Thank you for your recent inquiry with The Home Depot regarding Voltaire 1-Piece 0.8/1.28 GPF Dual Flush Elongated Toilet in White, Seat Included. So sorry to hear the seat sounds to be defective. The design is for easy removal for cleaning, however the anchors attaching to the base should stay in place. If your purchased this recently please contact us at 1-800-430-3376. We appreciate your business and look forward to serving you in the future.
Hello Ken, Replacement lids for our toilets are available directly from the parts page on www.swissmadison.com All of our parts are very reasonably priced. -The Swiss Madison Team
I bought this item and had no problem with installing it . I did have too get a new hose because the one on the old toliet was a different size . Other than that It was simple too install
Hello, The bowl height is 15.5". Seats generally add about .5" - 1" of height. Thank you, The Swiss Madison Team
Hello, This toilet is available with a side flush. The model number is SM-1T114. Thank you, The Swiss Madison Team
Hello, Currently, the only color for the flush buttons for our One Piece Toilets is the polished chrome. We hope this helps! Swiss Madison