Builder's Choice 60 in. Left Drain Quick Fill Walk-In Soaking Bath Tub in White

Solid tub, front panel has two magnetic access panels that are not really good for reaching much. Drain clearance for install in around 7” so tight to plumb. The tub works fantastic once in though. No bells and whistles, so less to leak later. Door shuts tight with good rubber seal. Latch is easy for elderly to use but hadd enough that the door won’t come open when the water is filled. Heavier than expected so you’ll want two guys to move it around. The pics show a side panel, there isn’t one. Both sides are open so it needs to be a wall to wall install. Didn’t fit the 5’ opening, give yourself an extra 1”, we didn’t and will next time, it’s actual is a touch over 5’ so has to cut down all the framing. Anyhow, it has a solid metal frame with handles to help haul around which was nice. Looks good and works great for an affordable tub. Ps. Seniors we install for have never used the jets so save your money on the tub. Hope this helps. Pillar Resources

My parents love it easy for them to get in and out and cleaning it. Good purchase

Short-shipped Faucet: The tub was shipped and arrived earlier than expected. After unboxing, it was found in factory-perfect condition, however the faucet which is supposed to be included, was missing. This required a lot of extra time and effort working with Hime Depot, the manufacturer, and the shipper to insure that the faucet would arrive in time for my installers. Had to wait 6 days for it to arrive via fedex. Water Supply Connection: While waiting for the faucet to arrive my installers proceeded with installing the tub. Knowing the proper fitting sizes for the water supply was crucial in preparing for water connection. The installation manual was unclear as to what thread size was on the faucet, required supply line fitting size, or whether or not supply lines were included. After speaking to technical support at the manufacturer on three occasions it was determined that the connection at the faucet was standard 3/4” washing machine, but what was needed at the house’s water lines was unclear. Once the faucet finally arrived, we found that the thread size of the faucet components were indeed not 3/4” washing machine, but 3/4” MPT (male pipe thread), which is a finer thread. The installers simply used the included supply lines (3/4” MPT) to connect the spout to each of the valves. We had to purchase more flexible hoses with adaptors to connect to the house’s water supply. The adaptors were required because big box home improvement stores do not carry any supply lines with 3/4” male or female pipe threads. A lot this extra effort could have been avoided if the faucet had not been short shipped and if the installation manual had extra faucet specifications. Tub Drain Connection: This was an especially challenging task because of the location of our sewer and the structural design of the tub. The walk-in tub is a replacement for our old, standard 60” x 29” cast iron tub, located on a concrete slab floor, with 1-1/2” ABS sewer. The walk-in tub has a horizontal square tubular steel frame member located very low, right in the zone of where my installer needed to make the connection to our sewer. This required taking very careful measurements and some trial and error moving the tub in and out of position to finally solve the alignment problem, by cutting an access panel from inside a linen closet, using a pair of 45 degree elbows, jacking the tub up a few inches and dropping it down to slip onto the sewer and sealing with silicone sealant. A design change suggestion for the manufacturer would be to locate the horizontal bar higher or reconfigure with some sort of U-shape that keeps it far away from the drain to accommodate a variety of drain connections that customers may have. It would have been a lot easier if the double 45 degree elbow jog could have been made much higher up, and outside of any tub framing. Perhaps the whole drain could have been built with a slip-type connection in advance as is typically done with standard bath tubs. Lesson learned is that unless it is new construction with full access behind walls, this tub’s drain can be very difficult to install, especially if it is a retrofit on a concrete slab. Access Panels: The walk-in tub has two access panels, one large one on the side nearest the seat and another much smaller one on the plumbing side, secured by strong magnets. Other than for perhaps inspections or maintenance after installation, the plumbing side access panel is nearly useless during installation. It is too narrow for performing any task like connecting the drain or connecting the water lines. The seat side on the other hand has a lot of room, so much so that my installer was able to adjust four of the tub’s six feet fairly easily to level it after it was set in place. The remaining two feet, at the plumbing side were impossible to reach. They only could be via an access panel cut through my linen closet as mentioned earlier. A design change suggestion would be for the manufacturer to shift the seat back to add a few inches of width on the plumbing side while sacrificing some on the seat side, while taking into consideration how this would impact faucet location. Fiberglass sidewalls: The sidewalls on the from face are fairly thin and are not secured to the tub’s frame, which results in them being concave inward and uneven. This makes it difficult and unsightly for finishing such as tiling after installation. The installer was able to straighten them to a near vertical line by shimming against the tub’s structure from behind. A design change suggestion would be for the manufacturer to secure them better and insure they form a straight line. Just about all other important features of the tub are very good. The faucet seems very sturdy and well-made with a nice finish. The door feels solid and no issues with sealing were encountered. It was leak tested before installation and immediately after installation before finishing the walls as recommended by the manufacturer. The drain open/close mechanism works as expected. The fit and finish of all drain components was very good.

Constructed very well. The installation was quick because we had all the necessary parts

Rating provided by a verified purchaser

We haven’t installed it yet but it is exactly what we ordered

Didn’t come with all parts. Right plumbing side but then wrong door side, also flimsy sides of the coverings.

Rating provided by a verified purchaser

Drain leaked, had to fix it.

The unit works great I did not get the one with the jets it was a simple unit, but the reason for the review is that the unit shows with end panels and a finish product, it is not. There are not end panels and you can't reach anyone to see what to purchase for then ends. The company who sells the product phone always rings busy, so when you buy this product you are on your own.