A: Hi Steve, Thank you for reaching out. I'm sorry to hear about the issue you're facing with your VIGO Edison Single Handle Pull-Down Sprayer Kitchen Faucet. Our kitchen faucets come with a 5-year warranty for both parts and finish. To assist you further, could you please send us an email at email@example.com? In your email, include your purchase details and describe the issue you're experiencing with the leaking faucet valve handle. This will help us expedite the warranty process and provide you with the necessary support. We appreciate your cooperation and look forward to resolving this matter for you. Regards, VIGO Product Support
A: Dear Customer, Our Edison kitchen faucet will work with our kitchen faucet deck plate. The model number is VG17001MB and can be purchased from many of our partner retailers. Please see the links below for pictures and more details. https://www.vigoindustries.com/escutcheon-vg17001-2417 https://www.vigoindustries.com/edison-pull-down-spray-kitchen-faucet-with-deck-plate-vg02001-k1-2435 Regards, Vigo Product Support
A: We do not have tht information, contact Vigo at 1-866-591-7792 or go to firstname.lastname@example.org Mike
A: Hi Christoffer, Here is a link to a general video showing how to replace the sprayer of your faucet. https://www.dropbox.com/sh/ejevo2vr0alo2yu/AADqJPSEw-uZAvJQh6_2T6Mba/SUPPORT%20VIDEOS/Kitchen%20Faucet?dl=0&preview=How+to+Replace+a+VIGO+Kitchen+Faucet+Sprayer+%E2%80%93+DIY+Installation+Video+(VG2027).mp4&subfolder_nav_tracking=1 If you need a replacement sprayer, please call 1-866-591-7792 option 2 to order. Warm Regards, Vigo Product Support
A: Hi Divine, We are sorry to hear that you received the soap dispenser without the straw. Please call 1-866-591-7792 option 2 to order the straw and please have the purchase order number and your shipping information ready when you call. Warm Regards, Jess, Vigo Product Support
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