DVR-5580 16-Channel 4K 2TB Security Camera System with Eight 4K Wired Bullet Cameras
$64474
Pay $594.74 after $50 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- NVR 16 channel 8 Camera Security Camera System Wired POE 2TB HDD
- 4K Video for Indoor or use Cameras Outdoor for Home Security
- Set up the Swann App to ring notifications with motion activity
- View More Details
Product Details
Specifications
Questions & Answers
21Questions
Q:Does this camera system support 24/7 recording and footage backup via USB?
by|May 27, 2023
1 Answer
Q:What's the recording and live frame rate 30fps or 60fps
by|Dec 5, 2022
1 Answer
Q:What is the IP (ingress protection) rating for this camera? What is the working temperature of the cameras?
by|Nov 29, 2022
1 Answer
Q:Will this system work without wifi? Meaning will it still work and record without wifi
by|Apr 1, 2022
1 Answer
Showing 1-4 of 21
Oct 12, 2022
I love it now that I know how to use it!
Before I wasn't sure on how to use it so the notifications got annoying but I was able to adjust it and have it record constantly which is what I needed.
by
Response from Customer Service Oct 17, 2022
Hello Sarahlarah2722,
Thank you for reaching out to us and sharing your positive feedback on our 8 Camera 8 Channel 4K Ultra HD DVR Security System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box in the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Customer review from swann.comJan 21, 2022
Well needed
I bought this camera survyience system because the neighborhood that I live in .So far I haven't needed it. But it was easy to hook up, everything is working with ease.nobody should have a problem if I can do it.
by
Response from Customer Service Feb 7, 2022
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 4K Ultra HD DVR Security System. It is great to hear from your perspective how we have since improved your sense of security. Based on the information provided, we are able to get a good understanding of the things we have done correctly but we would also like to know how we can improve. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Customer review from swann.comNov 8, 2019
Fantastic
[This review was collected as part of a promotion.] These were amazing. Easy set up, easy use. Went up and only took my husband about an hour to set everything up, maybe a little longer. The pictures are clear as day. We were super excited to be able to check on our hosue no matter where we are. These went great outside, couldn't even tell they were really there. Small enough to not be noticble but big enough to capture everything needed. We were all very pleased with these. Great set of security cameras and fantastic name brand to go with it.
by
Customer review from swann.comSep 24, 2019
Poor mounting bracket design
The mounting bracket on these cameras is poorly designed. I need to be able to physically adjust/point the camera vertically and horizontally to where I want it once it's mounted. This bracket only allows a 90 degree vertical adjustment in one direction which severely limits how you can mount this camera. The bracket should also have a 180 degree vertical adjustment so you can mount it from a ceiling if you wish.
by
Response from Customer Service Oct 24, 2019
Hello,
Thank you for reaching out to us and providing your feedback. We are sorry to hear about your most recent experience with our Swann Security cameras. This camera will have 3 different pivot points that can be adjusted.
Please see the link to the video below.
https://youtu.be/zKLjlbGhTi4?list=PLFLR9IWj3TYReRJtltAiI9oLA0sAeLPTx&t=144
We will keep your feedback in consideration moving forward with the future production of products.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Customer review from swann.comMay 27, 2023
We’ve already had one camera quit working within just a...
We’ve already had one camera quit working within just a few months.
by
Response from SwannMay 30, 2023
Hello LACEY,
We are sorry to hear about your most recent experience with your system. Based on the information you provided we suggest you contact our support team and ask to speak to a L2 technician who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please note, Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team through the link below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
We are sorry to hear about your most recent experience with your system. Based on the information you provided we suggest you contact our support team and ask to speak to a L2 technician who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please note, Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team through the link below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Mar 25, 2023
Does not work as described, and give false information.
I have had this unit for 4 months and it has never worked as it should. I follow the instructions over and over but can't get a fully working unit.
* I'm told no files available when played back, but there must be.
*One camera records and plays back but others that are set up the same do not.
*I have only had two notifications in 4 months
*It takes 3-5 minutes to display on my phone
*Asks me to renew password every time I try to access remotely on smartphone
All in all useless as a warning device, I can see the live view but cannot replay.
by
Response from Customer SupportMar 27, 2023
Hello Nick2,
We are sorry to hear about your experience with your Swann product. Based on the information you provided we suggest you contact our support team and ask to speak to a L2 technician who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. We are confident one of our specialized techs can help you get your system running the way it should. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Customer review from swann.comFeb 20, 2023
Customer Service
I'm very happy with customer service. I lost monitor viewing and couldn't correct the problem. The Swann tech department corrected it through remote access from my laptop in a very short time.
by
Response from SwannMar 6, 2023
Hello celtic,
We are glad to know that you are happy with Swann's customer support. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. In addition, we take pride in providing our customer with the best support possible. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know we are here to help. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to know that you are happy with Swann's customer support. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. In addition, we take pride in providing our customer with the best support possible. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know we are here to help. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Dec 28, 2022
Camera quality states 4K and isn’t even close to 1080p....
Camera quality states 4K and isn’t even close to 1080p. Mobile app should be redesigned to be able to view full length clips and have timeline or when motion starts in the clip.
by
Response from SwannDec 29, 2022
Hello JOSE,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 4K Ultra HD DVR Security system. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
LV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 4K Ultra HD DVR Security system. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
LV
Swann Customer Support
Nov 2, 2022
Better than Ring and w/ more features
Easy process from beginning to end. Ordering was easy, shipping fast, setup is unbelievably easy, features are great. Ordered it for my office, I am going to order another to replace the Ring system at my house. This Swann system does not glitch and the features are phenomenal.
by
Customer review from swann.comJun 27, 2022
Pay attention to viewing area!
These cameras are only 90 degree viewing - in order to cover the house you will need 8+ due to the limited view. Also THERE IS NO SOUND!!!!
Very disappointed that I didn't realize they didn't have same capabilities as Nest so far as view and recording sound. An example of how limited the view is, in order to see what happens on driveway, we cannot see any of the street!
Also, the system is a bit clunky using TV as viewer.
by
0/0
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