Enhance Naturals 1 in. x 6 in. x 1 ft. Coastal Bluff Composite Deck Board Sample - Brown

Hi Joe, thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lucky for customers like you. We look forward to serving you again in the future! Thank you, Trex Customer Care team

Hello Maile,
I'm sorry for your experience. You're absolutely right! Our Foggy Wharf Enhance boards do have a blue tint to them, but it is still in our grey category. if you're looking for more of a true grey color, our Select Decking has the color Pebble Grey and you may like that more. If you have a chance, please call us and we can discuss this further. Thank you, Jessica -Trex Customer Experience Team

Hello Brett, We are sorry to hear about your dissatisfaction with the product. Regarding heat retention many surfaces including Trex can become uncomfortably hot to walk on in the hot days of summer (this also includes concrete, wood decking, sand, etc.). Trex Technical Services conducted a heat absorption study on various decking products, including pressure treated wood (stained, unstained, and painted to match Trex colors), Trex, and competitor boards (both capped and uncapped wood-plastic composite). In our studies lighter colored boards were found to be slightly cooler than darker composite boards, and the color of the decking board regardless if it’s made of composite or wood is the most significant factor in the “heat retention” of the board. The study also showed that pressure treated wood painted the same color as Trex was actually hotter than Trex in the same test conditions. With that said Trex recommends always wearing shoes on extremely hot days. Also please remember care needs to be taken with children (especially toddlers and babies) to ensure their skin does not have extended contact with the surface. I hope this helps provide some insight into your concern. Thanks, Tori - Trex Customer Care Team

Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. However we’d like to learn more about your situation and what exactly happened. If you can contact us at 1-800-289-8739 from there we can hopefully find a solution. We look forward to serving you! Kindly, Elisabeth-Trex Customer Care