assembled
  • Smart Trak hose guide tracks hose neatly onto reel
  • Sturdy resin construction
  • 225 ft. of 5/8 in. standard vinyl hose capacity
  • Leader hose included
  • 6 ft. leader hose included
  • Return Policy
  • California residents

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

84Questions
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Q:can this be painted
by|Jul 26, 2022
1 Answer
Answer This Question

A:  No, we do not recommend painting Suncast products .

by|Jul 26, 2022
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    Q:Can we use expandable garden hoses with Suncast Hose Reels? Specifically with the Swivel Smart Track Hideway?
    by|Jul 16, 2022
    1 Answer
    Answer This Question

    A:  I don't see why not if the hose fits around the cylinder. I have one of those steel hoses, 100' it fits perfectly around the cylinder. Hope this helps.

    by|Aug 20, 2022
      1 found this answer helpful
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      Q:HOw long is the leader hose and can it be placed on either side of the unit
      by|Jun 6, 2022
      3 Answers
      Answer This Question

      A:  About 3 feet and NO, it must be placed on the left side as you face the front of the hose reel .

      by|Jun 13, 2022

        A:  It is approximately 3-4 ft. and can only be connected on the left side.

        by|Jun 10, 2022

          A:  The hose is about 4.5' and it cannot change to the other side

          by|Jun 11, 2022
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            Q:How do I replace the connector hose? The one that came with the box was cracked at both fittings and sprays water everywhere
            by|May 16, 2022
            3 Answers
            Answer This Question

            A:  Don’t know. Surely the company might provide you with a replacement.

            by|May 20, 2022

            A:  It's a two female hose which is rare on units like this. You can cut the hose and put in new fittings on each end. It's pretty simple. You could buy a wash machine hose which already has the two fittings you need. It really depends on the distance from spigot. I have mine about 12ft away so I took an old hose cut it to length and put on two female fittings. Good Luck.

            by|Jun 1, 2022

            A:  All you need to buy is a short garden hose. You can get a 10' on Amazaon.

            by|May 20, 2022
              Showing 1-4 of 84
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              Customer Reviews

              4.2 out of 5
              (931)
              • 4.2
                out of 931 reviews
              • 75%recommend this product
              Filter by:
              Showing 1-10 of 931 reviews
              Suncast Hideaway 225' hose reel is GARBAGE
              This hose reel is total garbage. Reel broke within 6 months on this supposed 5 year warranted item. Mine disintegrated with only 100' of hose installed. SUNCAST DENIED WARRANTY COVERAGE. When you look at the pictures, you will see the flimsy plastic used for the reel. No chance it will last and it was very expensive. DON'T WASTE YOUR MONEY ON THIS PIECE OF JUNK!
              by
              Response from SuncastSupportJan 14, 2022
              Thanks for sharing your feedback. We’re sorry your purchase didn’t meet your expectations. Please feel free to reach out to our contact center at 1-800-444-3310 and one of our agents will be happy to assist you with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Suncast
                10 found this review helpful
                Others were right... It broke immediately!
                It's not rocket science.. but I read the instructions and made sure to wind our hose into the box slowly and without kinks. Providing enough give/wiggle room so the connector on the spool wasn't being pulled or bent. I also attached the leader hose that came with it to the box carefully and made sure it didn't bend unnecessarily. Just to be safe I started with the sprayer open to alleviate any initial pressure. RIGHT WHEN I TURNED IT ON THE CONNECTOR TO THE BOX FROM THE LEADER HOSE POPPED OUT. This is the exact same issue reported by others. Take a look at the pictures.. there's WAY too much pipe grease on there, and the washers are very cheap and small. That whole unit doesn't stay in there at all. This is not user error. I held it in manually and water comes through the sprayer just fine. When I closed the sprayer it stayed when I held it. But as soon as I let go it pops out. Even if I did get a lemon, this has happened to so many others that the quality control must be absolute garbage. SAVE YOURSELF TIME AND MONEY AND AVOID THIS MODEL (MAYBE ALL SUNCAST). $86 after tax... very disappointing.
                by
                Response from SuncastSupportApr 19, 2021
                Thank you for your recent review of your Suncast Hose Hideaway. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
                  14 found this review helpful
                  Broke quickly
                  I have used Suncast hose reels for many years with good results, but this product did not work out as well. After using the product for 6 weeks, the main barrel where the hose is stored broke away from the right hand end rim. It is rated for 225 feet of 5/8" hose and I use 200 feet of 5/8" hose which fits fine. When my wife tried to pull the hose out yesterday, the whole assembly immediately broke and the barrel dropped down on the right side causing the hose to come partially off the end. It took me almost 30 minutes to extract the hose as the barrel would no longer turn after breaking and hanging down with some of the hose tangled off the end due to the failure. After numerous attempts over two days to call Suncast and getting recordings each time saying to try again later, I will now just return the broken product to HD and go another route.
                  by
                  Response from SuncastSupportJun 26, 2020
                  We appreciate the review, please feel free to reach out to us at Suncast Contact Center at 1-800-444 3310 and one of our agents will be happy to assist you . Suncast
                    15 found this review helpful
                    Nice design
                    Nice design
                    by
                    Response from SuncastSupportJun 18, 2020
                    Thank you for your recent review of your Suncast CPLSSM200B. Here at Suncast, we value your feedback and appreciate your honesty. We are happy to hear you are pleased with your Suncast product. We look forward to serving you in the near future. Suncast
                    • Verified Purchase
                    • Recommended
                    3 found this review helpful
                    Certainly able to store 100 feet of heavy duty hose. However, when unrolling all the hose, the r...
                    Certainly able to store 100 feet of heavy duty hose. However, when unrolling all the hose, the reel tends get pulled away from the faucet it is attached to. Maybe my expectations are a little out of line.
                    by
                    • DIY
                    • Verified Purchase
                    • Recommended
                    8 found this review helpful
                    The best thing for Colorado winters. Bought this after...
                    The best thing for Colorado winters. Bought this after trying out the open reel that I would have to cover up every winter. This 225' model also allowed me the extra room to add another 50' without issue to my 75' hose. I made a redwood base out of 2x4 and screwed the plastic swivel to that to help keep the plastic from cracking and hopefully adding to the longevity of use. Hose guide keeps the hose from bunching up inside the housing as well.
                    by
                    • Verified Purchase
                    4 found this review helpful
                    crappy product
                    On the first use the hose connection on the left side that connects to the faucet busted loose and will not stay connected. Water goes everywhere. Will be returning to Home Depot.
                    by
                    Response from SuncastSupportApr 15, 2020
                    Thank you for your recent review of your Suncast CPLSSM200B. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
                      • Recommended
                      9 found this review helpful
                      I mounted the Smart Trak on a 24” x 24”...
                      I mounted the Smart Trak on a 24” x 24” cement stepper. Secured it with lag bolt into a molley. I used it once and it works well. I only gave it a Good rating as I need to use it for a while to make an intelligent decision on how good it is. So far? It has worked very well. I rolled out the entire length to use it, and it rewound smoothly and accurately
                      by
                      Response from SuncastSupportMar 3, 2020
                      Thank you for your recent review of your Suncast Hose Hideaway. Here at Suncast, we value your feedback and appreciate your honesty. We look forward to serving you in the near future. Suncast
                      • Verified Purchase
                      6 found this review helpful
                      The hose inlet connector would not stay connected to the hose reel. Every time I turned on the h...
                      The hose inlet connector would not stay connected to the hose reel. Every time I turned on the hose, the inlet would shoot off spraying water everywhere. Contacted Suncast and they would not replace the defective hose reel . Took it back to Home Depot and got my money back. I do not have high or excessive water pressure and this should not have happened. Suncast has bought up all the competition and does not have to compete so they produce a piece of trash that they won't back.
                      by
                      Response from SuncastSupportNov 21, 2019
                      We are sorry to hear you experienced difficulties with your Suncast CPLSSM200B. At Suncast, we value your feedback and appreciate your honesty. When a unit is purchased through a retailer, it must be returned to them for an exchange or refund. There is no exchange/refund to be done through the manufacture. We look forward to assisting you in the near future. Suncast
                      • Verified Purchase
                      20 found this review helpful
                      This Smart Trak Hose Hideaway was easy to install and set up. Followed the directions closely and...
                      This Smart Trak Hose Hideaway was easy to install and set up. Followed the directions closely and it performed just as advertised. Very pleased with this unit and now my bride can water our plants in our entire yard, wind the hose up when done watering, and she isn't worn out from dealing with a heavy hose lying in a circle on the ground!
                      by
                      • Verified Purchase
                      • Recommended
                      4 found this review helpful
                      Showing 1-10 of 931 reviews

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                      THD SO SKU 1000596535
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